HP Xw9300 HP xw9300 Service and Technical Reference Guide - Page 165

Power On Self Test (POST) and Error Messages

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System Diagnostics and Troubleshooting Power On Self Test (POST) and Error Messages POST is a series of diagnostic tests that runs automatically when the system is turned on. An audible, visual, or both message occurs if the POST encounters a problem. POST checks the following items to ensure that the workstation system is functioning properly: • Keyboard • Memory modules • Diskette drives • All SATA and SCSI mass storage devices • Processors • Controllers NOTE: If the Power-On Password is set, a key icon appears on the screen while POST is running. You must enter the password before continuing. Table 5-38 POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error System ROM checksum. Verify the correct ROM. 1. Flash the ROM, if needed. 2. If an expansion card was recently added, remove it and see if the problem remains. 3. Clear CMOS. 4. If the message disappears, there might be a problem with the expansion card. 5. Replace the system board. 102-System Board Failure DMA, timers, etc. 1. Clear CMOS. 2. Remove expansion boards. 3. Replace the system board. 110-Out of Memory for Option ROMs Option ROM for a device was unable to run due to memory constraints. Run Computer Setup and disable unneeded devices from Advanced > Onboard Devices. Or, disable option ROMs from Advanced > Device Options. 162-System Options Not Set Configuration incorrect. RTC battery 1. Run Computer Setup (F10 Setup). might need to be replaced. 2. Set the date and time under Control Panel or in F10 Setup depending on the operating system. 3. If the problem persists, replace the RTC battery. 163-Time and Date Not Set Invalid time or date in configuration 1. Set the date and time under Control Panel or memory. in F10 Setup depending on the operating RTC (real-time clock) battery might system. need to be replaced. 2. If the problem persists, replace the RTC CMOS jumper might not be battery. properly installed. Power On Self Test (POST) and Error Messages 165

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System Diagnostics and
Troubleshooting
Power On Self Test (POST) and Error Messages
165
Power On Self Test (POST) and Error Messages
POST is a series of diagnostic tests that runs automatically when the system is turned on. An audible,
visual, or both message occurs if the POST encounters a problem. POST checks the following items to
ensure that the workstation system is functioning properly:
•
Keyboard
•
Memory modules
•
Diskette drives
•
All SATA and SCSI mass storage devices
•
Processors
•
Controllers
NOTE:
If the Power-On Password is set, a key icon appears on the screen while POST is running. You
must enter the password before continuing.
Table 5-38
POST Error Messages
Screen Message
Probable Cause
Recommended Action
101—Option ROM Error
System ROM checksum.
Verify the correct ROM.
1.
Flash the ROM, if needed.
2.
If an expansion card was recently added,
remove it and see if the problem remains.
3.
Clear CMOS.
4.
If the message disappears, there might be
a problem with the expansion card.
5.
Replace the system board.
102—System Board Failure
DMA, timers, etc.
1.
Clear CMOS.
2.
Remove expansion boards.
3.
Replace the system board.
110—Out of Memory for
Option ROMs
Option ROM for a device was
unable to run due to memory
constraints.
Run Computer Setup and disable unneeded
devices from
Advanced > Onboard
Devices
. Or, disable option ROMs from
Advanced > Device Options
.
162—System Options Not
Set
Configuration incorrect. RTC battery
might need to be replaced.
1.
Run Computer Setup (F10 Setup).
2.
Set the date and time under Control Panel or
in F10 Setup depending on the operating
system.
3.
If the problem persists, replace the RTC
battery.
163—Time and Date
Not Set
Invalid time or date in configuration
memory.
RTC (real-time clock) battery might
need to be replaced.
CMOS jumper might not be
properly installed.
1.
Set the date and time under Control Panel or
in F10 Setup depending on the operating
system.
2.
If the problem persists, replace the RTC
battery.