HP Xw9300 HP xw9300 Service and Technical Reference Guide - Page 166

POST Error Messages continued, Table 5-38

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Table 5-38 POST Error Messages (continued) Screen Message Probable Cause Recommended Action 164-Memory Size Error Memory configuration is incorrect. 1. Run Computer Setup (F10 Setup) or Windows utilities. 2. Be sure memory modules are installed properly. 3. If third-party memory has been added, test using HP only memory. 4. Verify proper memory module type. 201-Memory Error RAM failure. 1. Run Computer Setup (F10 Setup) or Windows utilities. 2. Be sure that memory modules are installed correctly. 3. Verify proper memory module type. 4. Remove and replace memory module(s) one at a time to isolate faulty module. 5. Replace the faulty memory module(s). 6. If error persists after replacing memory modules, replace the system board. 202-Memory Type Mismatch Memory modules do not match each other. Replace memory modules with matched sets. 207-ECC Corrected Single Single Bit ECC error. Bit Errors in Memory Socket(s) y,y 1. Verify proper memory module type. 2. Try another memory socket. 3. Replace memory module if problem persists. 212-Failed Processor Processor has failed to initialize. 1. Reseat the processor in its socket. 2. If the processor does not respond, replace it. 213-Incompatible memory A memory module in memory 1. Verify proper memory module type. Module in memory Socket(s) socket identified in the error 2. Try another memory socket. X,X, X message is missing critical SPD information, or is incompatible with the chipset. 3. Replace memory with a module conforming to the SPD standard. 214-DIMM Configuration DIMMs not installed correctly (not Warning paired correctly). Refer to "Memory" on page 94 for the correct memory configurations and reseat the DIMMs accordingly. 215-Memory Mismatch Warning There are one or more mismatched Refer to "Memory" on page 94 for the correct pairs of DIMMs between channel A memory configurations and reseat the DIMMs and channel B. Some memory has accordingly. been disabled. Install matching pairs. 301-Keyboard Error Keyboard failure. 1. Reconnect keyboard with workstation turned off. 2. Check connector for bent or missing pins. 3. Be sure that none of the keys are pressed. 4. Replace keyboard. 303-Keyboard Controller I/O board keyboard controller. Error 1. Reconnect keyboard with workstation turned off. 2. Replace the system board. 166 System Diagnostics and Troubleshooting

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System Diagnostics and Troubleshooting
166
164—Memory Size Error
Memory configuration is incorrect.
1.
Run Computer Setup (F10 Setup) or
Windows utilities.
2.
Be sure memory modules are installed
properly.
3.
If third-party memory has been added, test
using HP only memory.
4.
Verify proper memory module type.
201—Memory Error
RAM failure.
1.
Run Computer Setup (F10 Setup) or
Windows utilities.
2.
Be sure that memory modules are installed
correctly.
3.
Verify proper memory module type.
4.
Remove and replace memory module(s) one
at a time to isolate faulty module.
5.
Replace the faulty memory module(s).
6.
If error persists after replacing memory
modules, replace the system board.
202—Memory Type
Mismatch
Memory modules do not match
each other.
Replace memory modules with matched sets.
207—ECC Corrected Single
Bit Errors in Memory
Socket(s) y,y
Single Bit ECC error.
1.
Verify proper memory module type.
2.
Try another memory socket.
3.
Replace memory module if problem persists.
212—Failed Processor
Processor has failed to initialize.
1.
Reseat the processor in its socket.
2.
If the processor does not respond, replace it.
213—Incompatible memory
Module in memory Socket(s)
X,X, X
A memory module in memory
socket identified in the error
message is missing critical SPD
information, or is incompatible with
the chipset.
1.
Verify proper memory module type.
2.
Try another memory socket.
3.
Replace memory with a module conforming
to the SPD standard.
214—DIMM Configuration
Warning
DIMMs not installed correctly (not
paired correctly).
Refer to
“Memory” on page 94
for the correct
memory configurations and reseat the DIMMs
accordingly.
215—Memory Mismatch
Warning
There are one or more mismatched
pairs of DIMMs between channel A
and channel B. Some memory has
been disabled. Install matching
pairs.
Refer to
“Memory” on page 94
for the correct
memory configurations and reseat the DIMMs
accordingly.
301—Keyboard Error
Keyboard failure.
1.
Reconnect keyboard with workstation
turned off.
2.
Check connector for bent or missing pins.
3.
Be sure that none of the keys are pressed.
4.
Replace keyboard.
303—Keyboard Controller
Error
I/O board keyboard controller.
1.
Reconnect keyboard with workstation
turned off.
2.
Replace the system board.
Table 5-38
POST Error Messages (continued)
Screen Message
Probable Cause
Recommended Action