HP Xw9300 HP xw9300 Service and Technical Reference Guide - Page 170

Run Computer Setup. If Setup already has data in, and run SP5572.EXE SNZERO.EXE. - bios upgrades

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Table 5-38 POST Error Messages (continued) Screen Message Probable Cause Recommended Action 1800-Temperature Alert Internal temperature exceeds specification. 1. Check that workstation air vents are not blocked and cooling fan is running. 2. Verify processor speed selection. 3. Replace the processor. 4. Replace the system board. 1801-Microcode Patch Error Processor not supported by ROM Upgrade BIOS to proper version. BIOS. 1802-Processor Not Supported The system board does not support Replace the processor with a compatible one. the processor. 1803-BIOS Update Needed for Processor This BIOS revision does not support Install the latest BIOS located at the installed processor. http://www.hp.com. Invalid Electronic Serial Number Electronic serial number has become corrupted. Run Computer Setup. If Setup already has data in the field or will not allow the serial number to be entered, download from http://www.hp.com and run SP5572.EXE (SNZERO.EXE). Run Computer Setup and try to enter serial number under Security, System ID, then save changes. ECC Multiple Bit Error Chipset has detected more than one Replace the memory module. Detected in Memory Module bad bit in a 64-bit quadword of the memory array. Parity Check 2 Parity RAM failure. Run Computer Setup and Diagnostic utilities. 170 System Diagnostics and Troubleshooting

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System Diagnostics and Troubleshooting
170
1800—Temperature Alert
Internal temperature exceeds
specification.
1.
Check that workstation air vents are not
blocked and cooling fan is running.
2.
Verify processor speed selection.
3.
Replace the processor.
4.
Replace the system board.
1801—Microcode Patch
Error
Processor not supported by ROM
BIOS.
Upgrade BIOS to proper version.
1802—Processor Not
Supported
The system board does not support
the processor.
Replace the processor with a compatible one.
1803—BIOS Update
Needed for Processor
This BIOS revision does not support
the installed processor.
Install the latest BIOS located at
http://
www.hp.com
.
Invalid Electronic Serial
Number
Electronic serial number has
become corrupted.
Run Computer Setup. If Setup already has data in
the field or will not allow the serial number to be
entered, download from
http://
www.hp.com
and run SP5572.EXE (SNZERO.EXE).
Run Computer Setup and try to enter serial
number under Security, System ID, then save
changes.
ECC Multiple Bit Error
Detected in Memory Module
Chipset has detected more than one
bad bit in a 64-bit quadword of the
memory array.
Replace the memory module.
Parity Check 2
Parity RAM failure.
Run Computer Setup and Diagnostic utilities.
Table 5-38
POST Error Messages (continued)
Screen Message
Probable Cause
Recommended Action