HP dx7200 HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition - Page 201
Solving Drive Key Problems, Solving Front Panel Component Problems, the Drive Key in Windows XP. - drivers for xp
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Troubleshooting Without Diagnostics Solving Drive Key Problems Solving Drive Key Problems Problem Cause Drive Key is not seen as a drive letter in Windows XP. The drive letter after the last physical drive is not available. The computer boots to DOS after making a bootable Drive Key. Drive Key is bootable. Solution Change the default drive letter for the Drive Key in Windows XP. Install the Drive Key after the operating system boots. Solving Front Panel Component Problems Solving Front Panel Component Problems Problem Cause Solution A USB device, headphone, or microphone is not recognized by the computer. It is not properly connected. 1. Turn off the computer. 2. Reconnect the device to the front of the computer and restart the computer. The device does not have power. If the USB device requires AC power, be sure one end is connected to the device and one end is connected to a live outlet. The correct device driver is not installed. 1. Install the correct driver for the device. 2. You might need to reboot the computer. The cable from the device to the computer does not work. 1. If possible, replace the cable. 2. Restart the computer. The device is not working. 1. Replace the device. 2. Restart the computer. Service Reference Guide, dx7200 390812-001 D-25