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HP dx7200 HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition - Page 36

Proactive Change Notification, 3.3.7 Subscriber’s Choice, 3.3.8 Retired Solutions - xp drivers

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Desktop Management device drivers, and applications and their settings. Restore points are captured quickly and they provide 100% accurate restores to any point in time that a backup was performed-exceeding the capability of other backup software. For more information on Dantz Retrospect Express, visit http://www.dantz.com. 3.3.6 Proactive Change Notification The Proactive Change Notification program uses the Subscriber's Choice Web site in order to proactively and automatically: ■ Send you Proactive Change Notification (PCN) E-mails informing you of hardware and software changes to most commercial computers and servers, up to 60 days in advance ■ Send you E-mail containing Customer Bulletins, Customer Advisories, Customer Notes, Security Bulletins, and Driver alerts for most commercial computers and servers You create your own profile to ensure that you only receive the information relevant to a specific IT environment. To learn more about the Proactive Change Notification program and create a custom profile, visit http://www.hp.com/go/pcn. 3.3.7 Subscriber's Choice Subscriber's Choice is a client-based service from HP. Based on your profile, HP will supply you with personalized product tips, feature articles, and/or driver and support alerts/notifications. Subscriber's Choice Driver and Support Alerts/Notifications will deliver E-mails notifying you that the information you subscribed to in your profile is available for review and retrieval. To learn more about Subscriber's Choice and create a custom profile, visit http://www.hp.com/go/pcn. 3.3.8 Retired Solutions The Desktop Management Task Force (DMTF) introduced the Desktop Management Interface (DMI) standard almost ten years ago. Due to new standards adoption such as the Common Information Model (CIM), the DMTF has initiated end-of-life for DMI. Given other advancements in HP Client Management Solutions, HP Systems Insight Manager, and Microsoft's implementation of CIM, known as Windows Management Instrumentation (WMI), the HP Insight Management Agent is no longer being provided on new HP commercial desktop, workstation, and notebook models introduced after January 1, 2004. The Insight Management (IM) Agent provided the following features: ■ DMI support allowed a client system to be managed by Insight Manager 7 or other DMI-compliant management applications. ■ A Web agent allowed the system to be managed both locally and remotely by a web browser. ■ Health alerting could notify the user locally or be sent to a central console. Insight Manager has been replaced by HP Systems Insight Manager Software (HP SIM). HP SIM uses WMI to retrieve client system information. The Altiris Connector for HP Systems Insight Manager is available and enables the HP Client Management Solutions through the HP SIM console. HP Client Management Solutions support reporting of health alerts to a system management console or optionally to be displayed locally on the client computer. Microsoft WMI is standard with Windows 2000 and Windows XP. WMI provides hardware inventory and alert information directly through the Windows OS to a system management application. 3-6 390812-001 Service Reference Guide, dx7200

Section	Page
Contents	5
Installing the Operating System	9
1.1 Installing or Upgrading Device Drivers	9
1.2 Transferring Files and Settings	10
1.3 Backing Up and Restoring Files	10
1.3.1 Creating a Backup File-Windows XP Professional	10
1.3.2 Restoring from the Backup File-Windows XP Professional	10
1.4 Converting to NTFS	10
1.5 HP Software	10
Setup Utilities and Diagnostics Features	13
2.1 Power-On Self-Test (POST)	13
2.2 Computer Setup Utilities	14
2.2.1 Using Computer Setup (F10) Utilities	15
2.2.2 Computer Setup Menu	16
2.2.3 Recovering the Configuration Settings	26
2.3 HP Insight Diagnostics	26
2.3.1 Accessing HP Insight Diagnostics	26
2.3.2 Survey Tab	27
2.3.3 Test Tab	28
2.3.4 Status Tab	29
2.3.5 Log Tab	29
2.3.6 Saving and Printing Information in HP Insight Diagnostics	29
2.3.7 Downloading the Latest Version of HP Insight Diagnostics	30
Desktop Management	31
3.1 Initial Configuration and Deployment	31
3.1.1 Altiris Deployment Solution Agent	32
3.1.2 HP Local Recovery	32
3.2 Remote System Installation	32
3.3 Software Updating and Management	33
3.3.1 HP System Software Manager	33
3.3.2 HP Client Manager	33
3.3.3 HP Client Management Solutions using Altiris	34
3.3.4 HP Local Recovery	35
3.3.5 Dantz Retrospect Express	35
3.3.6 Proactive Change Notification	36
3.3.7 Subscriber’s Choice	36
3.3.8 Retired Solutions	36
3.4 ROM Flash	37
3.4.1 Remote ROM Flash	37
3.4.2 HPQFlash	37
3.4.3 Boot Block Emergency Recovery Mode	37
3.4.4 Replicating the Setup	38
3.4.5 Dual-State Power Button	43
3.4.6 World Wide Web Site	43
3.4.7 Building Blocks and Partners	43
3.5 Asset Tracking and Security	44
3.5.1 Password Security	47
3.5.2 Establishing a Setup Password Using Computer Setup	47
3.5.3 Establishing a Power-On Password Using Computer Setup	48
3.5.4 DriveLock	50
3.5.5 Smart Cover Sensor	52
3.5.6 Cable Lock Provision	54
3.5.7 TPM Embedded Security Chip and HP ProtectTools Security Manager	54
3.6 Fault Notification and Recovery	54
3.6.1 Drive Protection System	54
3.6.2 Surge-Tolerant Power Supply	54
3.6.3 Thermal Sensor	54
Serial and Parallel ATA Drive Guidelines and Features	55
4.1 SATA 1.5 and 3.0 Hard Drives	55
4.2 SATA Hard Drive Cables	56
4.2.1 SATA Data Cable	56
4.2.2 SATA Power Cable	56
4.3 PATA Device Information	57
4.4 PATA Cables	57
4.4.1 PATA Data Cable	57
4.4.2 PATA Power Cable	58
4.5 PATA Drive Installation Guidelines	58
4.5.1 PATA Device Classes	58
4.6 SATA SMART Drives	59
4.7 Drive Capacities	59
4.8 SATA BIOS	59
4.8.1 Legacy Mode	60
4.8.2 Native Mode	60
4.9 Mixed Devices Boot and Drive Letter Ordering	61
Identifying the Chassis, Routine Care, and Disassembly Preparation	63
5.1 Chassis Designations	63
5.1.1 Microtower (MT)	63
5.1.2 Slim Tower (ST)	64
5.2 Electrostatic Discharge Information	65
5.2.1 Generating Static	65
5.2.2 Preventing Electrostatic Damage to Equipment	65
5.2.3 Personal Grounding Methods and Equipment	66
5.2.4 Grounding the Work Area	66
5.2.5 Recommended Materials and Equipment	66
5.3 Operating Guidelines	67
5.4 Routine Care	67
5.4.1 General Cleaning Safety Precautions	67
5.4.2 Cleaning the Computer Case	68
5.4.3 Cleaning the Keyboard	68
5.4.4 Cleaning the Monitor	69
5.4.5 Cleaning the Mouse	69
5.5 Service Considerations	69
5.5.1 Power Supply Fan	69
5.5.2 Tools and Software Requirements	69
5.5.3 Screws	70
5.5.4 Cables and Connectors	70
5.5.5 Hard Drives	70
5.5.6 Lithium Coin Cell Battery	71
Removal and Replacement Procedures- Microtower (MT) Chassis	73
6.1 Preparation for Disassembly	73
6.2 External Security Devices	74
6.2.1 Installing a Cable Lock	74
6.2.2 Installing a Padlock	75
6.3 Access Panel	76
6.4 Front Bezel	77
6.5 Front Drive Bezels	79
6.5.1 5.25\	79
6.5.2 Diskette Drive Bezel	80
6.5.3 3.5\	80
6.6 Cable Management	81
6.7 Memory	82
6.8 Expansion Cards	83
6.9 Drives	87
6.9.1 Drive Positions	87
6.9.2 Removing a Drive	88
6.9.3 Installing a Drive	90
6.10 Chassis Fan	93
6.11 Front I/O Panel Housing Assembly	94
6.12 Front I/O Devices	95
6.13 Power Switch Assembly	96
6.14 Heatsink	97
6.15 Processor	98
6.16 Speaker	100
6.17 Power Supply	101
6.18 System Board	103
6.19 Battery	104
6.19.1 Type 1 Battery Holder	105
6.19.2 Type 2 Battery Holder	106
6.19.3 Type 3 Battery Holder	107
Removal and Replacement Procedures- Slim Tower (ST) Chassis	109
7.1 Preparation for Disassembly	109
7.2 Unlocking the Smart Cover Lock	111
7.3 Hood Sensor	113
7.4 External Security Devices	114
7.4.1 Security Clip	114
7.4.2 Cable Lock	114
7.4.3 Padlock	115
7.5 Computer Cover	116
7.6 Front Drive Bezels	117
7.7 Cable Management	119
7.8 Memory	120
7.9 Vertically Oriented Expansion Card	121
7.9.1 Expansion Card Retainer	121
7.9.2 PCI Expansion Card	122
7.9.3 PCI Express Expansion Card	124
7.10 Drives	125
7.10.1 Drive Positions	125
7.10.2 Optical Drive	126
7.10.3 External 3.5-inch Drive	128
7.10.4 Primary Hard Drive	130
7.11 Fan Shroud	134
7.12 Chassis Fan	135
7.13 Front I/O Devices	136
7.14 Power Switch Assembly	137
7.15 Heatsink	138
7.16 Processor	139
7.17 Speaker	141
7.18 Power Supply	142
7.19 System Board	144
7.20 Battery	147
7.20.1 Type 1 Battery Holder	148
7.20.2 Type 2 Battery Holder	149
7.20.3 Type 3 Battery Holder	150
Connector Pin Assignments	151
Power Cord Set Requirements	163
POST Error Messages	165
Troubleshooting Without Diagnostics	177
System Board and Riser Board Reference Designators	205
Memory	209

Match case Limit results 1 per page

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390812-001

Service Reference Guide, dx7200

Desktop Management

device drivers, and applications and their settings. Restore points are captured quickly and they

provide 100% accurate restores to any point in time that a backup was performed—exceeding the

capability of other backup software.

For more information on Dantz Retrospect Express, visit

http://www.dantz.com

3.3.6 Proactive Change Notification

The Proactive Change Notification program uses the Subscriber's Choice Web site in order to

proactively and automatically:

■

Send you Proactive Change Notification (PCN) E-mails informing you of hardware and

software changes to most commercial computers and servers, up to 60 days in advance

■

Send you E-mail containing Customer Bulletins, Customer Advisories, Customer Notes,

Security Bulletins, and Driver alerts for most commercial computers and servers

You create your own profile to ensure that you only receive the information relevant to a specific

IT environment. To learn more about the Proactive Change Notification program and create a

custom profile, visit

http://www.hp.com/go/pcn.

3.3.7 Subscriber’s Choice

Subscriber’s Choice is a client-based service from HP.

Based on your profile, HP will supply

you with personalized product tips, feature articles, and/or driver and support

alerts/notifications.

Subscriber’s Choice Driver and Support Alerts/Notifications will deliver

E-mails notifying you that the information you subscribed to in your profile is available for

review and retrieval. To learn more about Subscriber’s Choice and create a custom profile, visit

http://www.hp.com/go/pcn

3.3.8 Retired Solutions

The Desktop Management Task Force (DMTF) introduced the Desktop Management Interface

(DMI) standard almost ten years ago. Due to new standards adoption such as the Common

Information Model (CIM), the DMTF has initiated end-of-life for DMI. Given other

advancements in HP Client Management Solutions, HP Systems Insight Manager, and

Microsoft's implementation of CIM, known as Windows Management Instrumentation (WMI),

the HP Insight Management Agent is no longer being provided on new HP commercial desktop,

workstation, and notebook models introduced after January 1, 2004.

The Insight Management (IM) Agent provided the following features:

■

DMI support allowed a client system to be managed by Insight Manager 7 or other

DMI-compliant management applications.

■

A Web agent allowed the system to be managed both locally and remotely by a web browser.

■

Health alerting could notify the user locally or be sent to a central console.

Insight Manager has been replaced by HP Systems Insight Manager Software (HP SIM). HP SIM

uses WMI to retrieve client system information. The Altiris Connector for HP Systems Insight

Manager is available and enables the HP Client Management Solutions through the HP SIM

console.

HP Client Management Solutions support reporting of health alerts to a system management

console or optionally to be displayed locally on the client computer. Microsoft WMI is standard

with Windows 2000 and Windows XP. WMI provides hardware inventory and alert information

directly through the Windows OS to a system management application.