HP iPAQ h5500 hp iPAQ Pocket PC h5100 and 5500 Series - User's Guide - Page 158

Bluetooth, For more information on Bluetooth, refer to Using

Page 158 highlights

Troubleshooting Bluetooth For more information on Bluetooth, refer to Chapter 8, "Using Bluetooth." Problem I cannot discover another device. I can see other devices, but I cannot connect or exchange data with them. Other devices cannot find or connect to my device. Other devices do not receive my correct business card information. The iPAQ Pocket PC cannot find my Bluetoothenabled Mobile phone. Solution • Be sure Bluetooth is turned on. • Move closer to the device. • Be sure you have not limited your ability to see devices. • Be sure the device you are attempting to connect to is on and allows access to being discovered by other devices. • Be sure Bluetooth is turned on. • Move closer to the device. • Be sure the other device has not restricted your access. • Try initiating pairing from the other device. Some Bluetooth-enabled device can only initiate pairing and cannot respond to pairing requests from other devices. • Be sure Bluetooth is turned on. • Move closer to the device. • Be sure you have not restricted other devices from finding yours. • Check your Bluetooth settings to ensure you have allowed your device to be discovered and others to connect. • Be sure you have correctly set up your business card information in Bluetooth Settings. • Check Bluetooth Settings to be sure you have not restricted this function. • Be sure your mobile phone is in discoverable mode. • Contact your mobile phone manufacturer and ask if there is a firmware upgrade. User's Guide 11-8

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User’s Guide
11–8
Troubleshooting
Bluetooth
For more information on Bluetooth, refer to Chapter 8, “Using
Bluetooth.”
Problem
Solution
I cannot discover
another device.
• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure you have not limited your ability to see devices.
• Be sure the device you are attempting to connect to is on
and allows access to being discovered by other devices.
I can see other
devices, but I
cannot connect
or exchange
data with them.
• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure the other device has not restricted your access.
• Try initiating pairing from the other device. Some
Bluetooth-enabled device can only initiate pairing and
cannot respond to pairing requests from other devices.
Other devices
cannot find or
connect to my
device.
• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure you have not restricted other devices from
finding yours.
• Check your Bluetooth settings to ensure you have
allowed your device to be discovered and others to
connect.
Other devices
do not receive
my correct
business card
information.
• Be sure you have correctly set up your business card
information in
Bluetooth Settings.
• Check
Bluetooth Settings
to be sure you have not
restricted this function.
The iPAQ Pocket
PC cannot find
my Bluetooth-
enabled Mobile
phone.
• Be sure your mobile phone is in discoverable mode.
Contact your mobile phone manufacturer and ask if there
is a firmware upgrade.