HP iPAQ h5500 hp iPAQ Pocket PC h5100 and 5500 Series - User's Guide - Page 159

Wireless LAN (h5500 only), For more information on Wireless LAN, refer

Page 159 highlights

Troubleshooting Wireless LAN (h5500 only) For more information on Wireless LAN, refer to Chapter 9, "Using the Wireless LAN." Problem Solution I cannot connect to an access point. • Be sure the WLAN is on. • Be sure the device identified the network you want to connect to. • Be sure you provided any necessary authentication keys if prompted by the system. • Be sure your iPAQ Pocket PC is within range of the access point. I am connected to an access point, but I cannot browse the Internet. If the wireless network you are connected to connects to Work, the network may require a proxy. To set up the proxy: 1. Ask your network administrator for the proxy settings. 2. Tap the Connections icon > Add Proxy Server. 3. Refer to "Setting Up Proxy Server Settings" in Chapter 9 for more information. I do not see my wireless network on my iPAQ Pocket PC. Your wireless network could be a non-broadcasting network. 1. Tap the Connections icon > Settings. 2. Tap the Advanced tab > Network Cards > Add New Settings. 3. Follow the instructions on the screen. I cannot turn the Wireless LAN on. • Be sure you have enough battery charge. If the battery is low, your iPAQ Pocket PC will not turn on the WLAN in order to conserve power. • Reset the device by using the stylus to lightly press the Reset button on the bottom of the unit. User's Guide 11-9

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Troubleshooting
User’s Guide
11–9
Wireless LAN (h5500 only)
For more information on Wireless LAN, refer to Chapter 9,
“Using the Wireless LAN.”
Problem
Solution
I cannot connect
to an access
point.
• Be sure the WLAN is on.
• Be sure the device identified the network you want to
connect to.
• Be sure you provided any necessary authentication keys
if prompted by the system.
• Be sure your iPAQ Pocket PC is within range of the
access point.
I am connected
to an access
point, but I
cannot browse
the Internet.
If the wireless network you are connected to connects to
Work, the network may require a proxy. To set up the proxy:
1. Ask your network administrator for the proxy settings.
2. Tap the
Connections
icon >
Add Proxy Server.
3. Refer to “Setting Up Proxy Server Settings” in Chapter 9
for more information.
I do not see my
wireless network
on my iPAQ
Pocket PC.
Your wireless network could be a non-broadcasting network.
1. Tap the
Connections
icon >
Settings.
2. Tap the
Advanced
tab >
Network Cards
>
Add
New Settings.
3. Follow the instructions on the screen.
I cannot turn
the Wireless
LAN on.
• Be sure you have enough battery charge. If the battery is
low, your iPAQ Pocket PC will not turn on the WLAN in
order to conserve power.
• Reset the device by using the stylus to lightly press the
Reset
button on the bottom of the unit.