IBM RS6000 Service Guide - Page 155

Service Aid Error Codes

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Service Aid Error Codes If the SSA service aids detect an unrecoverable error and are unable to continue, one of the following error codes might occur. SSA01 Not enough using-system memory is available for this service aid to continue. Take one of the actions described here: This problem might be caused by a failed application program. Ask the user to end any failed application program, then try to run the service aid again. Run diagnostics in the problem determination mode on the system unit. If you find any problems, solve them; then try to run the service aid again. Close down and reboot the using system; then try to run the service aid again. Run diagnostics from diskette or CD-ROM to isolate the problem. If you do not find a problem, the operating system might have failed. SSA02 An unknown error has occurred. Take one of the actions described here: Run diagnostics in the problem determination mode to the system unit. If you find any problems, solve them; then try to run the service aid again. If diagnostics fail or if the same problem occurs when you try the service aid again, run the diagnostics from diskette or CD-ROM to isolate the problem. If you do not find a problem, the operating system might have failed. SSA03 The service aid was unable to open an hdisk. This problem might have occurred because a disk drive module has failed or has been removed from the system. Take the actions described here: 1. Use the Configuration Verification service aid (see "Configuration Verification Service Aid" on page 3-77) to determine the location code of the SSA adapter to which the hdisk is attached. (For example, if the location code of the hdisk is 00-03-L, the location code of the SSA adapter is 00-03.) 2. Run the Link Verification service aid (see "Link Verification Service Aid" on page 3-73) to the SSA adapter. 3. If a link failure is indicated by the service aid, go to "SSA Maintenance Analysis Procedures (MAPs)" on page 2-35. 4. If no link failures are indicated, run the diagnostics in the system verification mode to each pdisk that is attached to the SSA adapter. Chapter 3. Error Code to FRU Index 3-83

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Service Aid Error Codes
If the SSA service aids detect an unrecoverable error and are unable to continue,
one of the following error codes might occur.
SSA01
Not enough using-system memory is available for this service aid to
continue.
Take one of the actions described here:
±
This problem might be caused by a failed application program.
Ask
the user to end any failed application program, then try to run the
service aid again.
±
Run diagnostics in the problem determination mode on the system
unit.
If you find any problems, solve them; then try to run the service
aid again.
±
Close down and reboot the using system; then try to run the service
aid again.
±
Run diagnostics from diskette or CD-ROM to isolate the problem.
If
you do not find a problem, the operating system might have failed.
SSA02
An unknown error has occurred.
Take one of the actions described here:
±
Run diagnostics in the problem determination mode to the system
unit.
If you find any problems, solve them; then try to run the service
aid again.
±
If diagnostics fail or if the same problem occurs when you try the
service aid again, run the diagnostics from diskette or CD-ROM to
isolate the problem.
If you do not find a problem, the operating
system might have failed.
SSA03
The service aid was unable to open an hdisk.
This problem might have
occurred because a disk drive module has failed or has been removed
from the system.
Take the actions described here:
1.
Use the Configuration Verification service aid (see “Configuration
Verification Service Aid” on page
3-77) to determine the location code
of the SSA adapter to which the hdisk is attached.
(For example, if
the location code of the hdisk is 00-03-L, the location code of the SSA
adapter is 00-03.)
2.
Run the Link Verification service aid (see “Link Verification Service
Aid” on page
3-73) to the SSA adapter.
3.
If a link failure is indicated by the service aid, go to “SSA
Maintenance Analysis Procedures (MAPs)” on page
2-35.
4.
If no link failures are indicated, run the diagnostics in the system
verification mode to each pdisk that is attached to the SSA adapter.
Chapter
3.
Error Code to FRU Index
3-83