IBM RS6000 Service Guide - Page 93

Table 3-1 (Page 20 of 24). Firmware Error Codes. Error Code Description 40B00000 The operating system surveillance interval exceeded. 40B00100 Surveillance timeout on CPU 1. 40B00101 Surveillance timeout on CPU 2. 40B00102 Surveillance timeout on CPU 3. 40B00103 Surveillance timeout on CPU 4. Action / Possible Failing FRU 1. Surveillance mode control is from the Service Processor(SP) Menus. 2. Verify that the Operating System (OS) Heartbeat Utility is installed and has been activated. 3. Check for errors or unusual conditions that might prevent the OS from reporting Heartbeat messages; such as system dump, machine check or checkstop error. Review the error log. 4. I/O board. (See notes on 3-1.) 5. Service processor. 6. If the problem persists, call the support center for assistance. 1. Check for errors or unusual conditions that might prevent the CPU from reporting Heartbeat messages; such as system dump, machine check or checkstop error. Review the Service Processor error log. 2. Replace the CPU card. 1. Check for errors or unusual conditions that might prevent the CPU from reporting Heartbeat messages; such as system dump, machine check or checkstop error. Review the Service Processor error log. 2. Replace the CPU card. 1. Check for errors or unusual conditions that might prevent the CPU from reporting Heartbeat messages; such as system dump, machine check or checkstop error. Review the Service Processor error log. 2. Replace the CPU card. 1. Check for errors or unusual conditions that might prevent the CPU from reporting Heartbeat messages; such as system dump, machine check or checkstop error. Review the Service Processor error log. 2. Replace the CPU card. Chapter 3. Error Code to FRU Index 3-21