IBM RS6000 Service Guide - Page 298

For digital pagers that require a personal Identification Number (PIN) for access, include the PIN in this field as in the following example: 1 8 123 4567,,,,87654 where the commas create pauses1 for the voice response system, and the 87654 represents the PIN. Customer Voice Telephone Number is the telephone number of a phone near the server or answered by someone responsible for the server. This is the telephone number left on the pager for callback. For test purposes, enter your telephone number here. You can change it after testing is completed. Customer System Telephone Number is the telephone number to which your server's modem is connected. The service or administration center representatives need this number to make direct contact with your server for problem investigation. This is also referred to as the call-in phone number. Call-Out Policy Setup Menu CALL-OUT POLICY SETUP MENU 1. Call-Out policy (First/All): Currently First 2. Remote timeout, (in seconds): Currently 12 3. Remote latency, (in seconds): Currently 2 4. Number of retries: Currently 2 98. Return to Previous Menu Call Out policy may be set to 'first' or 'all'. If call out policy is set to 'first', the Service Processor will stop at the first successful call out to one of the following numbers in the order listed: 1. Service Center 2. Customer Admin Center 3. Pager 1 The length of these pauses is set in modem register S8. The default is usually 1 or 2 seconds each. B-20 Service Guide