IBM RS6000 Service Guide - Page 272

Table, A-1 of 9. Service Request Numbers

Page 272 highlights

Table A-1 (Page 5 of 9). Service Request Numbers SRN FRU List % 44PAA Disk drive module 100 45PAA Disk drive module 40 Backplane assembly 40 20 48000 None - 50000 SSA adapter card 100 50001 SSA adapter card 100 50002 SSA adapter card 100 50004 SSA adapter card 100 Problem Description: A disk drive module has failed. Action: If the SSA service aids are available, run the Link Verification service aid (see "Link Verification Service Aid" on page 3-73) to find the failing disk drive module. Before you exchange the failing disk drive module, run diagnostics in the system verification mode to the module to determine the cause of the problem. Description: The SSA adapter has detected an open SSA link. This problem is caused either by a disk drive module that is failing, or by a disk drive module that has been switched off from another using system on the same SSA link. (That using system has itself been switched off.) Action: If the SSA service aids are available, run the Link Verification service aid (see "Link Verification Service Aid" on page 3-73) to determine which device is preventing configuration. (That device is the one beyond the last-configured device on an open SSA link.) Description: The SSA adapter has detected a link configuration resource that is not valid. Action: See "SSA Loop Configurations That Are Not Valid" on page A-15. Description: The SSA adapter failed to respond to the device driver. Action: Exchange the FRU for a new FRU. Description: A data parity error has occurred. Action: Exchange the FRU for a new FRU. Description: An SSA adapter direct memory access (DMA) error has occurred. Action: Exchange the FRU for a new FRU. Description: A channel check has occurred. Action: Exchange the FRU for a new FRU. A-10 Service Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288
  • 289
  • 290
  • 291
  • 292
  • 293
  • 294
  • 295
  • 296
  • 297
  • 298
  • 299
  • 300
  • 301
  • 302
  • 303
  • 304
  • 305
  • 306
  • 307
  • 308
  • 309
  • 310
  • 311
  • 312
  • 313
  • 314
  • 315
  • 316
  • 317
  • 318
  • 319
  • 320
  • 321
  • 322
  • 323
  • 324
  • 325
  • 326
  • 327
  • 328
  • 329
  • 330
  • 331
  • 332
  • 333
  • 334
  • 335
  • 336
  • 337
  • 338
  • 339
  • 340
  • 341
  • 342
  • 343
  • 344
  • 345
  • 346
  • 347
  • 348
  • 349
  • 350
  • 351
  • 352
  • 353
  • 354
  • 355
  • 356
  • 357
  • 358

Table
A-1 (Page 5 of 9). Service Request Numbers
SRN
FRU List
%
Problem
44PAA
Disk drive module
100
Description:
A disk drive module has
failed.
Action:
If the SSA service aids are
available, run the Link Verification service
aid (see “Link Verification Service Aid” on
page
3-73) to find the failing disk drive
module.
Before you exchange the failing
disk drive module, run diagnostics in the
system verification mode to the module to
determine the cause of the problem.
45PAA
Disk drive module
Backplane assembly
40
40
20
Description:
The SSA adapter has
detected an open SSA link.
This problem
is caused either by a disk drive module
that is failing, or by a disk drive module
that has been switched off from another
using system on the same SSA link.
(That using system has itself been
switched off.)
Action:
If the SSA service aids are
available, run the Link Verification service
aid (see “Link Verification Service Aid” on
page
3-73) to determine which device is
preventing configuration.
(That device is
the one beyond the last-configured device
on an open SSA link.)
48000
None
Description:
The SSA adapter has
detected a link configuration resource that
is not valid.
Action:
See “SSA Loop Configurations
That Are Not Valid” on page
A-15.
50000
SSA adapter card
100
Description:
The SSA adapter failed to
respond to the device driver.
Action:
Exchange the FRU for a new
FRU.
50001
SSA adapter card
100
Description:
A data parity error has
occurred.
Action:
Exchange the FRU for a new
FRU.
50002
SSA adapter card
100
Description:
An SSA adapter direct
memory access (DMA) error has occurred.
Action:
Exchange the FRU for a new
FRU.
50004
SSA adapter card
100
Description:
A channel check has
occurred.
Action:
Exchange the FRU for a new
FRU.
A-10
Service Guide