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Konica Minolta AccurioPress C2070 IC-314 User Guide - Page 290

Handling alerts and jobs, Aborting a job, Print Queue, Storage area, Alert, Requirements, Abort

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280 Chapter 14-Troubleshooting Handling alerts and jobs If your job has failed or is frozen, you can view an alert message about the failed or frozen job. 1. In the workspace, do one of the following: ○ In the Print Queue, click the frozen icon that appears next to the frozen job. ○ In the Storage area click the failed icon that appears next to the frozen job. ○ Select the job with the failed or frozen icon and then click the Alert button on the toolbar. If you click the frozen or failed icon, a message appears detailing the problem. If you click the Alert button on the toolbar, the Alerts window appears. 2. Close the alerts information. 3. If a job was on hold ("freeze" state), follow the directions in the alert message to correct the situation (incorrect or missing paper stock or finisher). Aborting a job Requirements: A job that is processing or printing. Right-click the running job in one of the queues, and select Abort. The job moves from the queue to the Storage area. The Aborted status is assigned to the job, and the next job in the queue starts running.

Section	Page
Contents	5
Getting started	11
System overview	11
Hardware and software components	11
Supported formats	12
Supported client platforms	12
Optional packs	13
Profile Pack	13
Action Pack	13
Fast Pack	13
Preps Pack	14
Installing the Preps Pack	14
Match Pack	14
Trans Pack	15
Turning on the IC-314 print controller	15
Turning off the IC-314 print controller	15
Overview of the workspace	16
Customizing the workspace toolbar	20
Customizing the user interface font size	21
Setting up your computer for printing	23
Setting up your computer—overview	23
Setting up printing on a Windows computer	25
Adding a network printer in Windows	25
Loading the Print Driver software for the first time	25
Deactivating the Print Driver software	26
Removing the Print Driver software	26
Downloading fonts	27
Adding a TCP/IP Printer in Windows	27
Setting up printing in Mac OS X	29
Installing the Print Driver software in Mac OS X 10.7 (64 bit) and later	29
Defining a printer with the Print Driver software in Mac OS X 10.7 (64 bit) and later	30
Removing the Print Driver software in Mac OS X	31
Calibration	33
Calibration overview	33
Creating calibration tables with the Konica Minolta Intelligent Quality Optimizer	34
Creating calibration tables with the X-Rite i1/iSis/i1iO spectrophotometer	36
Connecting the X-Rite i1/iSis/i1iO spectrophotometer to the IC-314 print controller	36
Using the X-Rite i1 spectrophotometer to create a calibration table	36
Using the X-Rite iSis spectrophotometer to create a calibration table	40
Using the X-Rite i1iO spectrophotometer to create a calibration table	42
Creating calibration tables with the Konica Minolta FD-9 spectrophotometer	47
Using the Konica Minolta FD-9 spectrophotometer to create a calibration table	48
Creating calibration tables with the Konica Minolta FD-5/FD-7 spectrophotometer	50
Connecting the Konica Minolta FD‑5/FD‑7 spectrophotometer to the IC-314 print controller	50
Using the Konica Minolta FD‑5/FD‑7 spectrophotometer to create a calibration table	52
G7 calibration overview	58
Performing a G7 calibration	58
Performing G7 grayscale compliance	60
Running automatic calibration with the color and quality adjustment package	64
Troubleshooting calibration	64
Printing a file in Windows and Mac OS	67
Printing a file to the IC-314 print controller from an application on your client computer	67
Using a hot folder to print	67
Office Hot Folder tool	68
Installing the Office Hot Folder tool	68
Creating an Office hot folder	69
Using the Office Hot Folder tool to print	69
Password protect jobs	69
Processing and printing from the Creo server	71
File processing	71
Importing and printing a job	72
Importing a file using drag and drop	72
Submitting jobs	73
Resubmitting one or more jobs via a virtual printer	73
Printing copies of a job	73
Job Editor tool	74
Merging jobs	74
Replacing specific pages in your job	75
Proofing a job	76
Job Preview tool	76
Finding the CMYK values of a specific area	77
Proofing the job using color sets	77
Printing and reviewing color sets	78
Assigning a color set to your job	78
Export for Proofing	79
Exporting an RTP file	79
Using preflight to verify the content of the job	79
Performing an extended preflight check	80
Viewing and printing a preflight report	81
Preflight report window	81
Submitting urgent jobs	83
Running a job immediately	83
Secure printing overview	84
Managing jobs	85
Archiving and retrieving jobs	85
Archiving a job	85
Retrieving a job	86
Forwarding jobs	86
Establishing a connection with other Creo servers	87
Opening the Job forwarding window	88
Forwarding copies of a job across multiple Creo servers	88
Splitting a job across multiple Creo servers	89
Exporting the log	91
Duplicating jobs	91
Accounting Viewer	91
Customization of the Accounting Viewer	91
Show, hide, and move columns in the Accounting Viewer	92
Creating a customized view in the Accounting Viewer	92
Deleting records from the Accounting Viewer	93
Exporting the accounting log	93
Job report	94
Exporting the job report	94
Assigning statuses to jobs	94
Displaying the Approval column in the Storage area	95
Assigning Waiting for approval status to a job	95
Assigning Approved status to a job	95
Clearing statuses	96
Managing color	97
Color management on the IC-314 print controller	97
IPDS and AFP color management	98
Profiles	98
Creating a destination profile using an external device	98
Using the Intelligent Quality Optimizer to measure a color chart and create a profile	99
Using the i1 spectrophotometer to measure a color chart and create a profile	100
Using the iSis automated chart reader to measure a color chart and create a profile	102
Using the i1iO Automated Scanning Table to measure a color chart and create a profile	103
Using the Konica Minolta FD‑9 spectrophotometer to measure a color chart and create a profile	105
Using the Konica Minolta FD-5/FD-7 spectrophotometer to measure a color chart and create a profile	110
Creating a profile from existing color chart measurements	113
Creating a G7 profile from existing color chart measurements	113
Printing and measuring a color chart to create a G7 profile	115
Troubleshooting profiling	117
Managing profiles	118
Importing a destination profile	118
Importing a source profile	119
Importing a device link profile	119
Mapping media using the Media and Color Manager tool	120
Managing calibration tables	121
Calibrations window	121
Calibration table list	121
Calibration table Data tab	122
Calibration table Info Graph tab	122
Adding an entry to a calibration table	123
Validation Tool	124
Validating a color profile	126
Cloud Eye validation	131
Spot Color Editor overview	138
Adding a spot color - Global Library	140
Editing a spot color - Global Library	140
Deleting a spot color - Global Library	141
Adding a spot color - Media type library	141
Editing a spot color - Media type library	142
Deleting a spot color - Media type library	142
Test–printing spot colors	143
Importing/exporting spot color libraries	143
Importing a spot color library	143
Exporting a spot color library	144
Measuring a spot color with the X-Rite i1 spectrophotometer	145
Spot color variations overview	146
Selecting a spot color variation	146
Printing a spot color variation	147
Protecting specific colors	148
Protecting an RGB color as a spot color	148
Protecting a gray color as a spot color	149
Protecting a CMYK color as a spot color	149
Color adjustment with the Gradation Tool	150
Creating and editing a gradation table	150
Correcting an image using Photo Touch-up	152
Printing with black toner	153
Printing a job in grayscale mode	153
Printing a job that contains RGB grayscale elements using black toner	153
Preserving black color in a job containing grayscale CMYK elements	153
Production workflows	155
Printing using imposition	155
Imposition overview	155
Imposition methods	155
Changing the paper size in the Imposition tab	157
Previewing an imposition layout	158
Printing a business card job	159
Printing a saddle-stitch job	160
Printing a nested saddle-stitch job	161
Printing a folded signature job	163
Folded signature templates	164
Imposition Template Builder tool	166
Imposition Template Builder overview	166
Creating an imposition template	166
Imposition template viewer window	168
Rotating a page 180°	169
Rotating both the front and back sides of a page 180°	170
Changing the position of a specific page on the press sheet	170
Simulating a job with your template	171
Printing with mixed media	172
Mixed media overview	172
Printing a file with mixed paper sizes	173
Setting custom page exceptions via the job parameters window	174
Applying color mode per page range for imposed jobs	175
Printing using dynamic page exceptions	176
Creating a rule set for mapping dynamic page exceptions	176
Printing with an exception mapping rules set	177
Working with the Creo Server Tabs plug-in for Acrobat	178
Tabs plug-in overview	178
Tabs plug-in window	179
Adding tabs to a file	183
Managing tabs	186
Changing the location of a tab	186
Replacing a page with a tab	186
Inserting a tab before or after a specific page	186
Removing a page or tab from the file	187
Saving the tab settings	187
Deleting saved tab settings	188
Working with near-line finishers	188
Near-line finisher overview	188
Generating a corner mark and bar code	189
Working in IPDS mode	190
IPDS overview	190
Selecting the IPDS workflow mode	191
Enabling end of job timeout	191
Creating and editing an IPDS printer	191
Setting up the IPDS host	192
IPDS printer parameters	192
Configuration parameters	193
Print parameters	196
Quality parameters	197
Color parameters	201
Working with Job Definition Format	209
About Job Definition Format	209
Submitting pages from Prinergy versions 6 or 7	209
Remote Job Ticket software	211
Remote Job Ticket overview	211
Language settings	211
Installing the Remote Job Ticket software in Windows	212
Installing the Remote Job Ticket software in Mac OS X	212
Creating and managing job tickets	212
Creating a job ticket in Windows	212
Creating a job ticket in Mac OS X	213
Loading job parameters from a selected server	214
Submitting a file with job ticket for printing	214
Adding a server	215
Removing a server	215
Renaming a server	215
Defining a new location for saved job tickets	215
Updates	216
The update feature	216
Checking for updates	216
Removing the Remote Job Ticket from Windows	217
Removing the Remote Job Ticket from Mac OS X	217
Scanning documents	219
Remote Scan Application	219
Installing the Remote Scan Application in Windows	219
Installing the Remote Scan Application in the Mac OS	220
Creating a scan box	221
Scanning a document	224
Saving scanned jobs to your computer	224
Variable data printing jobs	227
Variable data printing jobs	227
VDP document formats	227
Variable Print Specification	228
PPML	228
About PDF/VT file formats	229
Deleting reusable elements	229
Job parameters	231
Print tab in the job parameters window	232
Imposition tab in the job parameters window	236
Quality tab in the job parameters window	242
Color tab in the job parameters window	246
Photo touch-up tab in the job parameters window	252
Finishing tab in the job parameters window	252
Exceptions tab in the job parameters window	260
Services tab in the job parameters window	262
Summary tab in the job parameters window	266
Setting up your Creo server	267
Preferences window	267
Setting up e-mail and text message accounts	273
Setting up a virtual printer	274
Virtual printers	274
Adding and editing a virtual printer	274
Restoring the settings for a default virtual printer	275
Removing a virtual printer	276
Best practices for maximizing performance	276
Using mark sets	276
Mark sets	276
Creating a custom mark set	277
Adding a bar code	278
Maintaining your settings	280
Backing up the configuration	280
Restoring the configuration	281
Tools for maintaining your system	282
Working with Remote Tools	283
Working with the Web Center	283
Overview of the Web Center	283
Connecting to the Web Center	283
Working with a Remote Workspace	284
Overview of Remote Workspace	284
Enabling a remote connection	284
Installing a Remote Workspace on Windows	284
Installing a Remote Workspace on Mac OS X	285
Working in a Remote Workspace	285
Opening a Remote Workspace	286
Removing a Remote Workspace in Windows	286
Removing a Remote Workspace in Mac OS X	286
Archiving and retrieving jobs in a Remote Workspace	286
Archiving a job in a Remote Workspace	287
Retrieving a job in a Remote Workspace	288
Troubleshooting	289
Job History window	289
Handling alerts and jobs	290
Aborting a job	290
Resume printing	291
Alerts window	291
Printing system messages	291