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Konica Minolta HP PageWide XL 5000 MFP User Guide - Page 116

Maintenance

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9 Maintenance ● Check printer status ● Clean the exterior of the printer ● Move or store the printer ● Move or store the high-capacity stacker ● Move or store the folder ● Replace the folder's tab reel ● Update the firmware ● Secure File Erase ● Disk Wipe 110 Chapter 9 Maintenance ENWW

Section	Page
Introduction	7
Welcome to your printer	8
Safety precautions	8
General safety guidelines	8
Electrical shock hazard	9
Heat hazard (Asia-Pacific and Japan only)	9
Fire hazard	9
Mechanical hazard	10
Light radiation hazard	10
Heavy paper hazard	10
Ink handling	10
Warnings and cautions	10
Warning labels	11
Main components	13
Front view	13
Rear view	13
Front panel	14
Printer alerts	15
Dim mode	16
Sleep mode	17
Change the language of the front-panel display	17
Change system options	17
HP Utility	18
Embedded Web Server	18
Turn the printer on and off	20
Internal prints	20
Preparing your printer	21
Connect the printer to your network	21
Modify network configuration	22
Connect a computer to the printer by network (Windows)	22
Uninstall the printer software (Windows)	23
Connect a computer to the printer by network (Mac OS X)	23
Uninstall the printer software (Mac OS X)	24
Configure your connectivity	24
Verify printer connection to HP	24
Configure the Customer Involvement Program and other printer services	25
Configure email printing through HP Connected	25
Configure firmware updates	25
Configure the email server	26
Turn usage information on and off	26
Turn email notifications on and off	26
Control access to the printer	27
Front-panel security settings	27
Embedded Web Server security settings	27
Require account ID	28
Drivers	29
Specific Windows drivers	29
Universal Windows driver	29
Mac OS drivers	29
Set Windows driver preferences	29
Accessibility	30
Front panel	30
Embedded Web Server	30
Other sources of information	30
Paper handling	31
General information and tips	32
Supported paper types	33
Supported HP papers	33
Other supported paper types	34
Paper status	35
Load paper	35
Unload paper	39
Paper options	40
Store paper	40
Cannot load paper	41
Protect a paper type	41
Paper jam	42
Paper jam in a drawer	42
Paper jam in the paper access front cover	45
Paper jam in the paper output	46
Paper jam in the top stacker	48
Paper jam in the folder input	50
Paper jam in the no-fold tray	51
Paper jam on the fan-folding path	52
Paper jam between the fan fold and cross-folding path	52
Paper jam on the cross-folding path	53
Paper jam in the high-capacity stacker	53
Ink system	56
Ink cartridges	57
Ink cartridge part numbers	58
Replace ink cartridges on the fly	58
Replace ink cartridges from the front panel	58
Ink cartridge maintenance	60
Ink cartridge troubleshooting	60
Print bar	60
Printhead part number	61
Replace printheads	61
Printhead maintenance	65
Printhead troubleshooting	65
Cleaning container	66
Cleaning container part number	66
Replace the cleaning container	66
Cleaning container troubleshooting	67
Maintenance cartridge	67
Maintenance cartridge part number	68
Replace the maintenance cartridge	68
Maintenance cartridge troubleshooting	70
Safe mode	70
Networking	72
Introduction	73
Control network protocols	73
Enable or disable network protocols	73
Front-panel menu items	73
Link configuration methods	77
Troubleshooting	78
IO Configuration page	78
Reset network parameters	78
Link troubleshooting	78
Communication failures between computer and printer	79
Cannot access the Embedded Web Server	80
Cannot access the printer from the HP Utility	80
Print jobs take too much time to be received by the printer	80
Sending a job to print	82
Print from the driver	83
Check and change main driver settings	83
Job storage and PIN printing	85
Print from a USB flash drive	85
Print by email	87
Select print quality	87
Queue management	89
Job queue introduction	90
Job queue actions	91
Pause the job queue	91
Reprint	91
Print next	91
See job details	91
Roll policies	91
Solve paper mismatch	92
Solve output mismatch	93
Job queue options	93
Default printing preferences	93
Job deletion	94
Collection and finishing	95
Top stacker	96
High-capacity stacker	97
Folder	98
Submitting a job to the folder	99
Folder status	102
Folder status LED	102
Folding styles	102
Tab applicator	106
Block title	106
Offline folding	107
Troubleshooting	108
How to improve productivity	108
Basket	108
Print quality	110
General printing advice	111
Optimize print quality app	111
Print diagnostic plot	112
Check and recover print bar	112
Calibrate print bar	112
Calibration procedure	113
Select all	114
Advanced options	114
Enhanced printhead recovery	114
Page length accuracy	114
Maintenance	116
Check printer status	117
Clean the exterior of the printer	117
Move or store the printer	117
Move or store the high-capacity stacker	118
Move or store the folder	118
Replace the folder’s tab reel	118
Update the firmware	122
Automatic firmware updates	122
Manual firmware updates	122
Secure File Erase	123
Disk Wipe	123
Accessories	125
How to order	125
List of accessories	125
When you need help	126
Request support	127
Customer Self-Repair	127
Service information	127
Retrieving printer usage information	128
Get printer usage and accounting information	129
Get usage information	129
Get detailed job accounting information	131
Printer specifications	133
Functional specifications	134
Physical specifications	135
Memory specifications	135
Power specifications	135
Environmental specifications	135
Acoustic specifications	136
Speed specifications (Lines/Fast mode)	136
Front-panel error messages	137
Glossary	138