Konica Minolta HP PageWide XL 5000 MFP User Guide - Page 61

Printhead part number, Replace printheads, Missing, Replace, Reseat, Remove

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printhead. This is an automatic behavior, but you may notice that the front and rear rolls change position slightly between rolls. CAUTION: Do not touch the printhead nozzles. CAUTION: Do not put the printhead down on any surface for any reason. TIP: Printheads are best preserved inside the printer. Moreover, if you remove the printheads, the printer will need to be recalibrated whenever you put them back. Therefore you are recommended not to remove them unnecessarily. Printhead status ● OK: The printhead is working normally. ● Missing: No printhead is detected in the slot. ● Replace: The printhead has been identified as faulty. It should be replaced by a new or working printhead. ● Reseat: The printhead has been identified as faulty, but removing and reinserting it may perhaps solve the problem. ● Remove: The printhead needs to be removed. ● Printhead replacement incomplete. Restart it. The printhead did not complete the replacement procedure. You must restart the replacement and fully complete it. ● If the warranty status is Out of warranty, this indicates that the warranty conditions have expired (for example, ink consumption exceeds the warranteed limit). NOTE: If a printhead is out of warranty, one of three possible status values may be seen in its health gauge: ● OK: The printhead can print normally. ● Monitor IQ: Print quality may not be maintained in all prints. ● Recover: You are recommended to use enhanced printhead recovery on that printhead (see Enhanced printhead recovery on page 108). If the warranty status is See warranty note, this indicates that the warranty conditions have been breached (for example, expired or non-HP ink has been used). You can check the warranty status in the printer information app. See the limited warranty document provided with your printer for details of the warranty implications. Printhead part number The HP 841 printhead has the part number C1Q19A. Replace printheads Printheads rarely need to be replaced, but the front panel will tell you when a printhead is failing or has reached the end of its life. Alternatively, a test print may indicate a printhead problem before the printer detects it. ENWW Print bar 55

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printhead. This is an automatic behavior, but you may notice that the front and rear rolls change position
slightly between rolls.
CAUTION:
Do not touch the printhead nozzles.
CAUTION:
Do not put the printhead down on any surface for any reason.
TIP:
Printheads are best preserved inside the printer. Moreover, if you remove the printheads, the printer
will need to be recalibrated whenever you put them back. Therefore you are recommended not to remove
them unnecessarily.
Printhead status
●
OK
: The printhead is working normally.
●
Missing
: No printhead is detected in the slot.
●
Replace
: The printhead has been
identified
as faulty. It should be replaced by a new or working
printhead.
●
Reseat
: The printhead has been
identified
as faulty, but removing and reinserting it may perhaps solve
the problem.
●
Remove
: The printhead needs to be removed.
●
Printhead replacement incomplete. Restart it.
The printhead did not complete the replacement procedure. You must restart the replacement and fully
complete it.
●
If the warranty status is
Out of warranty
, this indicates that the warranty conditions have expired (for
example, ink consumption exceeds the warranteed limit).
NOTE:
If a printhead is out of warranty, one of three possible status values may be seen in its health
gauge:
●
OK
: The printhead can print normally.
●
Monitor IQ
: Print quality may not be maintained in all prints.
●
Recover
: You are recommended to use enhanced printhead recovery on that printhead (see
Enhanced printhead recovery
on page
108
).
If the warranty status is
See warranty note
, this indicates that the warranty conditions have been
breached (for example, expired or non-HP ink has been used).
You can check the warranty status in the printer information app.
See the limited warranty document provided with your printer for details of the warranty implications.
Printhead part number
The HP 841 printhead has the part number C1Q19A.
Replace printheads
Printheads rarely need to be replaced, but the front panel will tell you when a printhead is failing or has
reached the end of its life.
Alternatively, a test print may indicate a printhead problem before the printer detects it.
ENWW
Print bar
55