Kyocera TASKalfa 3212i 3212i/4012i Operation Guide - Page 502

Troubleshooting > Troubleshooting Symptom Checkpoints Corrective Actions Reference Page Cannot send via the e-mail. Is the E-mail send size limit set in the SMTP server registered on the machine? Check the limit value is entered to "E-mail Size Limit" of [E-mail] setting in Command Center RX and change the value as necessary. page 2-64 The machine is emitting Check the room temperature to see Depending on the printing ― steam in the area around if it is low, or if damp paper was environment and the paper's the paper ejection slot. used. condition, the heat generated during printing will cause the moisture in the paper to evaporate, and the steam emitted may look like smoke. This is not a problem, and you can continue printing. If the steam concerns you, raise the room temperature, or replace the paper with a newer, dryer paper. Cannot create Searchable PDF file. Is the proper language selected? Can the texts on the original not be recognized as texts, or is the PDF creation time taken? Check the language to extract. page 6-69 Check the following: • The original orientation is correct. • When setting the originals with the mixed orientation at once, [On] is selected for [Auto Image Rotation]. page 6-69 Cannot search a text that you want to search on the PDF file. Have you set [OCR Text Recognition] in [File Format]? Are the texts of the scanned original fainted or too light? Set [OCR Text Recognition] in [File Format]. Set [Density] to darker level. page 6-69 page 6-29 Is the background of the scanned original too dark and the texts are difficult to recognize? Set [Background Density Adj.] to [On] or [Manual] and manually adjust the density lighter. Otherwise, set [Density] to darker level. page 6-29 page 6-32 Is the text or image on the back of the original visible on the front? Set [Prevent Bleed-through] to [On]. page 6-32 Cannot find the machine with WSD. Did you search by specifying the machine's IP address or host name? For security reasons, [HTTP] ― protocol is set to [Off], and therefore you cannot search by IP address or host name. The machine makes a ― clicking sound before starting to print or after printing. The machine is adjusting itself. It is ― not a machine failure. *1 You can also enter a full computer name as the host name (for example, pc001.abcdnet.com). *2 You can also enter login user names in the following formats: Domain_name/user_name (for example, abcdnet/james.smith) User_name@domain_name (for example, james.smith@abcdnet) 10-19