Netgear XCM8806 Chassis User Manual - Page 847

NETGEAR 8800 User Manual Tarball Name: TechPubsLab_C_09271428.tgz ./primary.cfg You can also use this command in conjunction with the show tech command. Prior to uploading debug information files, the switch prompts you with the following message to run the show tech command with the logto file option: Do you want to run show tech logto file first? (y/n) Enter y to run the show tech command before uploading debug information. If you enter y, the show_tech.log.tgz file is included during the upload. Enter n to upload debug information without running the show tech command. After you upload the debug information, you should see a compressed TAR file on the TFTP server, which contains the debug information. The TAR file naming convention is __.tgz - Current Time = mmddhhmm ( month(01-12), date(01-31), hour(0-24), minute(00-59) ). Managing Debug Files Using a series of commands, you can manage the files stored on the internal or external memory card. For the purposes of this section, it is assumed that you have configured the switch to send core dump information under the guidance of NETGEAR Technical Support. Managing the debug files might include any of the following tasks: renaming or copying a core dump file, displaying a comprehensive list of files including core dump files, transferring core dump files, and deleting a core dump file. The following sections provide a brief overview of the available commands and describe the following topics: • Displaying Files on page 848 • Moving or Renaming Files on page 848 • Copying Files on page 849 • Transferring Files on page 849 • Deleting Files on page 851 For information about managing the configuration or policy files stored on your system, see Chapter 4, Managing the XCM8800 Software. Note: Filenames are case-sensitive. For information on filename restrictions, see the specific command in the NETGEAR 8800 Chassis Switch CLI Manual. Appendix C. Troubleshooting | 847