Panasonic VB42050 VB42050 User Guide - Page 38
Hunting Priority for VAUs
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System Features Hunting Priority for VAUs Hunting Priority for VAUs (CPC-S and CPC-M) Description This feature allows hunting priority to be assigned to calls that overflow from the hunt group to the VAU. If the caller hears the VAU message and then decides to dial back into the hunt group, he or she is placed before other calls that have just entered the hunt group queue. For an illustration of the flow of calls, see Figure 1-1. Figure 1-1. VAU hunting priority CO Direct Trunk Call to the Hunt Group Pilot Number Hunt Group Queue Hunt Group Calls that transfer back into the hunt group are placed at the top of the queue. VAU Related Programming • FF3 (Extension): VAU Port Assignment Revised April 2000 DBS 824-3.0/3.2-700 1-21
System Features
Hunting Priority for VAUs
Revised April 2000
DBS 824-3.0/3.2-700
1-21
Hunting Priority for VA
Us
(CPC-S and CPC-M)
Description
This feature allows hunting priority to be assigned to calls that overflow from
the hunt group to the VAU. If the caller hears the VAU message and then
decides to dial back into the hunt group, he or she is placed before other calls
that have just entered the hunt group queue. For an illustration of the flow of
calls, see Figure 1-1.
Figure 1-1. VAU hunting priority
Related Programming
•
FF3 (Extension): VAU Port Assignment
CO
Direct
Trunk Call
to the Hunt Group
Pilot Number
Hunt Group
VAU
Hunt
Group
Queue
Calls that transfer
back into the hunt group
are placed at the top
of the queue.