Sony Ericsson Xperia XA User Guide - Page 132

Running Diagnostic Tests on Your Device, Restarting and resetting your device

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To Enable Automatic Restore when you Reinstall an Application 1 From your Home screen, tap . 2 Find and tap Settings > Backup & reset. 3 Under Google™ Backup & restore, drag the slider beside Automatic restore to the right. Running Diagnostic Tests on Your Device The Xperia™ Diagnostics application can test a specific function or run a full diagnostic test to check if your Xperia™ device is working properly. Xperia™ Diagnostics can: • Assess potential hardware or software issues on your Xperia™ device. • Analyze how well applications perform on your device. • Log the number of dropped calls during the previous 10 days. • Identify installed software and provide useful details about your device. The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If the Diagnostics option is not available under Settings > About phone, you can download a light version using the Play Store™ application. To Run a Specific Diagnostic Test 1 From your Home screen, tap . 2 Find and tap Settings > About phone > Diagnostics > Test . 3 Select a test from the list. 4 Follow the instructions and tap Yes or No to confirm if a feature works. To Run all Diagnostic Tests 1 From your Home screen, tap . 2 Find and tap Settings > About phone > Diagnostics > Test > Run all. 3 Follow the instructions and tap Yes or No to confirm if a feature works. To View Details about Your Device 1 From your Home screen, tap . 2 Find and tap Settings > About phone > Diagnostics > Facts. Restarting and resetting your device You can force your device to restart or shut down in situations where it stops responding or won't restart normally. No settings or personal data get deleted. You can also reset your device to its original factory settings. This action is sometimes necessary if your device stops functioning properly, but note that if you want to keep any important data, you have to first back up this data to a memory card or other noninternal memory. For more information, see Backing up and restoring content on page 129. If your device fails to power on or you want to reset your device's software, you can use Xperia™ Companion to repair your device. For more information on using Xperia™ Companion, see Computer Tools on page 126. Your device may fail to restart if the battery level is low. Connect your device to a charger and try restarting again. If you are sharing a device with multiple users, you may need to log in as the owner, that is, the primary user, to reset your device to its original factory settings. To Restart Your Device 1 Press and hold down the power key . 2 In the menu that opens, tap Restart. The device restarts automatically. 132 This is an Internet version of this publication. © Print only for private use.

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To Enable Automatic Restore when you Reinstall an Application
1
From your Home screen, tap
.
2
Find and tap
Settings
>
Backup & reset
.
3
Under
Google™ Backup & restore
, drag the slider beside
Automatic restore
to
the right.
Running Diagnostic Tests on Your Device
The Xperia™ Diagnostics application can test a specific function or run a full diagnostic
test to check if your Xperia™ device is working properly.
Xperia™ Diagnostics can:
•
Assess potential hardware or software issues on your Xperia™ device.
•
Analyze how well applications perform on your device.
•
Log the number of dropped calls during the previous 10 days.
•
Identify installed software and provide useful details about your device.
The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If
the Diagnostics option is not available under
Settings
>
About phone
, you can download a
light version using the Play Store™ application.
To Run a Specific Diagnostic Test
1
From your Home screen, tap
.
2
Find and tap
Settings
>
About phone
>
Diagnostics
>
Test
.
3
Select a test from the list.
4
Follow the instructions and tap
Yes
or
No
to confirm if a feature works.
To Run all Diagnostic Tests
1
From your Home screen, tap
.
2
Find and tap
Settings
>
About phone
>
Diagnostics
>
Test
>
Run all
.
3
Follow the instructions and tap
Yes
or
No
to confirm if a feature works.
To View Details about Your Device
1
From your Home screen, tap
.
2
Find and tap
Settings
>
About phone
>
Diagnostics
>
Facts
.
Restarting and resetting your device
You can force your device to restart or shut down in situations where it stops responding
or won't restart normally. No settings or personal data get deleted.
You can also reset your device to its original factory settings. This action is sometimes
necessary if your device stops functioning properly, but note that if you want to keep any
important data, you have to first back up this data to a memory card or other non-
internal memory. For more information, see
Backing up and restoring content
on
page 129.
If your device fails to power on or you want to reset your device’s software, you can use
Xperia™ Companion to repair your device. For more information on using Xperia™
Companion, see
Computer Tools
on page 126.
Your device may fail to restart if the battery level is low. Connect your device to a charger and
try restarting again.
If you are sharing a device with multiple users, you may need to log in as the owner, that is, the
primary user, to reset your device to its original factory settings.
To Restart Your Device
1
Press and hold down the power key
.
2
In the menu that opens, tap
Restart
. The device restarts automatically.
132
This is an Internet version of this publication. © Print only for private use.