Toshiba Qosmio G30 PQG32C-AV605E Users Manual Canada; English - Page 220

Troubleshooting Keyboard Keyboard problems can be caused by the setup and configuration of the computer - please refer to Chapter 5, The Keyboard for further information. Problem Some letter keys produce numbers Output to screen is garbled Procedure Check that the numeric keypad overlay is not activated - press the Fn + F11 hot key and try typing again. Please refer to your software's documentation to ensure that its is not remapping the keyboard in any way (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact your reseller, dealer or service provider. Internal LCD display panel Apparent LCD display problems may be related to the computer's setup and configuration - please refer to Chapter 7, HW Setup for further information. Problem Procedure No display Press the Fn + F5 hot keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the These marks may have come from contact with LCD screen. the keyboard, Touch Pad while the display has been closed. You should try to remove the marks by gently wiping the LCD display with a clean dry cloth or, if this fails, with a good quality LCD screen cleaner. In this latter instance you should always follow the instructions with the screen cleaner and always ensure you let the LCD screen dry properly before closing it. Problems above remain unresolved or other problems occur You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems. Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. 10-8 User's Manual