Toshiba Qosmio G30 PQG32C-AV605E Users Manual Canada; English - Page 223
HD DVD-ROM drive
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Troubleshooting HD DVD-ROM drive For further information, please refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a Make sure the drive's disc tray is securely closed CD/DVD/HD DVD in the - press it gently into the computer until it clicks drive into place. Open the drive's disc tray and ensure the CD, DVD, or HD DVD is properly seated - it should lie flat with the label facing upwards. A foreign object in the drive's disc slot could block laser light from reading the CD, DVD, or HD DVD - remove any foreign objects or obstructions that may be present. Check whether the CD, DVD, or HD DVD is dirty - if it is, wipe it with a clean cloth lightly dipped in water or a neutral cleaner. Please refer to the Media care section in Chapter 4 for further details on cleaning the media. Some CD/DVD/HD The computer's software or hardware DVDs run correctly, but configuration may be causing a problem - ensure others do not that these configurations match the requirements of the CD/DVD/HD DVD media (refer to the CD's, DVD's, or HD DVD's documentation if available). Check the type of CD, DVD, or HD DVD media that you are using - the drive supports the following: HD DVD-ROM: HD DVD-ROM (Single-sided Single-Layer), HD DVD-ROM (Single-sided DualLayer), HD DVD-Video, HD DVD (Twin format disc) DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD™ (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), Addressing Method 2 Recordable DVD: DVD-R/-R (Dual Layer), DVD+R/+R (Double Layer), DVD-RW, DVD+RW, DVD-RAM User's Manual 10-11