Xerox 6250N Service Manual - Page 157

Replace [Y] [M] [C] [K] Toner Cartridge The CRUM reader detected a CRUM ID error or Non-Xerox toner cartridge installed in the printer. Code 90: Cyan CRUM I.D. Error Code 91: Magenta CRUM I.D. Error Code 92: Yellow CRUM I.D. Error Code 93: Black CRUM I.D. Error Code 96: Non-Xerox Cyan toner detected Code 97: Non-Xerox Magenta toner detected Code 98: Non-Xerox Yellow toner detected Code 99: Non-Xerox Black toner detected Note An empty cartridge, Non-Xerox Toner Use, or a fatal error within the cartridge or printer can cause this error condition. Check for an error code in the help text prior to troubleshooting. If a code is not present in the help text, go to the troubleshooting procedure for "Replace [Y] [M] [C] [K]Toner Cartridge or [Y] [M] [C] [K] Toner Is Low" on page 3-45. The "Non-Xerox Toner Detected" errors (Codes 96 ~ 99) are triggered when the customer gets the "[Y] [M] [C] [K] Toner Cartridge is Not a Genuine Xerox Product" warning message and chooses not to use it by selecting "Do Not Use" on the front panel. Troubleshooting Reference Table Applicable Parts Genuine Xerox toner cartridge (consumable) PL 10.1.7~10 Wiring and Plug/Jack Map References "Developer Section 1" on page 10-19 Troubleshooting Procedure Table Step 1 2 3 Actions and Questions Remove top cover and ensure that cartridge is locked in position. Does the error clear after locking the cartridge? Does the error recur after the pertinent toner cartridge has been replaced with genuine Xerox toner. Check the connection of the CRUM Reader Board to the CRUM Harness connector J341. Is the harness properly connected? Yes Complete Go to Step 3. Go to Step 4. No Go to Step 2. Complete Reconnect the harness to the CRUM reader board 3-76 Phaser 6250 Color Laser Printer Service Manual