Xerox 6250N Service Manual - Page 87

Service Diagnostics The Phaser 6250 Color Laser Printer has built-in diagnostics to aid in troubleshooting problems with the printer. The Service Diagnostics Menu provides a means to test sensors, motors, switches, clutches, fans and solenoids. Diagnostics also contain built-in test prints, cleaning procedures, printer status and some NVRAM access. Service diagnostics are executed through the front panel by a certified service technician only. Service Diagnostics can be entered one of two ways: Entering without rebooting the printer: 1. From the printer's main menu, scroll to the Troubleshooting Menu, press OK and then scroll to the Service Tools Menu and press OK. 2. Hold down the Up Arrow button and press the Down Arrow button, this will display the Hidden Service Menu. Scroll to Run Service Diagnostics and press OK. Entering by rebooting the printer: 1. Turn the printer power OFF. 2. Hold down the Back and Information buttons simultaneously and turn the printer back ON. 3. Continue to hold the buttons until the following mesage is displayed on the front panel: Service Diagnostics V#.##, Initializing..., and then release the buttons. 4. The front panel displays the Service Diagnostics Menu. You can print a Service Diagnostics Menu Map by highlighting Print Service Menu Map, and press OK. The printer will run through POST and return to Ready. You will need to re-enter service diagnostics. 3-6 Phaser 6250 Color Laser Printer Service Manual