Section |
Page |
Cover Page |
1 |
Frontis |
5 |
Symbols Marked on the Product |
6 |
Power Safety Precautions |
7 |
Electrostatic Discharge (ESD) Precautions |
8 |
Service Safety Summary |
9 |
Regulatory Specifications |
11 |
Contents |
14 |
General Information |
24 |
Printer Introduction and Overview |
25 |
Printer Configurations |
25 |
Printer Memory and RAM Capabilities |
27 |
Parts of the Printer |
28 |
Exterior |
28 |
Phaser 6250 Front Panel Configuration |
29 |
Rear View |
30 |
Image Processor Board |
31 |
Routine Maintenance Items |
32 |
Consumables |
32 |
Consumable Life Counter Behavior |
33 |
Printer Specifications |
34 |
Physical Dimensions and Clearances |
34 |
Functional Specifications |
35 |
Electrical Specifications |
36 |
Environmental Specifications |
36 |
Media and Tray Specifications |
37 |
Theory of Operation |
40 |
Overview of the Phaser 6250 Color Laser Printer Theory of Operation |
41 |
Summary of the Printing Process |
41 |
Print Modes |
44 |
Printer Controls |
44 |
Paper Size Control |
44 |
Selective Control; Paper Pick |
45 |
Laser Light Intensity Control |
45 |
Process Control |
45 |
LED Light Density CTD (ADC) Control of Sensor |
47 |
Color Registration Control |
48 |
Transfer Roller Assembly Control |
50 |
Toner Control |
51 |
Fuser Control |
52 |
Paper Path of the Printer |
53 |
Paper Path Route |
54 |
Major Assemblies and Functions |
55 |
Frame and Drive Assemblies |
55 |
Main Drive Assembly - Transmission Route |
56 |
Gear Layout - Print Engine and Tray 1 |
57 |
Paper Tray 2 |
58 |
Paper Feed - Tray 2 |
59 |
HCF Drive and Gears - Transmission Route |
64 |
500-Sheet Feeder Drive and Gears - Transmission Route |
65 |
Retard Housing Assembly |
66 |
Chute Assembly In |
67 |
Chute Assembly Out |
68 |
Chute Assembly Exit |
69 |
Duplex Motor Drive and Gear - Transmission Route |
70 |
Chute Assembly Registration (REGI) |
71 |
Transfer Roller and Fuser Assembly |
72 |
Fuser Drive Assembly - Transmission Route |
73 |
Xerographics |
74 |
Imaging Unit Charge Voltage Contacts |
75 |
Toner Cartridge Assembly |
77 |
Toner Cartridge Assembly - cont’d |
78 |
Toner Motor Drive Assembly - Transmission Route |
79 |
Developer Assembly Transmission Route |
79 |
Error Messages and Codes |
82 |
Introduction |
83 |
Servicing Instructions |
84 |
Using the Troubleshooting Procedures |
85 |
General Notes on Troubleshooting |
85 |
Voltage Measurements |
86 |
Service Diagnostics |
87 |
Service Diagnostic Front Panel Button Descriptions |
88 |
Diagnostic Menu Map |
89 |
Service Diagnostic Tests |
90 |
Jam History Error Codes Table |
97 |
Error Messages and Codes Summary Table |
98 |
Jam Errors |
100 |
Jam at Fuser: Jam F |
100 |
Jam at Duplex: Jam D |
102 |
Jam at Registration Roller: Jam RR |
104 |
Misfeed at Tray 1 (MPT): Jam T1 |
106 |
Misfeed at Tray 2: Jam T2 |
109 |
Misfeed at Tray 3: Jam T3 |
112 |
Misfeed at Tray 4: Jam T4 |
115 |
Door and Cover Errors |
117 |
Close Front Door |
117 |
Consumable Errors |
118 |
Install or Reseat Imaging Unit |
118 |
Replace Imaging Unit or Imaging Unit is Near End of Life |
119 |
Install or Reseat Transfer Roller |
120 |
Replace Transfer Roller or Transfer Roller is at End of Life |
121 |
Install or Reseat Fuser |
122 |
Replace Fuser or Fuser is Near End of Life |
123 |
Install or Lock [Y] [M] [C] [K] Toner Cartridge |
124 |
Replace [Y] [M] [C] [K]Toner Cartridge or [Y] [M] [C] [K] Toner Is Low |
126 |
Dusty Density Sensor |
128 |
Output Tray is Full, Unload Paper |
129 |
Remove Ribbon from [Y] [M] [C] [K] Toner Cartridge |
130 |
Tray and Media Errors |
131 |
Insert Tray [2] or Tray [2] Missing |
131 |
Insert Tray [3] [4] or Tray [3] [4] Missing |
133 |
Tray 2 Paper is Low |
135 |
Tray [3] [4] Paper is Low |
136 |
Out of Paper; Load Tray 1 (MPT) with [size] [type] |
137 |
Out of Paper; Load Tray [2] [3] [4] with [size] [type] |
138 |
Wrong Paper Size; Load Tray 2 with [size] [type] |
139 |
Wrong Paper Size; Load Tray [3] [4] with [size] [type] |
141 |
Wrong Paper Type; Load Tray [1 (MPT)] [2] [3] [4] with [size] [type] |
143 |
Fatal Errors |
144 |
Laser Failure |
144 |
Density Sensor Failure |
145 |
Fuser Failure |
146 |
Fuser Failure (cont’d) |
147 |
Fuser Failure (cont’d) |
148 |
Fuser Fan Failure |
149 |
Rear Fan Failure |
150 |
Generic Fan Failure |
151 |
Engine Firmware Failure |
152 |
Imaging Unit Firmware Failure |
153 |
Fuser Firmware Failure |
154 |
Controller to Engine Communications Failure |
155 |
Engine NVRAM Error |
156 |
Replace [Y] [M] [C] [K] Toner Cartridge |
157 |
[Y] [M] [C] [K] Toner Cartridge Failure |
158 |
Non-Phaser 6250 Fuser |
159 |
Non-Phaser 6250 Imaging Unit |
160 |
Environmental Sensor Failure |
161 |
General Troubleshooting |
162 |
Introduction |
163 |
Printer Status Page |
163 |
Power-Up Modes |
163 |
System Start-Up and POST |
164 |
System Boot Sequence |
164 |
Power On Self Test (POST) |
165 |
POST Faults |
167 |
LED Blink Patterns |
167 |
POST Diagnostic Test Descriptions |
168 |
Front Panel Troubleshooting |
169 |
No Front Panel Display after Power is Turned ON |
169 |
Front Panel LED is on, Front Panel Display is Blank |
169 |
Front Panel Continually Displays “Warming Up...” |
169 |
Front Panel Continually Displays \ |
169 |
Fault Isolation |
170 |
Inoperable Printer Troubleshooting |
170 |
Engine Power-Up Sequence |
170 |
Printer Does Not Come to a \ |
170 |
Paper Size Switch Assembly |
171 |
Power Supply |
171 |
AC Power Supply Troubleshooting |
172 |
DC Power Supply Troubleshooting |
173 |
Media Jams and the Paper Path |
175 |
Operating System and Application Problems |
178 |
Macintosh printing problems |
178 |
Windows printing problems |
180 |
Network Problems |
180 |
Print-Quality Troubleshooting |
182 |
Print-Quality Problems Overview |
183 |
Defects Associated with Specific Printer Components |
184 |
Front Panel Test Prints |
185 |
Test Print 1: CMYK Sample Page |
185 |
Test Print 2: RGB Test Print |
186 |
Service Test Prints |
187 |
Test Print 3: Test Pattern Sample |
187 |
600 x 600 Service Test Print |
189 |
Print Engine Test Print |
190 |
Print-Quality Troubleshooting |
191 |
Light Prints |
191 |
Light Print in Only One Color |
192 |
Blank Prints |
194 |
Black Prints with White Margin Border |
195 |
Solid Dark or Dirty Prints, No Border |
196 |
Missing Band, Voids Or Streaks In a Single Color or All Colors Parallel to the Leading Edge |
197 |
Missing Band, Voids or Streaks in a Single Color or All Colors in Direction of Paper Travel |
199 |
Repeating and/or Random Spots |
200 |
Background Contamination |
201 |
Residual Image, Ghosting or Hot Offset |
203 |
Incomplete Fusing or Cold Offset |
204 |
Mis-Registration, Color Layer not Correctly Registered in the Process Direction |
205 |
Dirty Vertical Streaks on the Edges of the Page |
206 |
Adjustments and Calibrations |
208 |
Calibrations |
209 |
Color Calibration |
209 |
Margin Calibration |
209 |
Adjustments |
210 |
Horizontal and Vertical Color Registration |
210 |
Resetting NVRAM |
211 |
PostScript NVRAM Resets |
211 |
Service Diagnostics PostScript NVRAM Resets |
215 |
Cleaning and Maintenance |
216 |
Service Preventive Maintenance Procedure |
217 |
Cleaning |
217 |
Service Parts Disassembly |
220 |
Overview |
221 |
Standard Orientation of the Printer |
221 |
General Notes on Disassembly |
222 |
Preparation |
222 |
Notations in the Disassembly Text |
222 |
Removing Routine Maintenance Items and Consumables |
223 |
Transfer Roller Removal |
223 |
Imaging Unit Removal |
223 |
Fuser Removal |
223 |
Toner Cartridge Removal |
224 |
Print Engine Disassembly |
225 |
Covers |
225 |
Front Cover (PL 1.1.2) |
225 |
Front Panel (PL 1.1.1) |
226 |
Fuser Fan (PL 1.1.7) |
227 |
Top Main Cover (PL1.1.9) |
228 |
Image Unit Top Cover (Door C) (PL1.1.10) |
229 |
Right and Left Side Covers (PL1.1.24), (PL1.1.30) |
230 |
Rear Cover (PL 1.1.20) |
231 |
Left and Right Links (PL 1.1.23) |
232 |
Tray 1 (MPT) (PL1.1.99) |
233 |
Front Right Cover (PL 1.1.25) |
234 |
Front Left Cover Assembly (PL1.1.29) |
235 |
Paper Feed |
237 |
Paper Feed Roller (PL 2.1.2) (Routine Maintenance Item) |
237 |
Turn Chute Assembly (PL3.1.2) |
238 |
Printer Chassis/Feeder Assembly |
239 |
Paper Pick Assembly (PL3.3.1) |
241 |
Right and Left Housing (PL 3.2) |
242 |
Temperature/Humidity Harness (PL3.2.1) and Sensor (PL3.2.2) |
243 |
High-Capacity Feeder Harness (PL3.2.3) |
244 |
Paper Size Switch Assembly (PL3.2.4) |
245 |
Low Paper Lever (PL3.2.7), Indicator (PL3.2.8) and Indicator Guide (PL3.2.10) |
246 |
Paper Pick Rollers (PL3.3.3) |
248 |
No Paper Actuator (PL3.3.5), No/Low Paper Sensor (PL3.3.4) |
249 |
Link Actuator (PL3.3.6) |
251 |
Feed Solenoid (PL3.3.17) |
252 |
Turn Clutch Assembly (PL3.3.18) |
253 |
Roll Turn Assembly (PL3.3.20) |
254 |
Paper Feed Roller (Routine Maintenance Item) |
255 |
Retard Roller Housing Assembly (PL4.1.1) |
256 |
Turn Roll (PL 4.1.2), Turn Clutch (PL 4.1.9), and Friction Clutch Assembly (PL 4.1.4) |
257 |
Retard Roller Assembly (PL4.1.5) |
258 |
Chute Assembly In |
260 |
Chute Assembly In (PL 5.1.1) |
260 |
CTD (ADC) Sensor (PL 5.1.11) |
261 |
Toner Full Sensor (PL 5.1.13) |
262 |
Fuser Drive Assembly (PL 5.1.18) |
263 |
Right Latch (Door A) (PL 5.1.21) |
264 |
Left Latch (PL 5.1.30) |
265 |
Chute Assembly Out |
266 |
Chute Assembly Out (PL6.1.1) |
266 |
Output Tray Full Actuator (PL 6.1.5) and Full Stack Sensor (PL 6.1.4) |
269 |
Duplex Actuator (PL 6.1.13) and Duplex Sensor (PL 6.1.4) |
270 |
Tray 1 Actuator (PL 6.1.37) and Tray 1 Sensor (PL 6.1.4) |
272 |
Static Eliminator Assembly (PL 6.1.9) |
274 |
Duplex Roller (PL 6.1.12) |
275 |
Latch Plate (PL 6.1.17), Latch Out (PL 6.1.18), Latch Holder (PL 6.1.19), and Latch Spring Out (PL 6.1.20) |
276 |
Tray 1 Paper Pick Assembly (PL 6.1.27) (Roll Feed) |
277 |
Tray 1 Feed Solenoid (PL 6.1.40) |
278 |
Tray 1 Shaft (PL 6.1.28) |
279 |
Tray 1 Bottom Plate (PL 6.1.42) |
280 |
Chute Assembly Exit |
281 |
Chute Assembly Exit (PL 7.1.1) |
281 |
Exit Roller (PL 7.1.4) |
282 |
Mid Roller (PL 7.1.5) |
283 |
Duplex Motor Assembly (PL 7.1.8) |
284 |
Exit Actuator (Fuser) (PL 8.1.7) |
285 |
Strap (PL 8.1.13) |
286 |
Xerographics |
287 |
Laser Unit (PL 9.1.1) |
287 |
Housing Assembly Bias (PL 9.1.4) |
288 |
Chute Assembly Registration (PL 9.1.6) and Housing Assembly Electric (PL 9.1.11) |
290 |
Registration Sensor Actuator (PL 9.1.9) and Registration Sensor (PL 9.1.8) |
292 |
OHP Sensor and Harness (Kit) (PL 9.1.12) |
294 |
Toner Cartridge Holder Assemblies |
296 |
Toner Cartridge Holder Unit Assembly (PL 10.1) |
296 |
Toner Cartridge Holder Assembly |
299 |
Toner Present Switch Bracket and Actuator (PL 10.1.6 and 10.1.22) |
301 |
Toner Low Sensor (PL 10.1.5) |
303 |
CRUM Reader Box Assembly (PL 10.1.21) |
304 |
EEPROM Board (PL 10.1.14) |
305 |
Sub-High Voltage Power Supply Board (PL 10.1.15) |
306 |
Frame and Drive Assemblies |
307 |
Left Lever Plate (PL 11.1.1), Lever Bracket (PL 11.1.2), Lever Link (PL 11.1.3), Lever Drum (PL 11.1.4), and Lever Spring (PL 11.1.5) |
307 |
Lever Plate Right (PL 11.1.7), Lever Bracket (PL 11.1.2), Lever Link (PL 11.1.6), Lever Drum (PL 11.1.4), and Lever Spring (PL 11.1.5) |
310 |
Main Drive Assembly (PL 11.1.14) |
313 |
Developer Drive Assembly (PL 11.1.13) |
314 |
Actuator, I/L (PL 11.1.8) and Spring, I/L (PL 11.1.9) |
315 |
Earth Ground Circuit Board (PL 11.1.16) |
316 |
Electrical |
317 |
AC Switch Harness Assembly (PL 12.1.11) |
317 |
Low-Voltage Power Supply (PL 12.1.10) |
318 |
Motor Driver Board (PL 12.1.12) |
320 |
Rear Fan (PL 12.1.2) |
321 |
Card Cage |
322 |
Housing Assembly Contact (PL 12.1.14) |
325 |
Engine Control Circuit Board (PL12.1.1) |
326 |
Image Processor Board (PL12.1.4) |
329 |
Optional High Capacity Feeder Disassembly |
330 |
Cover Front (PL14.2.4) |
330 |
Cover, Right (PL14.2.1) and Cover, Left (PL14.2.3) |
331 |
Turn Chute Assembly (PL14.3.7) |
332 |
Tray 3 Harness Assembly (PL14.5.3), Tray 4 Harness Assembly (PL14.5.4), and HCF Plug Harness Assembly (PL14.5.2) |
333 |
Circuit Board, HCF (PL14.5.1) |
335 |
Drive Feeder Assembly (PL14.5.5) |
336 |
Indicator Assembly (PL14.5.9) |
337 |
Right Tray Guide (PL14.3.5)and Low Paper Lever (PL 14.5.8) |
338 |
Left Tray Guide (PL14.3.3) |
341 |
Link Actuator (PL 14.4.6) |
343 |
HCF Paper Pick Assembly (PL14.4.1) |
344 |
Idler Gear (PL14.5.6) |
345 |
No Paper, Low Paper Sensor (PL14.5.7) |
346 |
Paper Size Switch Assembly (PL14.3.6) |
347 |
Casters, Locking (PL 14.2.5)/Non-Locking (PL 14.2.6) |
348 |
Optional 500-sheet Feeder Disassembly |
349 |
Cover Front (PL15.2.4) |
349 |
Cover, Right (PL15.2.2) and Cover, Left (PL15.2.1) |
350 |
Turn Chute Assembly (PL15.3.9) |
351 |
Tray 3 Harness Assembly (PL15.5.3) and STF Plug Harness Assembly (PL15.5.2) |
352 |
Circuit Board, STF (PL15.5.1) |
354 |
Drive Feeder Assembly (PL15.5.5) |
355 |
Indicator Assembly (PL15.5.8) |
356 |
Right Tray Guide (PL15.3.5)and Low Paper Lever (PL 15.5.7) |
357 |
Left Tray Guide (PL15.3.3) |
360 |
Link Actuator (PL 15.4.6) |
362 |
STF Paper Pick Assembly (PL15.4.1) |
363 |
No Paper, Low Paper Sensor (PL15.5.6) |
364 |
Paper Size Switch Assembly (PL15.3.6) |
365 |
Parts List |
366 |
Serial Number Format |
367 |
Using the Parts List |
368 |
Print Engine Parts |
369 |
PL 1.1 Covers |
369 |
PL 2.1 Universal Paper Tray |
372 |
PL 3.1 Paper Feed I |
373 |
PL 3.2 Paper Feed II |
375 |
PL 3.3 Paper Feed III |
377 |
PL 4.1 Housing Assembly Retard |
379 |
PL 5.1 Chute Assembly In |
381 |
PL 6.1 Chute Assembly Out |
383 |
PL 7.1 Chute Assembly Exit |
387 |
PL 8.1 Transfer Roller & Fuser Assembly (RMIs) |
389 |
PL 9.1 Xerographics |
391 |
PL 10.1 Holder Toner Cartridge Assembly |
393 |
PL 11.1 Frame and Drive Assemblies |
395 |
PL 12.1 Electrical |
397 |
PL 13.1 Harness Assemblies |
399 |
Optional High-Capacity Feeder |
401 |
PL 14.1 Paper Trays 3 & 4 |
401 |
PL 14.2 High-Capacity Feeder Covers |
402 |
PL 14.3 High-Capacity Feeder Guides and Turn Chute Assembly |
403 |
PL 14.4 Paper Pick Assembly Trays 3 & 4 |
405 |
PL 14.5 High-Capacity Feeder Harness, Board and Motor |
407 |
Optional 500-sheet Feeder |
409 |
PL 15.1 Paper Tray 3 |
409 |
PL 15.2 500-sheet Feeder Covers |
410 |
PL 15.3 500-sheet Feeder Guides and Turn Chute Assembly |
411 |
PL 15.4 Paper Pick Assembly Tray 3 |
413 |
PL 15.5 500-sheet Feeder Harness, Board and Motor |
415 |
Xerox Supplies and Accessories |
416 |
Wiring Diagrams |
422 |
Plug/Jack Locator Maps |
423 |
Map 1 |
427 |
Map 2 |
428 |
Map 3 |
429 |
Map 4 |
430 |
High-Capacity Feeder Plug/Jack Locator Table |
431 |
Map 5 |
432 |
500-sheet Feeder Plug/Jack Locator Table |
433 |
Map 6 |
434 |
Print Engine Wiring Diagrams |
435 |
Notations used in Wiring Diagrams |
435 |
Main Wiring Diagram |
436 |
Power Supplies |
437 |
Paper Tray 2 |
438 |
Drive Section |
439 |
Developer Section 1 |
440 |
Developer Section 2 |
441 |
Fuser Assembly |
442 |
Laser Unit |
443 |
Xerographics 1 |
444 |
Xerographics 2 |
445 |
Paper Feed |
446 |
Image Processor Board |
447 |
Printer Options Wiring Diagrams |
448 |
High Capacity Feeder Main Wiring Diagram |
448 |
Drive Section (HCF) |
449 |
Paper Tray 3 |
450 |
Paper Tray 4 |
451 |
500-sheet Feeder Main Wiring Diagram |
452 |
Drive Section (STF) |
453 |
Paper Tray 3 |
454 |
Appendix |
456 |
Printer Status Codes |
457 |