Xerox PE220 User Guide - Page 175
Condition, Suggested solutions, Replacing the Smart Kit ® Print Cartridge
UPC - 095205221152
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9 Troubleshooting Condition Suggested solutions Vertical lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If black vertical streaks appear on the page: The drum inside the print cartridge has probably been scratched. Remove the print cartridge and install a new one. Replacing the Smart Kit ® Print Cartridge on page 8-7. If white vertical streaks appear on the page: The surface of the LSU part inside the machine may be dirty. Clean the LSU (Cleaning the Inside on page 8-3). Contact a service representative. Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If the amount of background shading becomes unacceptable: Change to a lighter weight paper. Paper Specifications on page 10-6. Check the machine's environment: very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the amount of background shading. Remove the old print cartridge and install a new one. Replacing the Smart Kit ® Print Cartridge on page 8-7. Toner smear Clean the inside of the machine. Cleaning the Inside on page 8-3. Check the paper type and quality. Paper Specifications on page 10-6. Parts of the machine may have toner on them. If defects occur, the problem will likely correct itself after running five (5) blank sheets. Remove the print cartridge and install a new one. Replacing the Smart Kit ® Print Cartridge on page 8-7. Vertical repetitive defects AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If marks repeatedly appear on the printed side of the page at even intervals: The print cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning sheet several times to clean the cartridge; Cleaning the Drum on page 8-8. After the printout, if you still have the same problems, remove the print cartridge and install a new one. Replacing the Smart Kit ® Print Cartridge on page 8-7. Parts of the machine may have toner on them. If defects occur, the problem will likely correct itself after running five (5) blank sheets. The fusing assembly may be damaged. Contact a service representative. If you use inferior quality paper; Cleaning the Drum on page 8-8. Xerox PE220 9-17