Xerox PE220 User Guide - Page 179

Scanning Problems, Fax Problems, Phonebook List

Get Xerox PE220 - WorkCentre B/W Laser PDF manuals and user guides
UPC - 095205221152
View all Xerox PE220 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 179 highlights

9 Troubleshooting Scanning Problems Condition Suggested solutions The scanner does not work. Make sure that you place the document to be scanned face down on the document glass, or face up in the Automatic Document Feeder. There may not be enough available memory to hold the document you want to scan. Try the Prescan function to see if that works. Try lowering the scan resolution rate. Check that the USB or parallel cable is connected properly. Make sure that the USB or parallel cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable. If you are using a parallel cable, ensure that it is compliant with IEEE 1284 standards. Check that the scanner is configured correctly. Check scan setting to make certain that the scanner job is being sent to the correct port, for example, LPT1. The unit scans very slowly. Check if the machine is printing received data. If so, scan the document after the received data has been printed. Graphics are scanned more slowly than text. Communication speed slows in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to the ECP printer mode through BIOS setting. It will help to increase the speed. For details about how to set BIOS, refer to your computer User Guide. Fax Problems Condition Suggested solutions The machine is not working, there is no display and the buttons are not working. Turn the power off and unplug the power cord. Plug the power cord in and turn the power on. Ensure that there is power to the electrical outlet. No dial tone sounds. Check that the phone line is connected properly. Check that the phone socket in the wall is working by plugging in another phone. The numbers stored in Make sure that the numbers are stored in memory memory do not dial correctly. Print a Phonebook list, referring to correctly. Phonebook List on page 7-25. The document does not feed into the machine. Make sure that the document is not wrinkled and you are putting it in correctly. Check that the document is the right size, not too thick or thin. Make sure that the ADF (Automatic Document Feeder) cover is firmly closed. Xerox PE220 9-21

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
9
Troubleshooting
Xerox PE220
9-21
Scanning Problems
Fax Problems
Condition
Suggested solutions
The scanner does not
work.
Make sure that you place the document to be scanned
face down on the document glass, or face up in the
Automatic Document Feeder.
There may not be enough available memory to hold the
document you want to scan. Try the Prescan function to
see if that works. Try lowering the scan resolution rate.
Check that the USB or parallel cable is connected
properly.
Make sure that the USB or parallel cable is not defective.
Switch the cable with a known good cable. If necessary,
replace the cable.
If you are using a parallel cable, ensure that it is
compliant with IEEE 1284 standards.
Check that the scanner is configured correctly. Check
scan setting
to make certain that the scanner job is
being sent to the correct port, for example, LPT1.
The unit scans very
slowly.
Check if the machine is printing received data. If so, scan
the document after the received data has been printed.
Graphics are scanned more slowly than text.
Communication speed slows in scan mode because of
the large amount of memory required to analyze and
reproduce the scanned image. Set your computer to the
ECP printer mode through BIOS setting. It will help to
increase the speed. For details about how to set BIOS,
refer to your computer User Guide.
Condition
Suggested solutions
The machine is not
working, there is no
display and the buttons
are not working.
Turn the power off and unplug the power cord.
Plug the
power cord in and turn the power on.
Ensure that there is power to the electrical outlet.
No dial tone sounds.
Check that the phone line is connected properly.
Check that the phone socket in the wall is working by
plugging in another phone.
The numbers stored in
memory do not dial
correctly.
Make sure that the numbers are stored in memory
correctly. Print a Phonebook list, referring to
Phonebook List on page 7-25
.
The document does
not feed into the
machine.
Make sure that the document is not wrinkled and you
are putting it in correctly. Check that the document is the
right size, not too thick or thin.
Make sure that the ADF (Automatic Document Feeder)
cover is firmly closed.