Xerox PE220 User Guide - Page 180
Replacing the Smart Kit ® Print, Cartridge on Cleaning the Scan Unit
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9 Troubleshooting Condition Suggested solutions Faxes are not received Fax mode should be selected. automatically. Make sure that there is paper in the tray. Check to see if the display shows "Memory Full". The machine does not send. Make sure that the document is loaded in the ADF or on the document glass. "TX" should show up on the display. Check the fax machine you are sending to, to see if it can receive your fax. The incoming fax has blank spaces or is of poor-quality. The fax machine sending you the fax may be faulty. A noisy phone line can cause line errors. Check your machine by making a copy. The print cartridge may be empty. Replace the print cartridge, referring to Replacing the Smart Kit ® Print Cartridge on page 8-7. Some of the words on an incoming fax are stretched. The fax machine sending you the fax had a temporary document jam. There are lines on the Check your scanning glass for marks and clean it. See documents you send. Cleaning the Scan Unit on page 8-5. The machine dials a number, but a connection with the other fax machine fails. The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Contact the other machine operator to resolve the problem. Documents are not stored in memory. There may not be enough memory to store the document. If the display shows a "Memory Full" message, delete from memory any documents you no longer need and then try again to store the document. Blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top. You may have chosen the wrong paper settings in the user option setting. For details about paper settings, see Selecting Print Materials on page 3-2. 9-22 Xerox PE220