2012 Ford Explorer MyFord Touch/MyLincoln Touch Supplement 3rd Printing - Page 54

2012 Ford Explorer Manual

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Information features IN THE EVENT OF A CRASH Not all crashes deploy an airbag or activate the fuel pump shut-off (which would activate 911 Assist™); however, if 911 Assist™ is triggered, SYNC௡ will try to contact emergency services. If a connected phone is damaged or loses connection to SYNC௡, SYNC௡ will search for, and try to connect to, any available previously paired phone and try to make the call to 911. Before making the call: • SYNC௡ provides a short window of time (about 10 seconds) to cancel the call. Failure to cancel the call will result in SYNC௡ attempting to dial 911. • SYNC௡ will say the following, or a similar message: "SYNC௡ will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel." If the call is not cancelled and a successful call is made, a prerecorded message will be played for the 911 operator, then the occupant(s) in the vehicle will be able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically. 911 Assist™ may not work if: • Your cell phone or 911 Assist™ hardware was damaged in a crash. • The vehicle's battery or SYNC system has no power. • The phone(s) paired and connected to the system was thrown from the vehicle. • Note: Every phone operates differently. While SYNC௡ 911 Assist™ works with most cell phones, some may have trouble using this feature. WARNING: Always place your phone in a secure location in the vehicle so it doesn't becoming a projectile or get damaged in a collision. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist™ from working properly. 54 See End User License Agreement at the end of this book 2012 HMI-1 Gen 2 (fd1) Supplement, 4th Printing USA (fus)

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IN THE EVENT OF A CRASH
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist™); however, if 911 Assist™ is
triggered, SYNC
°
will try to contact emergency services. If a connected
phone is damaged or loses connection to SYNC
°
, SYNC
°
will search for,
and try to connect to, any available previously paired phone and try to
make the call to 911.
Before making the call:
•
SYNC
°
provides a short window of time (about 10 seconds) to
cancel the call. Failure to cancel the call will result in SYNC
°
attempting to dial 911.
•
SYNC
°
will say the following, or a similar message: “SYNC
°
will
attempt to call 911, to cancel the call, press Cancel on your screen
or press and hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message will be played for the 911 operator, then the occupant(s) in the
vehicle will be able to talk with the operator. Be prepared to provide
your name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist™ may not work if:
•
Your cell phone or 911 Assist™ hardware was damaged in a crash.
•
The vehicle’s battery or SYNC system has no power.
•
The phone(s) paired and connected to the system was thrown
from the vehicle.
•
Note:
Every phone operates differently. While SYNC
°
911 Assist™
works with most cell phones, some may have trouble using this
feature.
WARNING:
Always place your phone in a secure location in the
vehicle so it doesn’t becoming a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or
damage the phone which could prevent 911 Assist™ from working
properly.
Information features
54
See
End User License Agreement
at the end of this book
2012 HMI-1 Gen 2
(fd1)
Supplement, 4th Printing
USA
(fus)