Brother International Isodore„ Innov-ís 5000 Users Manual - English - Page 227

Problem, Cause, Solution

Page 227 highlights

TROUBLESHOOTING Problem Cause Solution Page Cannot lower the Presser foot was raised using the "Presser Foot Press the "Presser Foot Lifter" button to lower 3 presser foot with the Lifter" button. the presser foot. presser foot lever Thread tension is incorrect Upper threading is incorrect. Check the steps for threading the machine 25 and rethread the machine. Bobbin is set incorrectly. Reset the bobbin. 22 Using improper needle or thread for the Check the "Fabric/Thread/Needle 36 selected fabric. Combination" chart. Presser foot holder is not attached correctly. Reattach the presser foot holder correctly. 33 Thread tension is set incorrectly. Adjust the thread tension. 43, 154 Character pattern does not turn out Wrong presser foot was used. Attach the correct presser foot. "STITCH SETTING CHART" Pattern adjustment settings were set incorrectly. Revise the pattern adjustment settings. 103 Did not use a stabilizer material on thin fabrics Attach a stabilizer material. 102 or stretch fabrics. Thread tension is set incorrectly. Adjust the thread tension. 43, 154 Embroidery pattern Thread is twisted. Use scissors, etc., to cut the twisted thread - does not sew out and remove it from the race, etc. correctly Fabric was not inserted into the frame correctly If the fabric is not stretched tight in the frame, 140 (fabric was loose, etc.). the pattern may turn out poorly or there may be shrinkage of the pattern. Set the fabric into the frame correctly. Stabilizing material was not attached. Always use stabilizing material, especially 138 with stretch fabrics, lightweight fabrics, fabrics with a coarse weave, or fabrics that often cause pattern shrinkage. See your authorized dealer for the proper stabilizer. There was an object placed near the machine, If the frame bumps something during sewing, 146 and the carriage or embroidery frame hit the the pattern will turn out poorly. Do not place object during sewing. anything in the area where the frame may bump it during sewing. Fabric outside the frame edges interferes with Reinsert the fabric in the embroidery frame so 140 the sewing arm, so the embroidery unit cannot that the excess fabric is away from the sewing move. arm, and rotate the pattern 180 degrees. Fabric is too heavy, so the embroidery unit Place a large thick book or similar object - cannot move freely. under the arm head to lightly lift the heavy side and keep it level. Fabric is hanging off the table. If the fabric is hanging off the table during 146 embroidery, the embroidery unit will not move freely. Place the fabric so that it does not hang off the table or hold the fabric to keep it from dragging. Fabric is snagged or caught on something. Stop the machine and place the fabric so that - it does not get caught or snagged. Embroidery frame was removed during sewing If the presser foot is bumped or the 150 (for example, to reset the bobbin). The presser embroidery unit is moved during sewing, the foot was bumped or moved while removing or pattern will not turn out. Be careful when attaching the embroidery frame, or the embroidery unit was moved. removing or reattaching the embroidery frame during sewing. 8 Appendix Loops appear on the The thread tension is incorrectly set. Adjust the thread tension. 154 surface of the fabric The tension of the upper thread is incorrectly set Use the embroidery needle plate cover. 146 when embroidering for the combination of the fabric, thread and pattern being used. The combination of the bobbin case and bobbin Change the bobbin case or bobbin thread so 146 thread is incorrect. that the correct combination is used. 215

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TROUBLESHOOTING
Appendix
215
8
Cannot lower the
presser foot with the
presser foot lever
Presser foot was raised using the “Presser Foot
Lifter” button.
Press the “Presser Foot Lifter” button to lower
the presser foot.
3
Thread tension is
incorrect
Upper threading is incorrect.
Check the steps for threading the machine
and rethread the machine.
25
Bobbin is set incorrectly.
Reset the bobbin.
22
Using improper needle or thread for the
selected fabric.
Check the “Fabric/Thread/Needle
Combination” chart.
36
Presser foot holder is not attached correctly.
Reattach the presser foot holder correctly.
33
Thread tension is set incorrectly.
Adjust the thread tension.
43, 154
Character pattern
does not turn out
Wrong presser foot was used.
Attach the correct presser foot.
“STITCH SETTING
CHART”
Pattern adjustment settings were set incorrectly.
Revise the pattern adjustment settings.
103
Did not use a stabilizer material on thin fabrics
or stretch fabrics.
Attach a stabilizer material.
102
Thread tension is set incorrectly.
Adjust the thread tension.
43, 154
Embroidery pattern
does not sew out
correctly
Thread is twisted.
Use scissors, etc., to cut the twisted thread
and remove it from the race, etc.
Fabric was not inserted into the frame correctly
(fabric was loose, etc.).
If the fabric is not stretched tight in the frame,
the pattern may turn out poorly or there may
be shrinkage of the pattern. Set the fabric into
the frame correctly.
140
Stabilizing material was not attached.
Always use stabilizing material, especially
with stretch fabrics, lightweight fabrics, fabrics
with a coarse weave, or fabrics that often
cause pattern shrinkage. See your authorized
dealer for the proper stabilizer.
138
There was an object placed near the machine,
and the carriage or embroidery frame hit the
object during sewing.
If the frame bumps something during sewing,
the pattern will turn out poorly. Do not place
anything in the area where the frame may
bump it during sewing.
146
Fabric outside the frame edges interferes with
the sewing arm, so the embroidery unit cannot
move.
Reinsert the fabric in the embroidery frame so
that the excess fabric is away from the sewing
arm, and rotate the pattern 180 degrees.
140
Fabric is too heavy, so the embroidery unit
cannot move freely.
Place a large thick book or similar object
under the arm head to lightly lift the heavy
side and keep it level.
Fabric is hanging off the table.
If the fabric is hanging off the table during
embroidery, the embroidery unit will not move
freely. Place the fabric so that it does not hang
off the table or hold the fabric to keep it from
dragging.
146
Fabric is snagged or caught on something.
Stop the machine and place the fabric so that
it does not get caught or snagged.
Embroidery frame was removed during sewing
(for example, to reset the bobbin). The presser
foot was bumped or moved while removing or
attaching the embroidery frame, or the
embroidery unit was moved.
If the presser foot is bumped or the
embroidery unit is moved during sewing, the
pattern will not turn out. Be careful when
removing or reattaching the embroidery frame
during sewing.
150
Loops appear on the
surface of the fabric
when embroidering
The thread tension is incorrectly set.
Adjust the thread tension.
154
The tension of the upper thread is incorrectly set
for the combination of the fabric, thread and
pattern being used.
Use the embroidery needle plate cover.
146
The combination of the bobbin case and bobbin
thread is incorrect.
Change the bobbin case or bobbin thread so
that the correct combination is used.
146
Problem
Cause
Solution
Page