Cisco 7941G Administration Guide - Page 198

Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-2 Status Messages on the Cisco Unified IP Phone (continued) Message Error update locale Failed Description Possible Explanation and Action One or more localization files could not be found in the TFTPPath directory or were not valid. The locale was not changed. Check that the following files are located within subdirectories in the TFTPPath directory: • Located in subdirectory with same name as network locale: - tones.xml • Located in subdirectory with same name as user locale: - glyphs.xml - dictionary.xml - kate.xml - dictionary.xml The phone attempted an 802.1X transaction but authentication failed. Authentication typically fails because of one of the following: • No shared secret is configured in the phone or authentication server • The shared secret configured in the phone and the authentication server do not match • Phone has not been configured in the authentication server Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 7-8 OL-14620-01