Cisco 7941G Administration Guide - Page 202

Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-2 Status Messages on the Cisco Unified IP Phone (continued) Message TFTP error TFTP server not authorized TFTP timeout Timed Out Version error XmlDefault.cnf.xml, or .cnf.xml corresponding to the phone device name Description Possible Explanation and Action The phone does not recognize Contact the Cisco TAC. an error code provided by the TFTP server. The specified TFTP server could not be found in the phone's CTL. • DHCP server has wrong configuration file for TFTP server. • The CTL file was made and then the TFTP server address changed. In this case, regenerate the CTL file. TFTP server did not respond. • Network is busy-The errors should resolve themselves when the network load reduces. • No network connectivity between the TFTP server and the phone-Verify the network connections. • TFTP server is down-Check configuration of TFTP server. Supplicant attempted 802.1X transaction but timed out to due the absence of an authenticator. Authentication typically times out if 802.1X is not configured on the switch. The name of the phone load Make sure that the phone load file has the file is incorrect. correct name. Name of the configuration file. None. This is an informational message indicating the name of the configuration file for the phone. Network Statistics Screen The Network Statistics screen displays information about the phone and network performance. Table 7-3 describes the information that appears in this screen. To display the Network Statistics screen, follow these steps: 7-12 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 OL-14620-01