Cisco 7941G Administration Guide - Page 208

Voice Quality Metrics

Page 208 highlights

Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-6 Call Statistics Items (continued) Item TxSize TxCnt Avg Jtr Max Jtr RxDisc RxLost Voice Quality Metrics MOS LQK Description Size of voice packets, in milliseconds, in the transmitting voice stream. Number of RTP voice packets transmitted since voice stream was opened. Note This number is not necessarily identical to the number of RTP voice packets transmitted since the call began because the call might have been placed on hold. Estimated average RTP packet jitter (dynamic delay that a packet encounters when going through the network) observed since the receiving voice stream was opened. Maximum jitter observed since the receiving voice stream was opened. Number of RTP packets in the receiving voice stream that have been discarded (bad packets, too late, and so on). Note The phone will discard payload type 19 comfort noise packets that are generated by Cisco Gateways, which will increment this counter. Missing RTP packets (lost in transit). Score that is an objective estimate of the mean opinion score (MOS) for listening quality (LQK) that rates from 5 (excellent) to 1 (bad). This score is based on audible concealment events due to frame loss in the preceding 8-second interval of the voice stream. For more information, see the "Monitoring the Voice Quality of Calls" section on page 9-21. The MOS LQK score can vary based on the type of codec that the Cisco Unified IP Phone uses. 7-18 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 OL-14620-01

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Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-18
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
OL-14620-01
TxSize
Size of voice packets, in milliseconds, in the
transmitting voice stream.
TxCnt
Number of RTP voice packets transmitted since
voice stream was opened.
Note
This number is not necessarily identical to
the number of RTP voice packets transmitted
since the call began because the call might
have been placed on hold.
Avg Jtr
Estimated average RTP packet jitter (dynamic delay
that a packet encounters when going through the
network) observed since the receiving voice stream
was opened.
Max Jtr
Maximum jitter observed since the receiving voice
stream was opened.
RxDisc
Number of RTP packets in the receiving voice stream
that have been discarded (bad packets, too late, and
so on).
Note
The phone will discard payload type 19
comfort noise packets that are generated by
Cisco Gateways, which will increment this
counter.
RxLost
Missing RTP packets (lost in transit).
Voice Quality Metrics
MOS LQK
Score that is an objective estimate of the mean
opinion score (MOS) for listening quality (LQK)
that rates from 5 (excellent) to 1 (bad). This score is
based on audible concealment events due to frame
loss in the preceding 8-second interval of the voice
stream. For more information, see the
“Monitoring
the Voice Quality of Calls” section on page 9-21
.
The MOS LQK score can vary based on the type of
codec that the Cisco Unified IP Phone uses.
Table 7-6
Call Statistics Items (continued)
Item
Description