Cisco 7941G Administration Guide - Page 206

Call Statistics Screen

Page 206 highlights

Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone To exit the Expansion Module screen, press the Exit softkey. Table 7-5 Expansion Module Statistics Item Link State RX Discarded Bytes RX Length Err RX Checksum Err RX Invalid Message TX Retransmit TX Buffer Full Description Overall expansion module status Number of bytes discarded due to errors Number of packets discarded due to improper length Number of packets discarded due to invalid checksum information Number of packets that have been discarded because a message was invalid or unsupported Number of packets that have been retransmitted to the expansion module Number of packets discarded because the expansion module was not able to accept new messages Call Statistics Screen You can access the Call Statistics screen on the phone to display counters, statistics, and voice-quality metrics in the following ways: • During call-You can view the call information by rapidly pressing the ? button twice. • After the call-You can view the call information captured during the last call by displaying the Call Statistics screen. Note You can also remotely view the call statistics information by using a web browser to access the Streaming Statistics web page. This web page contains additional RTCP statistics that are not available on the phone. For more information about remote monitoring, see Chapter 8, "Monitoring the Cisco Unified IP Phone Remotely." 7-16 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 OL-14620-01

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Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-16
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
OL-14620-01
To exit the Expansion Module screen, press the
Exit
softkey.
Call Statistics Screen
You can access the Call Statistics screen on the phone to display counters,
statistics, and voice-quality metrics in the following ways:
During call—You can view the call information by rapidly pressing the ?
button twice.
After the call—You can view the call information captured during the last call
by displaying the Call Statistics screen.
Note
You can also remotely view the call statistics information by using a web
browser to access the Streaming Statistics web page. This web page
contains additional RTCP statistics that are not available on the phone.
For more information about remote monitoring, see
Chapter 8,
“Monitoring the Cisco Unified IP Phone Remotely.”
Table 7-5
Expansion Module Statistics
Item
Description
Link State
Overall expansion module status
RX Discarded Bytes
Number of bytes discarded due to errors
RX Length Err
Number of packets discarded due to improper length
RX Checksum Err
Number of packets discarded due to invalid
checksum information
RX Invalid Message
Number of packets that have been discarded because
a message was invalid or unsupported
TX Retransmit
Number of packets that have been retransmitted to
the expansion module
TX Buffer Full
Number of packets discarded because the expansion
module was not able to accept new messages