Cisco 7941G Administration Guide - Page 247

Chapter 9 Troubleshooting and Maintenance Resetting or Restoring the Cisco Unified IP Phone Table 9-4 Basic Reset Methods Operation Restart phone Erase softkey Performing Explanation Press the Services, Settings, or Directories button and then press **#**. Resets any user and network configuration changes that you have made, but that the phone has not written to its Flash memory, to previously saved settings, then restarts the phone. From the Settings menu, unlock phone options (see the "Unlocking and Locking Options" section on page 4-3). Then press the Erase softkey. Resets user and network configuration settings to their default values, deletes the CTL file from the phone, and restarts the phone. From the Network Configuration menu, unlock phone options (see the "Unlocking and Locking Options" section on page 4-3). Then press the Erase softkey. Resets network configuration settings to their default values and resets the phone. (This method causes DHCP to reconfigure the IP address of the phone.) From the Security Configuration menu, unlock phone options (see the "Unlocking and Locking Options" section on page 4-3). Then press the Erase softkey. Deletes the CTL file from the phone and restarts the phone. Performing a Factory Reset When you perform a factory reset of the Cisco Unified IP Phone, the following information is erased or reset to its default value: • CTL file-Erased • LSC-Erased • User configuration settings-Reset to default values • Network configuration settings-Reset to default values • Call histories-Erased • Locale information-Reset to default values Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1 OL-14620-01 9-19