Cisco CSS 11501 Getting Started Guide - Page 133

Field, Description, Slot_number, Cpu_number, Failure_level, Cisco 11500 Series

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Appendix A Troubleshooting the Boot Process Diagnostic Tests for Hardware and Error Messages Table A-1 lists the fields in the error message and describes their meanings. This information may be useful when in contact with TAC about a specific error message. Table A-1 Fields in the Diagnostic Monitor Error Message Field Slot_number Cpu_number Failure_level Description The slot number reporting the error. The CPU number reporting the error. This field is 1 for boards with a single MIPS CPU. There are three types of failure levels: • Board - The CSS 11501 motherboard or a specific module in the CSS 11503 or CSS 11506. If the CSS completes the boot process, but a component or module has failed, the CSS also generates a boot log message. • Backplane - An EEPROM failure is a catastrophic failure. Contact TAC for technical assistance. • Chassis - A fan failure has occurred. After the boot process has completed, a log message appears with information on which fan has failed. For information on troubleshooting a fan failure, see the Cisco 11500 Series Content Services Switch Hardware Installation Guide. OL-6037-01 Cisco Content Services Switch Getting Started Guide A-3

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A-3
Cisco Content Services Switch Getting Started Guide
OL-6037-01
Appendix A
Troubleshooting the Boot Process
Diagnostic Tests for Hardware and Error Messages
Table A-1
lists the fields in the error message and describes their meanings. This
information may be useful when in contact with TAC about a specific error
message.
Table A-1
Fields in the Diagnostic Monitor Error Message
Field
Description
Slot_number
The slot number reporting the error.
Cpu_number
The CPU number reporting the error. This field is 1 for
boards with a single MIPS CPU.
Failure_level
There are three types of failure levels:
•
Board - The CSS 11501 motherboard or a specific
module in the CSS 11503 or CSS 11506. If the CSS
completes the boot process, but a component or module
has failed, the CSS also generates a boot log message.
•
Backplane - An EEPROM failure is a catastrophic
failure. Contact TAC for technical assistance.
•
Chassis - A fan failure has occurred. After the boot
process has completed, a log message appears with
information on which fan has failed. For information on
troubleshooting a fan failure, see the
Cisco 11500 Series
Content Services Switch Hardware Installation Guide
.