Cisco CSS 11501 Getting Started Guide - Page 134

Diagnostic Tests for Hardware and Error Messages Appendix A Troubleshooting the Boot Process Table A-1 Fields in the Diagnostic Monitor Error Message (continued) Field Failure_type Maj_Error_id Min_Error_id Test_reference Description One of four types of failure, Hardware/Fatal, Hardware/Non-Fatal, Software/Fatal, and Software/Non-Fatal. • Fatal errors indicate that a CSS 11501 component or a specific module in the CSS 11503 or CSS 11506 cannot perform its intended function. • Non-Fatal errors indicate that a CSS 11501 component or a specific module in the CSS 11503 or CSS 11506 is capable of performing its intended function despite the errors, but you should repair the problem as soon as possible. In the case of fatal and non-fatal errors with the CSS 11501, contact TAC for technical assistance. In the case of fatal and non-fatal errors with the CSS 11503 or CSS 11506: 1. Power down the CSS when the CSS completes the boot process. 2. Reseat the failed module. 3. Power up the CSS. If reseating the module does not correct the failure, contact the TAC for technical assistance. The single reference number that points to a particular sub-function in the CSS 11501 chassis or a specific module in the CSS 11503 or CSS 11506. The sub-reference number that points to a particular verification step within the sub-function. The test number associated with a particular test. Cisco Content Services Switch Getting Started Guide A-4 OL-6037-01