Cisco CSS 11501 Getting Started Guide - Page 135

Offline DM Verification of the Boot Configuration Record and Disk, Reseat the SCM.

Get Cisco CSS 11501 - Content Services Switch PDF manuals and user guides
UPC - 746320761664
View all Cisco CSS 11501 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 135 highlights

Appendix A Troubleshooting the Boot Process Diagnostic Tests for Hardware and Error Messages Table A-1 Fields in the Diagnostic Monitor Error Message (continued) Field Test_name Failure_details Description Provides the name of the test reporting the error. For example: Uart Interrupt Test PHY Reset Test Provides information about the error. For example: PHY Reset Register failed to clear. Addr: 0x12345678 Expected: 0x0 Actual:0xf After the CSS performs the diagnostics, it boots the Offline DM as indicated by the following message: Booting OffDm @ 0xbfd70000 See the "Offline DM Verification of the Boot Configuration Record and Disk" section for the Offline DM verification of the boot configuration record and disk drive. If the Booting OffDm message does not appear, a CSS 11501 component failure or an SCM failure may have occurred; such a failure would not allow a software download to start. If this problem occurs for a CSS 11501, contact Cisco Technical Assistance Center (TAC) for technical assistance. If this problem occurs for a CSS 11503 or CSS 11506: 1. Power down the CSS. 2. Reseat the SCM. 3. Power up the CSS. If reseating the module does not correct the failure, contact TAC for technical assistance. OL-6037-01 Cisco Content Services Switch Getting Started Guide A-5

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
A-5
Cisco Content Services Switch Getting Started Guide
OL-6037-01
Appendix A
Troubleshooting the Boot Process
Diagnostic Tests for Hardware and Error Messages
After the CSS performs the diagnostics, it boots the Offline DM as indicated by
the following message:
Booting OffDm @ 0xbfd70000
See the
“Offline DM Verification of the Boot Configuration Record and Disk”
section for the Offline DM verification of the boot configuration record and disk
drive.
If the Booting OffDm message does not appear, a CSS 11501 component failure
or an SCM failure may have occurred; such a failure would not allow a software
download to start.
If this problem occurs for a CSS 11501, contact Cisco Technical Assistance
Center (TAC) for technical assistance.
If this problem occurs for a CSS 11503 or CSS 11506:
1.
Power down the CSS.
2.
Reseat the SCM.
3.
Power up the CSS.
If reseating the module does not correct the failure, contact TAC for technical
assistance.
Test_name
Provides the name of the test reporting the error. For
example:
Uart Interrupt Test
PHY Reset Test
Failure_details
Provides information about the error. For example:
PHY Reset Register failed to clear. Addr: 0x12345678
Expected: 0x0 Actual:0xf
Table A-1
Fields in the Diagnostic Monitor Error Message
(continued)
Field
Description