HP 418800-B21 HP StorageWorks Replication Solutions Manager 4.0.1 user guide ( - Page 50

3. Press and release the Tab key until the pop-up window is selected. 4. Release the Alt key. The selected pop-up window is displayed. Resource is not selectable When a command's argument is not selectable (does not appear in a selection list), you must manually enter the resource name or a enter variable that represents the resource. Such circumstances typically occur when one command in a job refers to a resource that is created by another command in the same job. Example - Mounting a replica When a job creates a replica of a disk, the replica will not exist until the job is run. Thus, when editing a command that refers to the replica, the replica's UNC name does not appear in a selection list. In this case, you can manually enter the name (as specified by the command that creates it), or reference the resource by using a variable. Example - Working with a new DR group When a job creates a new DR group, a new destination storage volume will not exist until the job is run. Thus, when editing the commands that refer to the new disks, the disk's UNC name does not appear in a selection list. Because in this case the new disk cannot be referenced by a variable, you must manually enter the name (as specified by the command that creates it). Scheduled job events do not run Problem Scheduled job events do not run. In the events pane, the following message appears: Internal error occurred starting job . See events pane. Explanation / resolution The security credentials (user name and password) that were saved with scheduled job events may not be correct. See security credentials for the server. 1. Open a scheduled job event. See editing scheduled job events. 2. Enter the correct security credentials (to log on to the replication manager server) and click OK. 3. Repeat for each scheduled job event that has incorrect security credentials. In some cases, subject to your security policies, consider changing the security credentials of the replication manager server (one change) to match those saved with the job events (potentially many changes). Scheduled job event run times are wrong (AM/PM) Problem Symptoms that can indicate this problem: • When using the Schedule a Job wizard, a time of day entered as PM appears as AM on the final page. • A scheduled job runs at an unexpected time. Explanation / resolution This can occur due to a non-English setting on a Windows-based storage management server. A non-English setting changes the time entered in the Schedule a Job wizard to an AM time. For example, a time entered in the wizard as 2:00 PM is saved as 2:00 AM. 50 Replication Solutions Manager