HP Color LaserJet CM4730 HP Color LaserJet CM4730 MFP - User Guide
HP Color LaserJet CM4730 - Multifunction Printer Manual
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- HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 1
HP Color LaserJet CM4730 MFP User Guide - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 2
- HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 3
HP Color LaserJet CM4730 MFP User Guide - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 4
Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 5
Table of contents 1 Product basics Product comparison ...2 HP Color LaserJet CM4730 MFP 2 HP Color LaserJet CM4730f MFP 2 HP Color LaserJet CM4730fsk MFP 3 HP Color LaserJet CM4730fm MFP 3 Product features ...5 Product walkaround ...9 Front view ...9 Back view ...10 Interface ports ...11 Serial - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 6
Resets menu ...54 Service menu ...55 3 Software for Windows Supported Windows versions ...58 Install the printing-system software ...59 Install Windows printing-system software for direct connections (USB or parallel 59 Install Windows printing-system software for networks 59 Use Windows-sharing - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 7
101 3-bin mailbox output bins 101 Select an output location 102 Configure the 3-bin mailbox 102 Configure the printer driver to recognize the 3-bin mailbox in Windows 102 Configure the printer driver to recognize the 3-bin mailbox in Macintosh 103 Select the 3-bin mailbox operating mode at the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 8
the optional stapler stacker 124 Setting the color options 124 Use the Services tab ...125 Using the HP Digital Imaging Options dialog box 125 Macintosh printer-driver features ...126 Create and use printing shortcuts in Macintosh 126 Resize documents or print on a custom paper size 126 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 9
binding two-sided printing jobs 131 Manual duplex printing 131 Set the stapling options 131 Select the stapler in the printer driver 131 Configure the printer driver to recognize the optional stapler/stacker 131 Set the color options ...132 Use the Services menu ...132 Staple documents ...133 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 10
Copy from the scanner glass 156 Copy from the document feeder 156 Adjust the copy settings ...157 Copy two-sided documents ...158 Copying two-sided documents manually 158 Copy two-sided documents automatically 158 Copy mixed-size originals ...160 Change the copy-collation setting ...161 Copy - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 11
supplies online and use other support features 192 Upload a file to the printer 192 Update the firmware ...193 Activate the two-sided printing (duplexing) mode 193 Lock or unlock printer storage devices 193 Save or print stored jobs 193 Configure trays ...194 Change network settings 194 Open - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 12
system 213 Clean the ADF delivery system 213 Clean the ADF rollers 214 Clean the mylar strip ...217 ADF maintenance kit ...219 Calibrate the scanner ...220 16 Problem solving Solving general problems ...222 Troubleshooting checklist 222 Determining MFP problems ...224 Control-panel message - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 13
formatter 261 HP Jetdirect LEDs ...261 Heartbeat LED ...261 Correct print quality and copy quality problems 263 Print quality problems associated with media 263 Color printing problems ...263 Printout color error 263 Incorrect shade 264 Missing color 264 Cartridge error 264 Color match error - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 14
units 300 Memory ...300 Cables and interfaces ...300 Appendix B Service and support Hewlett-Packard limited warranty statement 301 Customer self repair warranty service 303 HP customer care ...304 Limited warranty for print cartridges and image drums 306 Color LaserJet Image Fuser Kit and Image - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 15
Finland 327 Appendix E Install memory and print server cards Install memory and fonts ...330 Install DDR memory DIMMs 330 Install a flash memory card 334 Enabling memory ...338 Enable memory for Windows 98 and Me 338 Enable memory for Windows 2000 and XP 339 Install an HP Jetdirect or EIO print - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 16
xiv ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 17
1 Product basics ● Product comparison ● Product features ● Product walkaround ENWW 1 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 18
500-sheet input trays ● Automatic document feeder (ADF) that holds up to 50 pages ● HP Jetdirect embedded print server for connecting to a 10/100Base-TX network ● 256 megabytes (MB) of random access memory (RAM) ● Duplexer ● Hard drive HP Color LaserJet CM4730f MFP 2 Chapter 1 Product basics ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 19
an analog fax accessory. HP Color LaserJet CM4730fsk MFP The HP Color LaserJet CM4730fsk MFP has the same features as the base model and includes the following items: ● Analog fax accessory ● Output accessory bridge ● Stapler/stacker accessory HP Color LaserJet CM4730fm MFP ENWW Product comparison - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 20
The HP Color LaserJet CM4730fm MFP has the same features as the base model and includes the following items: ● Analog fax accessory ● Output accessory bridge ● 3-bin mailbox accessory 4 Chapter 1 Product basics ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 21
Panel ● An embedded Web server to gain access to support and order supplies (for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities through HP Easy Printer Care software ENWW Product features 5 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 22
. Holds up to 100 sheets of paper or 20 envelopes. ● Tray 2, 3, and 4: 500-sheet trays. These trays automatically detect standard paper sizes up to legal and allow printing on custom-size paper. ● Automatic document feeder (ADF): Holds up to 50 sheets of paper. 6 Chapter 1 Product basics ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 23
network (LAN) connector (RJ-45) for the embedded HP Jetdirect print server ● Optional analog fax card (standard on the CM4730f, CM4730fm, and CM4730fsk MFP models) ● Optional HP Digital Sending Software (DSS) ● Optional enhanced input/output (EIO) cards ● USB 2.0 ● ACC port (accessory port with USB - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 24
● Group PIN authentication (Group 1 and Group 2) ● User PIN authentication 8 Chapter 1 Product basics ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 25
Product walkaround Front view 1 ADF top cover 2 Automatic document feeder (ADF) input tray for copy/scan/fax originals 3 Control-panel status lights 4 Control-panel display with touch-screen functionality 5 Control-panel keypad 6 Right-side covers (provides access to the print cartridges and other - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 26
Back view 1 Output bin 2 Interface ports 3 On/off switch 4 Power connection 10 Chapter 1 Product basics ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 27
HP Jetdirect print server) 9 AUX port Serial number and model number location The model number and serial number are listed on identification labels located on the rear of the printer. The serial number contains information about the country/region of origin, the printer version, production code - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 28
serial number Figure 1-1 Sample model and serial number label Model name HP Color LaserJet CM4730 MFP HP Color LaserJet CM4730f MFP HP Color LaserJet CM4730fsk MFP HP Color LaserJet CM4730fm MFP Model number CB480A CB481A CB482A CB483A 12 Chapter 1 Product basics ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 29
2 Control panel ● Use the control panel ● Navigate the Administration menu ● Information menu ● Default Job Options menu ● Time/Scheduling menu ● Management menu ● Initial Setup menu ● Device Behavior menu ● Print Quality menu ● Troubleshooting menu ● Resets menu ● Service menu ENWW 13 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 30
Attention light The Attention light indicates that the device has a condition that requires intervention. Examples include an empty paper tray or an error device, press the Sleep button. 8 Reset button Resets the job settings to factory or user-defined default values. 9 Stop button Stops the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 31
● Copy ● Fax ● E-mail ● Secondary E-mail ● Network Folder ● Job Storage ● Workflow ● Supplies Status ● Administration The status line provides default settings. Touch Network Address to find information about the network connection. The current date and time appear here. The system administrator - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 32
job or to resume it. Error button. The error button appears whenever the device has an error that requires attention before it can continue. Touch the error button to see a message that describes the error. The message also has instructions for solving the problem. Warning button. The warning button - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 33
to the bottom of the Home screen to see this feature. The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 34
such as flash drives, memory cards, or hard disks, that are installed in this device. A directory page that contains job-by-job color usage information. Page content includes the user name, application name, and number of black-only pages and color pages. Contains a list of the faxes that have been - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 35
highest print quality possible for this MFP. Printout of color samples for different RGB values. The samples act as a guide for color matching. Printout of color samples for different CMYK values. The samples act as a guide for color matching. A list of printer control language (PCL) fonts that are - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 36
● Default Fax Options ● Default E-mail Options ● Default Send to Folder Options ● Default Print Options Default Options for Originals Administration > Default Job Options > Default Options For Originals Table 2-2 Default Options for Originals menu Menu item Paper Size Number of Sides Orientation - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 37
Administration > Default Job Options > Image Adjustment Table 2-3 Image Adjustment menu Menu item Darkness Background Cleanup Sharpness Values Description Select a value. Select the level of density (darkness) for the output. Adjust the value within the range. Increase the Background Removal - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 38
Default Job Options > Default Copy Options Table 2-4 Default Copy Options menu Menu item Number of Copies Sub-menu item Number of Sides Color/Black Auto Include Margins Staple/Collate Staple Collate Output Bin Edge-To-Edge Values Description Type the number of copies. The factory default - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 39
this option could prevent a single-page fax from flowing onto another page. Table 2-6 Fax Receive menu Menu item Forward Fax Values Fax Forwarding Change PIN Stamp Received Faxes Fit to Page Fax Paper Tray Output Bin Enabled Disabled (default) Enabled (default) Disabled Select from the list of - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 40
E-mail Options Menu item Document File Type Output Quality Resolution Color/Black TIFF Version Values PDF (default) JPEG TIFF M-TIFF High (large file) Medium (default) Low (small file) 300 DPI 200 DPI 150 DPI (default) 75 DPI Color scan (default) Black/white scan TIFF 6.0 (default) TIFF (Post - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 41
Send to Folder Options Administration > Default Job Options > Default Send To Folder Options Menu item Color/Black Document File Type TIFF version Output Quality Resolution Values Color scan Black/white scan (default) PDF (default) M-TIFF TIFF JPEG TIFF 6.0 (default) TIFF (post 6.0) High (large - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 42
Default Print Options Administration > Default Job Options > Default Print Options Table 2-7 Default Print Options menu Menu item Copies Per Job Default Paper Size Default Custom Paper Size Sub-menu item Unit of measure X Dimension Y Dimension Output Bin Print Sides 2-Sided Format Values - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 43
/Scheduling menu Administration > Time/Scheduling Use this menu to set options for setting the time and for setting the device to enter and exit sleep mode. NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Table 2-8 Time/Scheduling menu Menu item - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 44
Table 2-8 Time/Scheduling menu (continued) Menu item Sub-menu item Sub-menu item Saturday Sunday Fax Printing Fax Printing Mode Change PIN Values Description Store all received faxes Print all received faxes (default) Use Fax Printing Schedule If you have concerns about the security of - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 45
Select a value in the range. Auto-continue black Stop Enable Color (default) Color If Allowed Disable Color Enable Color (default) Disable Color Auto (default) Mostly color pages This menu sets the MFP behavior for when a print cartridge, fuser kit, or tranfer kit is low. Choose Stop at low to stop - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 46
Table 2-9 Management menu (continued) Menu item Sub-menu item Values Mostly black pages Description Choose Auto to reset the MFP to the factory default setting. Choose Mostly color pages if nearly all of your print jobs are color with high page coverage. Choose Mostly black pages if you print - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 47
Initial Setup menu Administration > Initial Setup The Initial Setup menu contains the sub-menus shown: ● Networking and I/O menu ● Fax Setup menu ● E-mail Setup menu NOTE Values shown with "(default)" are the factory-default values. Some menu items have no default. Networking and I/O Administration - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 48
when manually configured to use BootP or DHCP). Auto IP: A link-local IP address 169.254.x.x is set. Legacy: The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. This menu appears if Config Method was set to DHCP and a DHCP lease for the print server exists. No (default): The - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 49
need to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be a value from 0 to 65535. ENWW Initial Setup menu 33 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 50
print server will be saved or reset to factory defaults. No*: The current security settings are maintained. Yes: Security settings are reset to factory defaults. This menu provides tests to help diagnose network hardware or TCP/IP network connection problems. Embedded tests help to identify whether - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 51
Menu item Sub-menu item Sub-menu it. This test helps to identify data path and corruption problems on an HP postscript level 3 emulation device. It sends a predefined PS . If you select zero (0), the test runs indefinitely until an error occurs or device is turned off. Data gathered from the HTTP, - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 52
Menu item Sub-menu item Ping Test Sub-menu sent to the remote host. The minimum is 64 (default) and the maximum is 2048. Specify the length of time, in seconds If you select No (default), results are not printed. Specify whether to initiate the ping test. Select Yes to initiate the test, or No - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 53
the detected link speed of the hub/switch port. (A 1000T half-duplex selection is not supported.) 10T Half: 10 Mbps, half-duplex operation. 10T Full: 10 Mbps, Full-duplex operation. 100TX Half: 100 Mbps, half-duplex operation. 100TX Full: 100 Mbps, full-duplex operation. ENWW Initial Setup menu 37 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 54
Table 2-11 Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Print Protocols Values and Description 100TX Auto: Limits auto-negotiation to a maximum link speed of 100 Mbps. 1000TX Full: 1000 Mbps, full-duplex operation. Use this item to print a page that lists the configuration - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 55
the settings that are legally required for outgoing faxes. Disabled Enabled (default) Use this feature to enable or disable PC Fax Send. PC Fax Send enables users to send faxes through the device from their computers if they have the Send Fax driver installed. ENWW Initial Setup menu 39 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 56
tool for troubleshooting fax problems. Default (default) Custom This setting should be left at the default value and only changed when directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide. Default (default) Custom This - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 57
and only changed when directed by an HP technical support agent. Adjustment procedures associated with this setting are beyond the scope of this guide. Off Set the volume for the fax ring-tone. Low (default) High Type the fax number to add. Select a fax number to remove. No (default) Use this - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 58
. Send Setup menu Administration > Initial Setup > Send Setup Table 2-14 Send Setup menu Menu item Replicate MFP Allow Transfer to New DSS Values Enter a value (IP Address). Off On (default) Allow Use of Digital Send Service Off On (default) Fax Number Confirmation Disable (default) Enable - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 59
Device Behavior menu Administration > Device Behavior Table 2-15 Device Behavior menu Menu item Language Sub-menu item Sub-menu item Key Press Sound Inactivity Timeout Warning/Error Behavior Clearable Warnings Continuable Events Jam Recovery Values Description Select the language from the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 60
Sub-menu item Sub-menu item Tray Behavior Use Requested Tray Manually Feed Prompt PS Defer Media Use Another Tray Size/Type Prompt Duplex Blank Pages Image Rotation Stapler/Stacker Staple Staples Out MBM-3 Configuration Operation Mode Values Description Exclusively (default) First - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 61
2-15 Device Behavior menu (continued) Menu item Sub-menu item Sub-menu item General Copy Behavior Scan Ahead Auto Print Interrupt Copy Interrupt First Copy Speed Alternative Letterhead Mode Values Enabled (default) Disabled Enabled Disabled (default) Enabled Disabled (default) No early warm - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 62
2-15 Device Behavior menu (continued) Menu item Sub-menu item Sub-menu item General Printing Behavior Override A4/Letter Manual Feed Courier Font Wide A4 Print PS Errors Print PDF Errors Personality Values No Yes (default) Enabled Disabled (default) Regular (default) Dark Enabled Disabled - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 63
Source Mapping Values Description Type a value between 5 and 128 lines. The factory default is 60 lines. Portrait (default) Landscape PCL is a set of printer commands that Hewlett-Packard developed to provide access to printer features. Select the orientation that is most often used for print - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 64
Menu item Adjust Color Sub-menu item Highlights Midtones Shadows Set Registration Test Page Source Adjust Tray Print Modes Auto Sense Mode Tray 1 Autosense Tray 2-4 Sensing Values Description Cyan Density. Magenta Density. Yellow Density. Black Density +5 to -5. Default - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 65
item Sub-menu item Values Optimize CACO3 Color REt Calibration/Cleaning Background1 Background2 Registration Long Paper Pre-rotation Re-transfer Tray 1 Belt Contact Restore Optimize Auto Cleaning Cleaning Interval Auto Cleaning Size Process Cleaning Page Enabled (default) Disabled Enabled - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 66
head) for ADF and flatbed scans. You might need to calibrate the scanner if it is not capturing the correct sections of scanned documents. Print Print various diagnostic pages that help solve print-quality problems. Never auto print (default) Print or configure the fax T.30 trace report - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 67
Table 2-17 Troubleshooting menu (continued) Menu item Sub-menu item Sub-menu item Disable Cartridge Check Paper Path Test Test Page Source Destination Duplex Copies Values Description Use this item to enter a mode where a cartridge (or color pair of cartridge and drum) can be removed to - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 68
Table 2-17 Troubleshooting menu (continued) Menu item Sub-menu item Sub-menu item Finishing Paper Path Staples Test Finishing Options Media Size Stack Media Type Copies Duplex Test Page Media Size Media Type Copies Manual Sensor Test 1 Manual Sensor Test 2 Duplex Test Page Values - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 69
the high-voltage power supplies. Specify the number of copies to print for the Color Band test A service technician can use this menu item to diagnose potential problems with the device scanner. Verify that the components of the control panel are functioning correctly. ENWW Troubleshooting menu 53 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 70
device settings to their factory defaults. Use this feature to clear the Order Document Feeder Kit and Replace Document Feeder Kit warning messages. Reset Supplies New Document Feeder Kit (Yes/ Notify the device that a new document-feeder kit has been No) installed. 54 Chapter 2 Control panel - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 71
Service menu Administration > Service The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel. ENWW Service menu 55 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 72
56 Chapter 2 Control panel ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 73
3 Software for Windows ● Supported Windows versions ● Install the printing-system software ● Supported printer drivers ● Remove software for Windows ● Select the correct printer driver ● Priority for print settings ● Open the printer drivers ENWW 57 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 74
Supported Windows versions Software Windows Installer PCL 5 driver software1 PCL 6 driver software (black only) PCL 6 driver software PostScript emulation HP Easy Printer Care1 HP Web Jetadmin1 Universal Print Driver Windows 2000R/XPR/Server 2003R/VistaTM x x x x x x x x 1 Available only on the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 75
printer driver and installation software for Windows and Macintosh operating systems. Install the printing system software to take full advantage of the MFP features. If you do not have access to a CD-ROM drive, download the printing-system software from the Internet at http://www.hp.com/support - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 76
to make sure that the software is correctly installed. If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the MFP CD or the flyer that came in the MFP box, or go to http://www.hp.com/ support/ljcm4730mfp. Use Windows-sharing on a network If - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 77
If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the MFP CD or the flyer that came in the MFP box, or go to http://www.hp.com/support/ ljcm4730mfp. ENWW Install the printing-system software 61 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 78
Supported printer drivers Operating system Windows Mac OS X V10.2 and later Linux1 PCL 5 PCL 6 PS level 3 emulation 1 For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting. The printer drivers include online Help that has instructions for common printing - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 79
software for Windows 1. Click the Windows Start menu, and then click Settings and Control Panel. 2. Double-click Add or Remove Programs. 3. Click the software you want to remove. 4. Click Remove. 5. Follow any on-screen instructions to complete the uninstallation. ENWW Remove software for Windows - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 80
Vista feature automatic discovery and driver configuration for device accessories at the time of installation. Some accessories that the Driver Autoconfiguration supports are the duplexing unit, optional paper trays, and dual inline memory modules (DIMMs). 64 Chapter 3 Software for Windows ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 81
since installation, the driver can be automatically updated with the new configuration. In the Properties dialog box (see Open the printer drivers), on the Device Settings tab, select the Update Now option from the drop-down box to update the driver. ENWW Select the correct printer driver 65 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 82
● Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software. ● Default printer driver settings: The default printer driver - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 83
Open the printer drivers Operating System To change the settings for all print jobs until the software program is closed To change the default settings To change the device for all print jobs configuration settings Windows 2000, XP, 1. On the File menu in the 1. Click Start, click Settings, 1. - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 84
68 Chapter 3 Software for Windows ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 85
4 Software for Macintosh ● Software for Macintosh computers ● Remove software from Macintosh operating systems ENWW 69 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 86
use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. For more information, see HP Printer Utility for Macintosh. NOTE The HP Printer Utility is supported for Mac OSX V10.2 or later. 70 Chapter 4 Software for Macintosh ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 87
Remove software from Macintosh operating systems To remove the software from a Macintosh computer, drag the PPD files to the trash can. ENWW Remove software from Macintosh operating systems 71 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 88
72 Chapter 4 Software for Macintosh ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 89
5 Software for other operating systems ● HP Web Jetadmin ● UNIX ENWW 73 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 90
easy navigation. ● Manage and configure multiple printers simultaneously. To download a current version of HP Web Jetadmin and to see the latest list of supported host systems, visit HP Customer Care Online at http://www.hp.com/go/webjetadmin. 74 Chapter 5 Software for other operating systems ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 91
UNIX The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Solaris networks. It is available for download from HP Customer Care Online at http://www.hp.com/support/ net_printing. NOTE Sample model scripts for UNIX (HP-UX, Sun Solaris) are available at - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 92
76 Chapter 5 Software for other operating systems ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 93
6 Connectivity ● Parallel connection ● USB connection ● Auxiliary connection ● Network configuration ● Network utilities ENWW 77 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 94
Parallel connection Establish a parallel connection by connecting the MFP to the computer with a bidirectional parallel cable (IEEE-1284C parallel interface, ensure that the most recent printer driver is installed. Factory settings support automatic switching between the parallel port and one - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 95
USB connection This MFP supports USB 2.0 device and host USB connections. The USB ports are located on the back of the MFP. You must use an A-to-B type USB cable that is no longer than 2 meters (6.56 feet) Figure 6-2 USB connection 1 USB connector 2 USB port ENWW USB connection 79 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 96
Auxiliary connection This MFP supports an auxiliary connection for paper handling input devices. The port is located on the back of the MFP. NOTE This connector cannot be used by the 3-bin mailbox or stapler/stacker accessories. Figure 6-3 Auxiliary connection 1 Auxiliary connection port (Jetlink) - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 97
server, see Embedded Web server For more information on supported networks and network configuration tools, see the HP Jetdirect Print Server Administrator's Guide. The guide comes with printers in which an HP Jetdirect print server is installed. This section contains the following information about - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 98
Save. 10. Touch Manual Settings. 11. Touch Subnet Mask. 12. Touch the Subnet Mask text box. 13. Use the touchscreen keypad to type the subnet mask. 14. Touch OK. 15. Touch Save. Set the default gateway 1. Scroll to and touch Administration. 2. Scroll to and touch Initial Setup. 3. Touch Networking - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 99
parameters For information about configuring the device for a TCP/IPv6 network, see the HP Jetdirect Print Server Administrator's Guide. Disable network protocols (optional) By factory default, all supported network protocols are enabled. Disabling unused protocols has the following benefits: ● It - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 100
(network cards) can be installed in the EIO slot. Supported networking features depend on the print server model. For available HP Jetdirect EIO print server models, go to http://www.hp.com/go/jetdirect. NOTE Configure the card through the control panel, the printer installation software, or HP Web - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 101
-connected printers within your intranet, and it should be installed only on the network administrator's computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin. When installed on a host server, a Windows client - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 102
for supplies ● Using HP online troubleshooting and maintenance tools You can use the HP Easy Printer Care software when the device is directly connected to your computer or a network running Windows. Macintosh is not supported. To download the HP Easy Printer Care software, go to www.hp.com/go - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 103
7 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Special paper or print media guidelines ● Load paper and print media ● Configure trays ● Select the output bin ENWW 87 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 104
: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laserjets or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 105
product supports a number of paper sizes, and it adapts to various media. NOTE To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 7-1 Supported paper and print media sizes Size Dimensions 420 mm (11.69 x 16.54 in.) 148 x 210 mm (5. - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 106
Table 7-2 Supported envelopes and postcards (continued) Size Dimensions Tray 1, mailbox, stacker Post Card 100 x 148 mm (3.94 x 5.83 in.) Double Post 148 x 200 mm (5.83 x 7.87 in.) Card Postcard (US) 88.9 x 139.7 mm (3.5 x 5.5 in.) Postcard (European) 105 x 148 mm (4.13 x 5.83 in.) Trays - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 107
sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes. ENWW Custom paper sizes 91 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 108
This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results. CAUTION HP LaserJet printers use fusers to bond dry toner - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 109
media by type or size by using the control panel. Load tray 1 CAUTION To avoid jams, never add or remove media from tray 1 during printing. 1. Open tray 1. 2. Set the side guides to the desired width. 3. Load media in the tray with the side to be printed on face down and the top of the media - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 110
into tray 2, 3, or 4 The MFP automatically detects the following standard sizes of media in these 500-sheet trays: letter, legal, executive, A4, A5, and (JIS) B5. The following undetectable standard-size media sizes are not marked in the trays but are listed in the Size menu for each tray: 8.5 x 13 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 111
2. Adjust the rear media-length guide by squeezing the guide adjustment latch and sliding the back of the tray to the length of the media you are using. 3. Slide the media-width guides open to the size for the media you are using. ENWW Load paper and print media 95 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 112
MFP control panel shows the tray's media type and size. If the configuration is not correct, touch OK on the control panel. If the configuration is correct, touch Exit. Loading undetectable standard-sized media into tray 2, 3, and 4 The following undetectable standard-sized media is supported in - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 113
proceed to step 3 in this procedure. 3. Slide the tray into the MFP. The MFP control panel shows the tray type and size configuration. To specify specific custom dimensions, or if the type is not correct, touch OK when the MFP prompts to change the size or type. 4. If the configuration is correct - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 114
is configured for Any Size and Any Type. NOTE If you have used other HP LaserJet printer models, you might be accustomed to configuring tray 1 to First mode or Cassette mode. On HP Color LaserJet CM4730 MFP series, setting tray 1 size and type to Any Size is equivalent to First mode. Setting size or - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 115
the media sensor in that tray. The HP Color LaserJet CM4730 Series printers can automatically classify media into one of the following categories: ● Plain ● Transparency ● Glossy ● Extra-heavy glossy ● Glossy film ● Heavy ● Light Tray 1 sensing Full sensing (default) ● The printer stops at each page - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 116
Print, or Print Properties dialog boxes in most software programs. Unless you change these settings, the MFP automatically selects a tray using the default settings. Source To print by Source select a specific tray from MFP to pull from. The MFP tries to print from this tray, no matter what type or - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 117
bins The MFP has an ADF output bin and the standard output bin for printed pages. 1 Standard output bin 2 ADF output bin (for copy originals) When you scan or copy documents by using the ADF, the originals are automatically delivered to the ADF output bin. Copies made from the scanner glass are - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 118
Options or Default Print Options. 4. Touch Output Bin. 5. Touch the desired output bin. Configure the 3-bin mailbox Configure the printer driver to recognize the 3-bin mailbox in Windows 1. Open the Printers folder. 2. Select HP Color LaserJet CM4730 MFP. 3. On the File menu, click on Properties - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 119
3-bin Mailbox, and click Apply. Configure the printer driver to recognize the 3-bin mailbox in Macintosh 1. Open the Printer Center utility. 2. Select HP Color LaserJet CM4730. 3. On the File menu, click on Show Info (command, i). 4. Select the Installable Options tab. 5. Scroll to Accessory Output - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 120
in the printer driver (Mac OS X) 1. In the Apple menu, click System Preferences. 2. In the System Preferences box, click Print and Fax. 3. Click Set Up Printers. A Printer List displays. 4. Select the HP product, and then click Show Info on the Printers menu. 5. Select the Installable Options panel - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 121
8 Use product features ● Economy settings ● Job storage features ENWW 105 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 122
sleep delay Use the sleep-delay feature to set the period of time that the MFP must be idle before it enters the sleep mode. The default setting is 45 minutes. 1. Scroll to and touch Administration. 2. Touch Time/Scheduling. 3. Touch Sleep Delay. 4. Touch the sleep-delay setting that you want. Set - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 123
device hard disk Windows 1. On the File menu, click Print. 2. Click Properties, and then click the Job Storage tab. 3. Select the job storage mode that you want. For Macintosh In newer drivers: Select Job Storage in the pull-down menu in the Print dialog box. In older drivers, select Printer Specific - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 124
select the Stored Job option in the driver. Create a proof and hold job print the remaining copies of a job held on the hard disk. 1. From the Home screen, touch Job Storage field to change the number of copies to print. Touch Retrieve Stored Job ( ) to print the document. Delete product features ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 125
it. First, set a 4digit PIN by typing the PIN in the printer driver. The PIN is sent to the device as part of the print job change the number of copies to print. 8. Touch Retrieve Stored Job ( ) to print the document. Delete a personal job A personal job is automatically deleted from the device hard - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 126
printer driver. The default number of different QuickCopy jobs that can be stored on the device is 32. At the control panel, you can set a different default number. See Navigate the Administration menu hard change the number of copies to print. 6. Touch Retrieve Stored Job ( ) to print the document HP - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 127
hard disk without printing it. You can then print the job at any time at the device control panel. For example, you might want to download document face-down on the glass or face-up in the ADF box below the existing Folder Name: or Job Name: on the right-hand side and change other the driver, select - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 128
job and requires a PIN. See Use the personal job feature. Delete a stored job Jobs stored on the device hard disk can be deleted at the control panel. 1. From the Home screen, touch Job Storage. 2. Touch the Retrieve it. See Use the personal job feature. 112 Chapter 8 Use product features ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 129
9 Print tasks ● Media type and tray loading ● Windows printer-driver features ● Macintosh printer-driver features ● Staple documents ● Cancel a print job ENWW 113 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 130
to be printed on facing up Side to be printed on facing up Side to be printed on facing up Table 9-2 Tray 2, tray 3, and tray 4 media information Media type Paper and cardstock, standard sizes Labels Transparencies Media specifications Media quantity Driver settings Range: 60 g/m2 (16 lb) bond - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 131
Table 9-2 Tray 2, tray 3, and tray 4 media information (continued) Media type Media specifications Media quantity Driver settings Paper orientation Output Heavy Glossy 0. mm (2.2 glossy, or heavy in.) glossy Side to be printed on facing up Side to be printed on facing up ENWW Media type and - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 132
To use printer-driver default settings, select Factory Default. Set a custom paper size 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Paper/Quality tab, click Custom. 4. On the Custom Paper Size window, type the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 133
To remove the watermark, click (none) in the Watermarks drop-down list. Resize documents Use the document resizing options to scale a document to a percentage of its normal size. You can also choose to print a document on a different size paper, with or without scaling. ENWW Windows printer-driver - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 134
one sheet of paper in Windows You can print more than one page on a single sheet of paper. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Click the Finishing tab. 4. In the section for Document Options, select the number - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 135
the duplexer is shown as installed and that the Allow Manual Duplexing option is enabled. ● After the two-sided printing option appears, select the appropriate settings in the printer-driver software, including the page and binding orientation. ● Automatic two-sided printing is not supported for - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 136
Whenever possible, change settings for two-sided printing through your software program or printer driver. NOTE Any changes made in the printer driver override settings made on the MFP control panel. 1. Scroll to and touch Administration. 2. Touch Default Job Options. 3. Touch Default Print Options - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 137
Enable or disable automatic two-sided printing in the Windows printer driver 1. Insert enough paper into one of the trays to accommodate the print job. CAUTION Do not load media that is heavier than 105 g/m2 (28 lb bond). This can jam the MFP. 2. Open the printer driver. 3. On the Finishing tab, - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 138
the Flip Pages Up check box. Printing booklets Some versions of the printer driver offer booklet-printing settings. Select binding on the left or right side on letter, legal, or A4 paper size. Windows 2000 and XP support booklet printing for all paper sizes. Manual two-sided (duplex) printing If you - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 139
Select the stapler in the printer driver 1. Click Start, point to Settings, and then click Printers (for Windows 2000) or Printers and Faxes (for Windows XP and Vista). 2. Right-click the HP product icon, and then click Properties or Printer Preferences. ENWW Windows printer-driver features 123 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 140
the drop-down list under Staple, and click One-edge. Configure the printer driver to recognize the optional stapler stacker 1. Open the Printers folder. 2. Select HP Color LaserJet CM4730 MFP. 3. On the File menu, click Properties. 4. Select the Device Settings tab. 5. Use either of the following - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 141
HP Digital Imaging Options dialog box 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then click the HP Digital Imaging button. NOTE If you installed the HP Image Zone software, you can use it to edit and further enhance digital photos. ENWW Windows printer-driver - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 142
On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. In the Printing Shortcuts box, select the printing shortcut that you want to use. NOTE To use printer-driver default settings, select Factory Default. Resize documents or print - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 143
in the background of each page of a document. 1. On the File menu, click Print. 2. Open the Watermarks menu. 3. Next to Mode, select the type on both sides of the page (duplex printing) Automatic duplex printing Specify two-sided printing options in your software program or in the printer driver. If - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 144
in the printer-driver software, including the page and binding orientation. ● Automatic two-sided printing is not supported for certain media types: ● Transparencies ● Envelopes ● Labels ● Heavy, extra heavy, cardstock, and HP Tough paper The maximum weight paper for automatic duplex printing is - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 145
Whenever possible, change settings for two-sided printing through your software program or printer driver. NOTE Any changes made in the printer driver override settings made on the MFP control panel. 1. Scroll to and touch Administration. 2. Touch Default Job Options. 3. Touch Default Print Options - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 146
back of the tray. 2. Open the printer driver (see Open the printer drivers). 3. Open the Layout pop-up menu. 4. Next to Two Sided Printing, select either right page. This is the default setting, and the most common layout used, with every printed image oriented right-side-up. Facing pages are read - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 147
-lb bond). 2. Open the printer driver (see Open the printer drivers). 3. On the Finishing pop-up menu, select the Manual Duplex option. NOTE If the Manual Duplex option is not enabled, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears on the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 148
stapler/stacker or HP 700 sheet 3- bin Mailbox. 6. Click Apply Changes. Set the color options Use the Color Options pop-up menu to control how colors are interpreted and printed from software programs. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 149
must select the stapling option in the software program, the printer driver, or the MFP control panel. Set the stapler at the control panel for printed jobs 1. Scroll to and touch Administration. 2. Touch Default Job Options. 3. Touch Default Copy Options. 4. Touch Staple/Collate. 5. Touch Staple - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 150
You can specify whether the MFP stops printing when the staple cartridge is empty or does not staple the jobs. 1. Scroll to and touch Administration. 2. Scroll to and touch Device Behavior. 3. Scroll but it does not staple the pages. The printer driver can be configured to disable the staple option - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 151
and push down on the green handle until the unit snaps into place. 5. Close the staple-cartridge cover, and slide the stapler/stacker into the MFP. ENWW Staple documents 135 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 152
the software program A dialog box software documentation for specific instructions about canceling a print request from the computer. If a print job is waiting in a print queue (computer memory) or print spooler (Windows 2000 or XP), delete the print job there. Click Start and then click Printers - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 153
who has experience printing in color. The HP Color LaserJet CM4730 MFP series provides carefully designed and tested color tables to provide a smooth, accurate color rendition of all printable colors. ● HP ImageREt 3600 ● Restrict color use ● Paper selection ● Color options ● sRGB ● Print in four - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 154
high-resolution imaging, to provide superior images for general office documents and marketing collateral. Optimized for printing on HP color laser high-gloss papers, HP Image REt 3600 provides superior results on all supported media, and under a variety of environmental conditions. 138 Chapter 10 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 155
HP Color LaserJet CM4730 MFP Series includes a Restrict Color setting. A network administrator can use the setting to restrict user access to the color printing and copying features in order to conserve color toner. If you are unable to print in color, see your network administrator. Restrict color - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 156
Paper selection For the best color and image quality, it is important to select the appropriate media type from the MFP menu or from the front panel. 140 Chapter 10 Using color ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 157
object. Object tagging, combined with optimized default settings, produces great color out of the box. In the Windows environment, the Automatic and Manual color options are on the Color tab in the printer driver. For more information, see Select the correct printer driver. ENWW Color options 141 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 158
monitors, input devices (scanners, digital cameras), and output devices (MFPs, printers, plotters). It is the default color space used for HP products, Microsoft operating systems, the Web, and most office software sold today. sRGB is representative of the typical Windows computer monitor today and - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 159
black (CMYK) are the inks used by a printing press. The process is often called four-color printing. CMYK data files are typically used by and originate from graphic arts (printing and publishing) environments. The MFP will accept CMYK colors through the PS printer driver. The MFP color-rendering - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 160
, the CMYK values should be adapted to the HP Color LaserJet CM4730 MFP. Select the appropriate color input profile from the printer driver. ● Default CMYK+. HP CMYK+ technology produces optimal printing results for most printing jobs. ● Specification for Web Offset Publications (SWOP). Common ink - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 161
● Printer colorants (inks or toners for example) ● Printing process (inkjet, press, or laser technology for example) ● Overhead lighting ● Personal differences in perception of color ● Software programs ● Printer drivers ● Computer operating system ● Monitors ● Video cards and drivers ● Operating - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 162
may vary depending on paper type and the software program used. For more details on how to use the color samples, go to http://www.hp.com/support/ljcm4730mfp. Use the following procedure to print color samples at the MFP using the control panel: 1. Touch Information. 2. Touch Sample Pages/Fonts - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 163
in Grayscale option from the printer driver to print a document in black and white. Setting the color options in Windows Options on the Color tab control how colors are interpreted and printed from software programs. You can choose either Automatic or Manual color options. For more information, see - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 164
download custom profiles from www.hp.com. Automatic or manual color adjustment The Automatic color adjustment option optimizes the neutral gray color treatment, halftones, and edge enhancements that are used for each element in a document. For more information, see Select the correct printer driver - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 165
to non-neutral colors, and it produces the darkest black. NOTE Some software programs convert text or graphics to raster images. In these cases, setting the color options for Photographs also affects how text and graphics appear. ENWW Manage printer color options on Windows computers 149 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 166
from the printer driver prints a document in black and shades of gray. This option is useful for previewing preliminary copies of slides and hardcopy output, or for printing color documents that will be photocopied or faxed. Setting the color options in Macintosh Use the Color Options pop-up menu to - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 167
black. NOTE Some software programs convert text or graphics to raster images. In these cases, the Photographs settings also control text and graphics. RGB Color Five values are available for the RGB Color setting: ● Select Default (sRGB) for most printing needs. This setting instructs the printer - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 168
control are available: ● Maximum is the most aggressive trapping setting. Adaptive halftoning and color REt settings are on. ● Normal is the default trapping setting. Trapping is at a medium level. Adaptive halftoning and color REt settings are on. ● Light sets trapping at a minimal level. Adaptive - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 169
the document feeder or the scanner glass. This chapter provides information about how to make copies and how to change copy settings, including the following topics: ● Use the Copy screen ● Set the default copy options ● Basic copy instructions ● Adjust the copy settings ● Copy two-sided documents - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 170
Use the Copy screen From the Home screen, touch Copy to view the Copy screen. Note that only the first six copy features are immediately visible. In order to view additional copy features, touch More Options. Figure 11-1 Copy screen 154 Chapter 11 Copy ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 171
the administration menu to establish default settings that apply to all copy jobs. If necessary, you can override most settings for an individual job. After that job is complete, the device returns to the default settings. 1. From the Home screen, scroll to and touch Administration. 2. Touch Default - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 172
settings. Copy from the document feeder Use the document feeder to make as many as 999 copies of a document that has up to 50 pages (depending on the thickness of the pages). Place the document into the document feeder with the pages facing up. To make copies by using the default copy options, use - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 173
whether the original document is printed on one or both sides, and whether the copies should be printed on one or both sides. Use this feature to reduce or enlarge the copied image on the page. Use this feature to choose black printing or color printing. If the optional HP Stapler/Stacker/Separator - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 174
two-sided documents automatically The default copy setting is one-sided to one-sided. Use the following procedures to change the setting so you can copy from or to documents that are two-sided. Make two-sided copies from one-sided documents 1. Load the documents to be copied into the document feeder - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 175
Start Copy. Make one-sided copies from two-sided documents 1. Load the documents to be copied into the document feeder with the first page facing up, and with the top of the page leading. 2. On the control panel, touch Copy. 3. Touch Sides. 4. Touch 2-sided original, 1-sided output. 5. Touch OK - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 176
paper have one common dimension. For example, you could combine letter and legal sizes, or you could combine A4 and A5 sizes. 1. Arrange the sheets in the original document so they all have the same width. 2. Place the sheets face-up into the document feeder, and adjust both paper guides against the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 177
document size must fit into the memory. If it does not, the device makes only one copy and a message appears notifying you of the change. document at a time. ● Turn off the automatic collation. The collation setting you select is in effect for all copies until you change the setting. The default - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 178
Copy photos and books Copy a photo NOTE Photos should be copied from the flatbed scanner, not from the document feeder. 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upperleft corner of the photo in the upper-left corner of the glass. 2. Gently close - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 179
copy jobs by using Job Build Use the Job Build feature to build a single copy job from multiple scans. You can use either the document feeder or the scanner glass. The settings for the first scan are used for subsequent scans. 1. Touch Copy. 2. Scroll to and touch Job Build. 3. Touch Job Build On - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 180
Cancel a copy job To cancel the copy job that is currently running, touch Stop on the control panel. This pauses the device. Then touch Cancel Current Job. NOTE If you cancel a copy job, clear the document from the flatbed scanner or from the automatic document feeder. 164 Chapter 11 Copy ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 181
to e-mail The MFP offers color-scanning and digital-sending capabilities. By using the control panel, you can scan black-and-white or color documents and send them Perform basic e-mail functions ● Use the address book ● Change e-mail settings for the current job ● Scan to a folder ● Scan - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 182
device. NOTE The instructions that follow are for configuring the device at the control panel. You can also perform these procedures by using the embedded Web server. For more information, see Embedded Web server. Supported protocols The HP LaserJet CM4730 MFP models support Simple Mail Transfer - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 183
these actions to resolve issues with the digital-sending software: ● Check the SMTP and address to make administrator or Internet service provider (ISP). ● Run the DISCOVER.EXE file. This program attempts to find the gateway. You can download the file from the HP Web site at http://www.hp.com/support - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 184
administrator has configured the device to do so, this field might automatically insert a default change certain e-mail settings for the current scan job. 7 Scroll bar Use the scroll bar to view and set up the CC:, BCC 10 Error/warning button This button appears only when there is an error or - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 185
can be scanned easily by using the ADF. Send documents The device scans both black-and-white and color originals. You can use default settings or change the scanning preferences and file formats. The following are the default settings: ● Color ● PDF (requires the recipient to have an Adobe Acrobat - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 186
name until autocomplete finds the correct entry. If you type a character that does not match any entry in the list, the auto-complete text is removed from the display to indicate that you are typing an address that is not in the address book. 170 Chapter 12 Scan and send to - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 187
device. See your system administrator for information about configuring remove a recipient from your list by scrolling to highlight the recipient, and then touching the remove HP Digital Sending software. You can use the address book when you type e-mail addresses in the From:, To:, CC:, or BCC - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 188
the new entry. Touch OK. Delete e-mail addresses from the local address book You can delete e-mail addresses that you no longer use. NOTE To change an e-mail address, you must first delete the address and then add the corrected address as a new address in the local address book. 1. Touch Local - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 189
file size. Resolution Touch this button to change the scan resolution. A higher resolution setting produces a larger file size. Color/Black Touch this button to determine whether you will scan the document in color or in black-and-white. Original Sides Touch this button to indicate if the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 190
You might be required to supply a user name and password in order to use this option, or to send to certain folders. See your system administrator for more information. 1. Place the document face-down on the scanner glass or face-up in the ADF. 2. From the Home screen, touch Network Folder. 3. In - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 191
control-panel display. The system administrator can also designate a printer as a workflow destination, which allows you to scan a document and then send it directly to a network printer for printing. 1. Place the document face-down on the scanner glass or face-up in the ADF. 2. From the Home screen - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 192
176 Chapter 12 Scan and send to e-mail ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 193
13 Fax ● Analog fax ● Digital fax ENWW 177 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 194
When the analog fax accessory is installed, the MFP can function as a standalone fax machine. The HP Color LaserJet CM4730f MFP, HP Color LaserJet CM4730fsk MFP, and HP Color LaserJet CM4730fm MFP models come with a fax accessory already installed. For the HP Color LaserJet CM4730 MFP (base model - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 195
, and for information about troubleshooting problems with the fax accessory, see the HP LaserJet Analog Fax Accessory 300 User Guide. This guide is provided with the fax accessory, and it is also available on the MFP software CD. Use the Send Fax driver to send a fax from a computer without going - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 196
this software, go to http://www.hp.com/go/digitalsending. With digital faxing, the MFP does not need to be connected directly to a phone line. Instead, the MFP can send a fax in one of three ways: ● LAN fax sends faxes through a third-party fax provider. ● Microsoft Windows 2000 fax is a fax modem - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 197
14 Manage the MFP ● Information pages ● Embedded Web server ● HP Easy Printer Care software ● HP Web Jetadmin software ● HP Printer Utility for Macintosh ● Security features ● Set the real-time clock ● Configure alerts ● Upgrade the firmware ● Manage memory ● Manage supplies ENWW 181 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 198
the instructions for printing the information pages. Page description Menu map Shows the control-panel menus and available settings. Configuration page Shows device settings and installed accessories. How to print the page from the MFP control panel 1. From the Home screen, touch Administration - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 199
the page from the MFP control panel memory cards, or hard disks, that are installed in the device. Fax reports 4. Touch File Directory. 5. Touch Print. 1. From the Home screen, touch Administration. Five reports show fax activity, fax calls, 2. billing codes, blocked fax numbers, and speed-dial - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 200
the embedded Web server, see the Embedded Web Server User Guide, which is on the HP Color LaserJet CM4730 MFP series software CD. Open the embedded Web server To open the embedded Web server, type the IP address or host name of the MFP in a supported Web browser. If you do not know the IP address - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 201
to send product-configuration and usage information periodically to your service provider. This feature establishes a relationship with Hewlett-Packard Company or another service provider to provide you with services that include support agreements and usage tracking. ● Security. Set a password that - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 202
. NOTE If the MFP is configured to use the optional HP Digital Sending Software, the options on these defaults such as the default page-size and the default settings-reset delay. You can also configure these settings by using the MFP control-panel menus. Networking tab The network administrator - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 203
to provide diagnostic and support information specific to your MFP. ● Order Supplies. Connect to a Web site where you can order genuine HP supplies such as print cartridges and media. ● Product Support. Connects to the support site for the HP Color LaserJet CM4730 MFP series. ENWW Embedded Web - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 204
● Gain access to troubleshooting and maintenance tools. You can use the HP Easy Printer Care software when the printer is directly connected to your computer or when it is connected to a network. You must perform a complete software installation to use the HP Easy Printer Care software. NOTE You do - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 205
drop-down box is set to Tiles, which is the default setting) Any current alerts for the printer If you click a printer in the list, the HP Easy Printer Care software opens the Overview tab for that printer. Device List tab information includes the following: Find Other Printers window Allows you - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 206
-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP printers. Management is proactive, allowing network administrators - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 207
, and then click Utilities. Print a cleaning page Print a cleaning page if the printer is not printing jobs at the expected quality level. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Color Cleaning. 3. Click Print Cleaning Page to print the cleaning page. Print - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 208
box appears. ● To order supplies online, click Order HP support Web pages. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select HP Support. 3. Click one of the following buttons: ● Instant Support is sent, the printer prints the file. 1. Open the HP Printer Utility. 2. In the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 209
.hp.com/support/ljcm4730mfp. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Firmware Update. 3. Click Choose, navigate to the firmware file that you want to upload, and then click OK. 4. Click Upload to load the firmware file. Activate the two-sided printing (duplexing - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 210
Open the HP Printer Utility. 2. In the Configuration Settings list, select Tray Configuration. 3. In the Trays list, select the tray to be configured. NOTE To make the selected tray the default tray for printing, click Make Default. 4. In the Default Media Size pop-up menu, select the default media - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 211
Server box, type the server name. 4. Click the Destination tab, click the add (+) button, and then type the e-mail addresses, mobile device numbers, or Web site URLs to which you want the e-mail alerts sent. NOTE If your printer supports e-mail lists, you can make alerts lists for specific events - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 212
, you must download and install the FIH software. The software is available from http://www.hp.com/go/cljcm4730mfp_software. The software is used to enable or disable the FIH portal. Use the software to set and change the administrator personal identification number (PIN). Administrators can use the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 213
the default PIN that is listed to disable it. For assistance, use the HP Instant Support service, which is available through the embedded Web server or at http://instantsupport.hp.com. See Embedded Web server. Secure Disk Erase To protect deleted data from unauthorized access on the MFP hard drive - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 214
when they have been deleted through the Retrieve Job menu on the MFP after the appropriate erase mode has been set. This feature will not impact data that is stored on flash-based product non-volatile RAM (NVRAM) that is used to store default settings, page counts, and similar data. This feature - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 215
time settings. The date and time information is attached to stored print, fax, and digital-send jobs, so you can identify the most recent Touch Save. Set the date 1. On the control panel, scroll to and touch Administration. 2. Touch Time/Scheduling. 3. Touch Date/Time. 4. Touch Date. 5. Touch - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 216
5. Touch the appropriate options to set the correct hour, minute, and AM/PM setting. 6. Touch Save. 200 Chapter 14 Manage the MFP ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 217
can configure the following: ● The printer(s) you want to monitor ● What alerts are to be received (for example, alerts for paper jams, paper out, supplies status, and cover open) ● The e-mail account to which the alerts should be forwarded Software HP Web Jetadmin Embedded Web server Information - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 218
. Use FTP to upload the firmware through a browser NOTE The firmware update involves a change in the format of nonvolatile random-access memory (NVRAM). Any menu settings that are changed from the default settings might return to default settings and must be changed again if you want settings that - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 219
displays on the MFP control panel. Use FTP to upgrade the firmware on a network connection NOTE The firmware update involves a change in the format of nonvolatile random-access memory (NVRAM). Any menu settings that are changed from the default settings might return to default settings and must - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 220
need to upgrade the firmware for multiple HP Color LaserJet CM4730 MFP series MFPs, select all of them by pressing the Ctrl key as you click the name of each MFP. 4. Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update Printer Firmware from the action list - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 221
link, and follow the instructions on the Web page to download the new firmware file. The file must be saved into the :\PROGRAM FILES \HP WEB JETADMIN\DOC\PLUGINS\HPWJA\FIRMWARE\JETDIRECT folder on the computer that is running the HP Web Jetadmin software. 9. In HP Web Jetadmin, return to - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 222
not supported. NOTE If memory problems occur when you are printing complex graphics, you can make more memory available by removing downloaded fonts, style sheets, and macros from MFP memory. Reducing the complexity of a print job from within a software program can help avoid memory problems. 206 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 223
their quality. Service or repair required as a result of using a non-HP print cartridge will not be covered under the MFP warranty. If the non-HP print cartridge was sold to you as a genuine HP product, see HP fraud hotline. Print cartridge authentication The HP Color LaserJet CM4730 MFP series - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 224
patterns and the amount of toner that print jobs require. HP print cartridges last an average of MFP control panel, in the embedded Web server, MFP software, HP Easy Printer Care software, or through the HP Web Jetadmin software. On the MFP control panel 1. From the Home screen, touch Administration - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 225
15 Maintenance ● Replace supplies ● Clean the MFP ● ADF maintenance kit ● Calibrate the scanner ENWW 209 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 226
For instructions on installing supplies, see the installation guides provided with each supply item or see more information at http://www.hp.com/support/ljcm4730mfp. When you connect, select Solve a Problem. CAUTION Hewlett-Packard recommends the use of genuine HP products in this MFP. Use of non-HP - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 227
Image fuser kit Stapler cartridge ADF maintenance kit Printer message Page count Replace Black Cartridge 12,000 pages1 Replace Cartridge 12,000 pages1 Replace Transfer Kit 120,000 pages2 Replace Fuser Kit 150,000 pages Replace Stapler Cartridge 5000 pages Replace Document Feeder - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 228
a clean, slightly damp, lint-free cloth. Use an ammonia-based surface cleaner only when a water-dampened cloth does not clean the scanner glass. CAUTION Do not pour or spray liquids directly onto the scanner glass. Do not press hard on the glass surface. (You could break the glass). 212 Chapter 15 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 229
streaking). Clean the ADF delivery system 1. Open the scanner lid. 2. Locate the white, vinyl ADF backing. 3. Clean the ADF backing by wiping them cleaner only when a water-dampened cloth does not clean the ADF components. 4. Clean the scanner glass by wiping it gently with a clean, slightly damp - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 230
if your originals show marks as they exit the ADF. CAUTION Clean the rollers only if you experience misfeeds or marks on the originals, and you notice dust on the rollers. Cleaning the rollers frequently could introduce dust into the device. 1. Open the scanner lid. 214 Chapter 15 Maintenance ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 231
2. Locate the rollers near the white vinyl ADF backing. 3. Wipe the rollers gently with a clean, water-dampened, lint-free cloth. CAUTION Do not pour water directly onto the rollers. Doing so might damage the device. 4. Close the scanner lid. ENWW Clean the MFP 215 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 232
5. Pull the release lever to open the ADF cover. 6. Locate the rollers. 7. Wipe the rollers with a clean, water-dampened, lint-free cloth. CAUTION Do not pour water directly onto the rollers. Doing so might damage the device. 216 Chapter 15 Maintenance ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 233
Locate the separation pad. 9. Wipe the pad with a clean, water-dampened, lint-free cloth. 10. Close the ADF cover. Clean the mylar strip Clean the mylar strips on the underside of the scanner lid only if you are experiencing a decrease in copy quality (such as vertical lines) when copying using the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 234
the mylar strip (1). NOTE Replacement mylar strips are stored in an envelope (2) that is underneath the white vinyl ADF backing. Follow the instructions that are in the envelope. 3. Clean the mylar strip with a clean, damp, lint-free cloth. 4. Close the scanner lid. 218 Chapter 15 Maintenance ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 235
the instructions that come with the kit to install it. After replacing the kit, reset the ADF maintenance-kit count. Reset the ADF maintenance-kit count 1. On the control panel, scroll to and touch Administration. 2. Touch Resets. 3. Touch Reset Supplies. 4. Touch ADF Maintenance Kit. 5. Touch - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 236
the factory. It needs to be calibrated again only rarely. Before calibrating the scanner, print the calibration target. 1. Place letter- or A4-size paper in tray 1, and adjust the side guides. 2. On the control-panel Home screen, scroll to and touch Administration. 3. Touch Troubleshooting. 4. Touch - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 237
Control-panel messages ● Jams ● Media-handling problems ● Understand accessory lights for the 3-bin mailbox and stapler/stacker ● Understand lights on the formatter ● Correct print quality and copy quality problems ● Solve fax problems ● Solve e-mail problems ● Solve problems with output accessories - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 238
driver, or with the program. b. If the page does not print correctly, the problem is with the MFP hardware. Contact HP Customer Care. 6. Select one of the following options: Windows: Click Start, click Settings, and then click Printers, or Printers and Faxes. Double click HP Color LaserJet CM4730 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 239
. If this solution works, then the problem is with the program you are using. If this solution does not work (the document does not print) complete these steps: a. Try printing the job from another computer that has the MFP software installed. b. If you connected the MFP to the network, connect the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 240
it is finished, the Select a Language menu appears on the control-panel display. Scroll to and touch the correct language. The MFP experienced an error during the digital sending job. The administrator should check on the status of the SMTP server. See Solve e-mail problems. Reduce the size of the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 241
the status of or problems with the device. Message type Status messages Warning messages Error messages Description Status messages menu, the next print job clears these messages. Error messages communicate that some action must be performed, such as adding paper or clearing a jam. Some error - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 242
panel. Paper is jammed in tray 1. If the error persists, you might need to replace the formatter. 1. Follow the onscreen instructions to find and remove the jammed media. 2. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/support/ ljcm4730mfp. There is - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 243
There is a paper jam in the right side of the 1. Follow the onscreen instructions to find MFP. and remove the jammed media. 2. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/support/ ljcm4730mfp. 13.20.00 JAM IN TRAY X There is a paper jam in the paper - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 244
output accessory bridge. 1. Follow the onscreen instructions to find and remove the jammed media. 2. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/support/ ljcm4730mfp. 20 INSUFFICIENT MEMORY To continue touch OK The MFP received more data than can fit - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 245
message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to http://www.hp.com/support/ljcm4730mfp.) 49.XXXXX ERROR To continue turn off then on A critical firmware error has occurred. Remove third-party devices. Turn the MFP off, and then turn the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 246
to http://www.hp.com/support/ljcm4730mfp.) 50.X FUSER ERROR A fuser error has occurred. Make sure you have the correct fuser. Reseat the fuser. Turn the MFP off, and then turn the MFP on. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 247
instructions in the onscreen dialog box. 62 NO SYSTEM To continue turn off then A problem exists with the MFP firmware. on Turn the MFP off, and then turn the MFP on. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to http://www.hp - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 248
persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to http://www.hp.com/support/ljcm4730mfp.) 68.X STORAGE ERROR SETTINGS CHANGED To continue touch OK One or more MFP settings are invalid and have been reset to the factory-default settings. Printing can - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 249
user name and password, or contact the network administrator. Bad duplexer connection To continue turn The duplex printing accessory is not off then on connected correctly to the MFP. If this message persists, contact an HPauthorized service or support provider. See the HP support flyer, or go - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 250
JAM IN DOCUMENT FEEDER Media is jammed in the document feeder. Remove jammed media from the document feeder. Follow the instructions in the onscreen dialog box. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 251
password. Performing Color Band Test The color-band test is being performed. No action is necessary. PIN is incorrect. Please re-enter PIN. The PIN was typed incorrectly. Retype the PIN. Please turn device off and install hard disk. The requested job requires a hard disk, but Turn the MFP - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 252
end of its useful life. Replace the fuser kit. Printing can continue. 1. Open the right-side covers. 2. Use the green handle to lift the fuser cover. 3. Grasp the purple handles on the fuser unit. 4. Remove the old fuser unit from the MFP. 5. Install the new fuser unit. 6. Close the top cover - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 253
must be upgraded to support this version of the MFP firmware. Contact administrator. The Digital Sending Service is not supported Check the firmware version. Contact the by the version of the firmware that is currently network administrator. installed for the MFP. The folder you have entered - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 254
this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to http://www.hp.com/ support/ljcm4730mfp.) Unable to send Fax. Please check fax configuration. The MFP was unable to send the fax. Contact the network administrator. UNABLE TO SEND JOB - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 255
to troubleshoot paper jams in the printer. For instructions on clearing paper jams, see Jams. NOTE All areas of the MFP that might need to be opened to clear jams are equipped with green handles. Figure 16-1 Paper jam locations 1 ADF access cover 2 ADF input tray 3 ADF output tray 4 Duplexer cover - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 256
Be sure to remove any duplicated pages. To improve print speed and increase memory resources, you might want to disable paper jam recovery. If paper jam recovery is disabled, the pages involved in a jam will not be reprinted. Disable paper jam recovery 1. Scroll to and touch Administration. 2. Touch - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 257
Clear jams behind the right covers 1. Using the handles, open the covers on the right side of the printer. 2. If media is present in the upper area, grasp the media by both corners and pull down. ENWW Jams 241 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 258
pull down to open it. 5. If media is present in the upper area, grasp the media by both corners and pull down. 242 Chapter 16 Problem solving ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 259
6. If media is present in the lower area, grasp the media by both corners and pull up. 7. Lift the green handle on the fuser cover to open the cover. 8. Grasp the purple handles and pull the fuser out. Remove any paper. ENWW Jams 243 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 260
9. Lift the green handle on the duplexer cover to open it. 10. Remove any jammed paper. 11. Close the transfer unit. 244 Chapter 16 Problem solving ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 261
12. Close the covers on the right side of the printer. 13. If the jam has not cleared, open the drawer below tray 1 and remove any jammed paper. 14. Close the drawer. 15. If the jam still has not cleared, open the lower access door and remove any jammed paper. 16. Close the lower access door. If - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 262
If the protective insert does not eject properly when the printer is first installed, follow this procedure to clear the jam. 1. Perform the steps in Clear jams behind the right covers. 2. Remove loaded media. 3. Remove any jammed paper from the tray. 4. Reload the media. 5. Verify that the media is - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 263
still does not clear, lift the tray and remove it from the MFP. The following diagram shows an example of removing tray 2. 5. Remove any paper jam behind the tray. The following diagram shows a possible paper jam behind tray 2. Remove jams in trays 3 and 4 following the same procedure. 6. Insert - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 264
lever on the top of the stapler/stacker. 2. Slide the stapler/stacker out. 3. Remove any media between the stapler/stacker and the MFP. 4. If the jam does not clear, see Clear jams in the output accessory bridge. To clear staple jams, see Clear staple jams. 248 Chapter 16 Problem solving ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 265
and hold the release button on the top of the stapler/stacker. Pull the stapler/stacker away from the MFP. 3. Open the staple cartridge cover. 4. To remove the staple cartridge, pull up on the green handle and pull out the staple cartridge. 5. Lift up on the small lever at the back of - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 266
6. Remove the staples that protrude from the staple cartridge. 7. Close the lever at the back of into place. 9. Close the staple-cartridge cover, and slide the stapler/stacker into the MFP. Clear jams in the 3-bin mailbox 1. Push the release button on the top of the 3-bin mailbox. 250 Chapter 16 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 267
2. Slide the 3-bin mailbox out from the MFP. 3. Open the cover on the top of the 3-bin mailbox. ENWW Jams 251 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 268
4. Remove any media inside the cover. 5. Close the door and remove any media between the MFP and the 3-bin mailbox. 252 Chapter 16 Problem solving ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 269
bridge If a 3-bin mailbox or a stapler/stacker is installed on the MFP, complete the following procedure to clear a jam in the output accessory bridge. 1. Open the cover to the output accessory bridge. 2. Push down on the green lever, remove any media inside the output accessory bridge, and push the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 270
stacker back into the MFP. Clear jams in the ADF 1. Open the ADF cover. NOTE A plastic sheet is placed on the electrostatic transfer belt to protect it during shipping. When the MFP is powered up for the first time, the plastic sheet is sent to the output tray. 254 Chapter 16 Problem solving ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 271
2. Remove any jammed media. 3. Close the ADF cover. ENWW Jams 255 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 272
problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media Guide. Printer feeds multiple sheets Printer feeds multiple sheets Cause The input tray is overfilled. Print media is sticking together. Solution Remove excess media from the input tray - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 273
MFP and remove any media in the paper path. Closely inspect the fuser area for jams. None of the optional trays appear as input tray options. The optional trays only display as available if they are installed. Verify that any optional trays are correctly installed. Verify that the printer driver - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 274
selected in the software program or printer driver. Use the MFP control panel to configure the tray to the media type loaded. Transparencies or glossy paper might not meet supported media specifications. Use only media that meets the HP media specifications for this MFP. Envelopes jam or will not - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 275
problem persists, replace the media. The specific media type was not configured for the tray or selected in the software. Configure the software for the media (see the software documentation). Configure the tray for the media, see Load paper and print media. Printer will not duplex or duplexes - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 276
the pages manually. ● The accessory is experiencing a hardware malfunction. 66.X.X OUTPUT DEVICE FAILURE appears on the control-panel display. ● The accessory has a staple jam. Stapler Jam appears on the control-panel display. ● The accessory has a paper jam, or a sheet needs to be removed from the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 277
Understand lights on the formatter Three LEDs on the formatter indicate that the MFP is functioning correctly. 1 Heartbeat LED 2 HP Jetdirect LEDs (This LED exists only if HP Jetdirect is installed.) HP Jetdirect LEDs The embedded HP Jetdirect print server has two LEDs. The yellow LED indicates - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 278
If the heartbeat LED is off, the formatter might have a problem. Contact an HP-authorized service or support provider. See the HP support flyer, or go to http://www.hp.com/support/ljcm4730mfp. 262 Chapter 16 Problem solving ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 279
meets the specifications for this MFP. Color printing problems Printout color error Table 16-2 Printing black instead of color cause and solution Cause Solution Color mode is not selected in the software program or printer Select Color mode instead of Grayscale or Monochrome driver. mode in - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 280
colors are being printed in black. The software program might interpret extremely dark colors as black. If so, avoid using extremely dark colors. The colors on the computer screen differ from the MFP output. On the printer driver's Color Control tab, select Screen Match. 264 Chapter 16 Problem - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 281
are undesirable when printed. Select different colors in the software program or printer driver. ● If you are using a reflective overhead projector, use a standard overhead projector instead. Print quality problems associated with the environment The MFP is operating in excessively humid or dry - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 282
not improve print quality, go to http://www.hp.com/support/ljcm4730mfp. Print quality troubleshooting tool The print quality troubleshooting tool helps you identify and troubleshoot print quality issues for the HP Color LaserJet CM4730 MFP. The tool includes solutions for many print quality issues - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 283
be cleaned. Operating environment or media in use does not meet HP specifications. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. 2. Print the Print Quality Troubleshooting Pages and follow the diagnostic procedure listed on the first - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 284
Misaligned color Defect description Color does not appear in the correct area on the page. Possible causes The device needs to be calibrated. Troubleshooting and suggestions Calibrate the MFP. 268 Chapter 16 Problem solving ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 285
be cleaned. Operating environment or media in use does not meet HP specifications. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. 2. Print the Print Quality Troubleshooting Pages and follow the diagnostic procedure listed on the first - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 286
be cleaned. Operating environment or media in use does not meet HP specifications. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. 2. Print the Print Quality Troubleshooting Pages and follow the diagnostic procedure listed on the first - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 287
The device needs to be calibrated. Operating environment or media in use does not meet HP specifications. Troubleshooting and suggestions 1. Calibrate the MFP. 2. Make sure that the environmental specifications for the device are being met. ENWW Correct print quality and copy quality problems 271 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 288
Operating environment or media in use does not meet HP specifications. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. 2. Calibrate the MFP. 3. Print the Print Quality Troubleshooting Pages and follow the diagnostic procedure listed on - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 289
appear on the page. Possible causes Operating environment or media in use does not meet HP specifications. Dents or wrinkles are from handling. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. 2. Make sure that the media you are using - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 290
not meet HP specifications. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. 2. Make sure that type and quality of the media you are using meet HP specifications. 3. Make sure that the media type and size for the tray are set correctly - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 291
Smeared toner Defect description Toner smears on the page. Possible causes Media in use does not meet HP specifications. Troubleshooting and suggestions Make sure that type and quality of the media you are using meet HP specifications. ENWW Correct print quality and copy quality problems 275 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 292
or media in use does not meet HP specifications. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. 2. and size for the tray are set correctly in the control panel for the media that you are using. 276 Chapter 16 Problem solving ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 293
environment or media in use does not meet HP specifications. Trays are not configured properly, or settings are not correct for media in use. There are undetected jams. Troubleshooting and suggestions 1. Make sure that the environmental specifications for the device are being met. 2. Make sure - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 294
Specs or stray toner Defect description Toner specs or stray toner appear on the page. Possible causes Operating environment or media in use does not meet HP specifications. Trays are not configured properly, or settings are not correct for media in use. There are undetected jams. Troubleshooting - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 295
. 5. Make sure that the fuser and transfer belt are seated correctly. 6. Inspect the jam areas and remove any undetected jammed or torn media. 7. If printing from the multipurpose tray, make sure that the side guides are set correctly. ENWW Correct print quality and copy quality problems 279 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 296
printed page is blank. Possible causes The page was not inserted into the ADF properly. The ADF separation pad is not functioning properly. Troubleshooting and suggestions 1. Remove and then reinsert the original page into the ADF, making sure it is placed face-up. 2. If several pages are feeding at - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 297
stuck to the bottom of the scanner lid. 3. If the mylar strip is dirty or worn, replace it. Replacement mylar strips are stored in an envelope that is underneath the white, vinyl ADF backing. Follow the instructions that are in the envelope. ENWW Correct print quality and copy quality problems 281 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 298
, or worn. The ADF rollers are dirty. Troubleshooting and suggestions 1. Make sure the ADF input tray guides are adjusted so that they are lightly touching the sides of the paper stack. 2. If the mylar strip is dislodged, folded, or misinstalled, verify it is correctly installed. If the mylar strip - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 299
stuck to the bottom of the scanner lid. 3. If the mylar strip is dirty or worn, replace it. Replacement mylar strips are stored in an envelope that is underneath the white, vinyl ADF backing. Follow the instructions that are in the envelope. ENWW Correct print quality and copy quality problems 283 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 300
Image shifted Defect description The printed image is shifted horizontally, vertically, or both ways. Possible causes The scanner is not calibrated properly. Troubleshooting and suggestions Calibrate the scanner. 284 Chapter 16 Problem solving ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 301
to be shifted from one another, Full Calibration should be run. The HP Color LaserJet CM4730 MFP incorporates a new feature to skip calibration when appropriate, thereby making the MFP available more quickly. For example, if the MFP is powered off and on quickly (within 20 seconds), calibration is - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 302
68 inches) 6 ETB 75 mm (2.95 inches) 7 Fuser 76.0 mm (2.99 inches) 8 Fuser 81.0 mm (3.19 inches) 9 Print cartridge 94.2 mm (3.71 inches) To identify if the print cartridge is the problem, insert a print cartridge from another HP Color LaserJet CM4730 MFP series, if one is available, before ordering - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 303
Solve fax problems For help solving fax problems, go to http://www.hp.com/go/mfpfaxaccessory300. You can also refer to the Analog Fax Accessory 300 Fax Guide and the Analog Fax Accessory 300 Send Fax Driver Guide, which are included on the MFP software CD. ENWW Solve fax problems 287 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 304
gateway address NOTE This procedure is for Windows operating systems. 1. Open an MS 25, which is the port over which the MFP is communicating. For example, type telnet 123. box opens. 3. If the LDAP gateway address is not valid, contact the network administrator. 288 Chapter 16 Problem solving ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 305
installed correctly with the output accessory bridge, the LED at the top of the accessory is green. If the LED is off, is blinking, or is amber, a problem exists. See Understand accessory lights for the 3-bin mailbox and stapler/stacker. For information about clearing jams, see Jams. 1 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 306
software. Print a document from a program that has printed correctly in the past. If this works, a problem with the network might exist. ● Contact your network administrator for assistance. Verify communication over the network If the HP Jetdirect configuration page shows an IP address for the MFP - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 307
HP Jetdirect configuration page in the section called HP Jetdirect Configuration. If the addresses match, all network communications are valid. 4. If you cannot verify that the MFP is communicating over the network, contact the network administrator. ENWW Solve network connectivity problems 291 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 308
the PPD file from the following hard-drive folder: Library/ Printers/PPDs/Contents/Resources/.lproj, where is the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions. The printer name, IP address, or - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 309
the PPD file from the following hard-drive folder: Library/ Printers/PPDs/Contents/Resources/.lproj, where is the two-letter language code for the language that you are using. Reinstall the software. See the getting started guide for instructions. The interface cable might be defective - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 310
Table 16-7 Problems with Mac OS X (continued) When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected. Cause Solution Hardware troubleshooting ● Check that the printer is turned on. ● Verify that the USB cable is - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 311
A Supplies and accessories This section provides information about ordering parts, supplies, and accessories. Use only parts and accessories that are specifically designed for this MFP. ● Order parts, accessories, and supplies ● Optional output devices ● Part numbers ENWW 295 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 312
providers To order a part or accessory, contact an HP-authorized service or support provider. Order directly through the embedded Web server 1. In the Web browser on the computer, type the IP address for the MFP. The MFP status window appears. 2. In the Other links area, double-click Order Supplies - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 313
mailbox or a stapler/stacker is installed on the MFP. The output accessory bridge is a pathway between the MFP and the output device. For more information about installing the output accessory bridge, see the installation guide that comes with the product. 3-bin mailbox The optional 3-bin mailbox - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 314
fax jobs that an assigned user or group of users sends are delivered to the designated bin. Each user can select the bin in the printer driver or at the control panel. When the designated bin is full, the MFP from a specific MFP function, such as printed jobs, copy jobs, or faxes. For instance, - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 315
. C8091A HP LaserJet analog fax accessory 300 Provides fax capability for the MFP. This is included with the HP Color LaserJet CM4730f MFP, CM4730fsk MFP, and CM4730fm MFP models. Q3701A Print cartridges Item HP LaserJet black print cartridge HP LaserJet cyan print cartridge HP LaserJet yellow - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 316
pick-up roller replacement kit Control panel replacement kit Formatter replacement kit MP pick-up roller kit MP pick-up unit replacement kit Fax assembly replacement kit Part number CB480-67902 CB480-67901 CB480-67905 CB480-67903 CB480-67904 CB480-67906 Memory Item Description 100-pin - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 317
B Service and support Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet CM4730 Series MFP DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 318
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 302 Appendix B Service and support ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 319
require that HP replace them for you, this may be done at no additional charge under the type of warranty service designated for your product. Based on is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 320
. Software utilities, drivers, and electronic information Go to http://www.hp.com/go/cljcm4730mfp_software. (The site is in English, but printer drivers can be downloaded in several languages.) For information over the telephone, see the flyer that came in the box with the MFP. Fax accessory support - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 321
at http://www.hpexpress-services.com. HP support and information for Macintosh computers Visit: http://www.hp.com/go/macosx for Mac OS X support information and HP subscription service for driver updates. Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 322
specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 323
Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel. This warranty does not apply to products that (a) have been - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 324
Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. 308 Appendix B Service and support ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 325
(volume) on-site service This agreement provides scheduled weekly on-site visits for organizations with many HP products. This agreement is designated for sites using 25 or more workstation products, including printers, plotters, computers, and disk drives. ENWW HP maintenance agreements 309 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 326
310 Appendix B Service and support ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 327
specifications Specifications for the Analog Fax Accessory are available in the HP LaserJet Analog Fax Accessory 300 User Guide. An electronic version of this guide is located on the CD that comes with the HP Color LaserJet CM4730f MFP, HP Color LaserJet CM4730fsk MFP, and HP Color LaserJet CM4730fm - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 328
Physical specifications Table C-1 Product dimensions Product Height HP Color LaserJet CM4730 MFP 1153 mm (45.4 inches) HP Color LaserJet CM4730f MFP 1153 mm (45.4 inches) HP Color LaserJet CM4730fsk MFP 1153 mm (45.4 inches) HP Color LaserJet CM4730fm MFP 1153 mm (45.4 inches) Depth 639 mm - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 329
, 6 Off HP Color LaserJet CM4730 MFP 615 604 83 24 0.5 HP Color LaserJet CM4730f MFP 615 604 83 24 0.5 HP Color LaserJet CM4730fsk 615 604 83 24 0.5 MFP HP Color LaserJet CM4730fm 640 626 86 25 0.5 MFP 1 Values subject to change. See http://www.hp.com/support/ljcm4730mfp for - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 330
per ISO 9296 LpAm=50 dB (A) LpAm=52 dB (A) LpAm=37 dB (A) 1 Values subject to change. See http://www.hp.com/support/ljcm4730mfp for current information. 2 HP Color LaserJet CM4730 MFP series speed is 30 ppm A4 size. Configuration tested (HP Color LaserJet CM4730 MFP): Base model, simplex printing - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 331
Environmental specifications Environmental condition Recommended Allowed Temperature (MFP and print 17° to 25°C (62.6° to 77°F) cartridge) 15° to 30°C (59° to 86°F) feet) to 2600 meters (8530 feet) Storage/standby -20° to 40°C (-4° to 104°F) 10% to 90% N/A ENWW Environmental specifications 315 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 332
316 Appendix C MFP specifications ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 333
D Regulatory information ENWW 317 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 334
in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 335
the product Product Name: Accessories Regulatory Model Number:2) Product Options: HP Color LaserJet CM4730 MFP series Q7521A, Q7522A, Q7523A, BOISB-0308-003) BOISB-0503-00 ALL Toner Cartridges: Q6460A, Q6461A, Q6462A, Q6463A, Q7504A, Q7503A, Q7502A conforms to the following Product Specifications - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 336
at: http://www.hp.com/hpinfo/globalcitizenship/environment/productdesign/ecolabels.html Toner consumption Economode uses significantly less toner, which might extend the life of the print cartridge. Paper use This product's manual/optional automatic duplex feature (two-sided printing) and N-up - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 337
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (two to eight cartridges) 1. Package each HP LaserJet print cartridge in its original - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 338
office, your household waste disposal service or the shop where you purchased the product. Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 339
sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment. ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 340
or copy data is stored in non-volatile memory. This non-volatile memory can be cleared and restored to factory defaults by performing a Cold Reset or Restore Factory Defaults from the control panel. Hard-disk-drive memory The MFP contains an internal hard disk drive (40GB or larger) that may retain - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 341
Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services this user guide may result - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 342
statement The HP Color LaserJet CM4730f, CM4730fsk, and CM4730fm models have the HP LaserJet Analog Fax Accessory 300 already installed to provide communication to the public switch telephone network (PSTN) for fax functionality. See the HP LaserJet Analog Fax Accessory 300 User Guide for all - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 343
specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP Color LaserJet CM4730 MFP, CM4730f MFP, CM4730fsk MFP, and CM4730fm MFPkirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 344
328 Appendix D Regulatory information ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 345
graphics or PS documents, or if you use many downloaded fonts. Additional memory also allows the MFP to print multiple collated copies at the maximum speed. NOTE Single in-line memory modules (SIMMs) / dual in-line memory modules (DIMMs) used on previous HP LaserJet printers are not compatible - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 346
and fonts You can install more memory for the MFP, and you can also install a font card to allow the MFP to print characters for languages such as Chinese or the Cyrillic alphabet. CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 347
release tabs on the formatter board in the rear of the MFP. 4. Gently squeeze the tabs and pull them out of the formatter. 5. Gently pull on the black tabs to pull the formatter board from the MFP. Place the formatter board on a clean, flat, grounded surface. ENWW Install memory and fonts 331 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 348
DIMM that is currently installed, spread the latches apart on each side of the DIMM slot, lift the DDR DIMM up at an angle, and pull it out. 7. Remove the new DIMM from the . When installed correctly, the metal contacts are not visible. 332 Appendix E Install memory and print server cards ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 349
make sure you are using the correct type of DIMM. 10. Align the formatter board in the tracks at the bottom of the slot, and then slide the board back into the MFP. NOTE To prevent damage to the formatter board, ensure the formatter board is aligned in the tracks. ENWW Install memory and fonts 333 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 350
the formatter pressure release tabs by squeezing them together and pushing them into place. 12. Reconnect the power cable and interface cables, and turn the MFP on. 13. If you installed a memory DIMM, go to Enabling memory. Install a flash memory card 334 Appendix E Install memory and print - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 351
a digital camera into the MFP. The MFP does not support photo printing directly from a flash memory card. If you install a camera-type flash memory card, the control panel displays a message asking if you want to reformat the flash memory card. If you choose to reformat the card, all data on the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 352
formatter board in the rear of the MFP. 4. Gently squeeze the tabs and pull them out of the formatter. 5. Gently pull on the black tabs to pull the formatter board from the MFP. Place the formatter board on a clean, flat, grounded surface. 336 Appendix E Install memory and print server cards ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 353
card at an angle. NOTE The first flash memory slot marked "Firmware Slot" is reserved for firmware only. Slots 2 and 3 should be used for all other solutions. 7. Align the formatter board in the tracks at the top and bottom of the slot, and then slide the board back into the MFP. NOTE To prevent - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 354
interface cables, and turn the MFP on. Enabling memory If you installed a memory DIMM, set the MFP driver to recognize the newly added memory. Enable memory for Windows 98 and Me 1. On the Start menu, point to Settings, and click Printers. 2. Right-click the printer and select Properties. 3. On the - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 355
Enable memory for Windows 2000 and XP 1. On the Start menu, point to Settings, and click Printers or Printers and Faxes. 2. Right-click the printer and select Properties. 3. On the Device Settings tab, click Printer Memory (in the Installable Options section). 4. Select the total amount of memory - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 356
print server card The HP Color LaserJet CM4730 MFP is equipped with an embedded HP Jetdirect print server port. If desired, you can install an additional I/O card in the available EIO slot. 1. Turn the MFP off. 2. Disconnect all power and interface cables. 340 Appendix E Install memory and print - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 357
slot, and then remove the cover. You will not need these screws and the cover again. They can be discarded. 4. Firmly insert the HP Jetdirect print server card into the EIO slot. 5. Insert and tighten the retaining screws that came with the print server card. ENWW Install an HP Jetdirect or EIO - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 358
the MFP on. 8. Print a configuration page. In addition to an MFP configuration page and a Supplies Status page, an HP Jetdirect system documentation for instructions. ● Reinstall the software, choosing the network installation this time. 342 Appendix E Install memory and print server cards ENWW - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 359
, troubleshooting 285 ADF input tray locating 9 ADF output bin capacity 7 selecting 101 Administration menu, control panel 17 agreements, maintenance 309 AppleTalk setting 84 AppleTalk settings 34 Attention light locating 14 authentication error messages 232 autoconfiguration, drivers 64 Automatic - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 360
162 quality, troubleshooting 263 speed specifications 5 two-sided documents 158 cover pages 116, 126 covers, locating 9 crooked pages 282 custom paper sizes 91 custom-size paper settings Macintosh 126 Windows 116 customer support embedded Web server links 187 HP Instant Support Professional Edition - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 361
feeder copying two-sided documents 158 document feeder kit, replacing 219 double-sided copying 158 double-sided printing error messages 232, 233 downloading software 304 drivers Automatic Configuration 65 downloading 304 Macintosh 305 Macintosh settings 126 Macintosh, troubleshooting 292 Services - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 362
84 error messages 232 firmware updates 205 installing 340 lights 261 models including 2 settings 31 HP Jetdirect print servers installing 340 HP Printer Utility, Macintosh 70 HP Universal Print Driver 64 HP Web Jetadmin browsers supported 190 checking toner level 208 downloading 190 firmware updates - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 363
34 driver settings 67, 126 drivers supported 62 drivers, troubleshooting 292 problems, troubleshooting 292 removing software 71 resize documents 126 software 70 software components 86 support Web sites 305 USB card, troubleshooting 293 Macintosh driver settings custom-size paper 126 Services tab - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 364
299 pausing a print request 136 PCL drivers universal 64 permanent storage errors 231 personal jobs 109 phone line, connecting fax accessory 178 phone numbers ordering supplies 304 service agreements 305 support 304 photos copying 162 loading 169 physical specifications 311 PINs, personal jobs 109 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 365
remote firmware update (RFU) 202 removing Macintosh software 71 repeating defects, troubleshooting 285 repetitive defects 270 repetitive defects, problem- solving 270 replacing staple cartridges 134 reset button 14 Resets menu, control panel 54 resize documents Macintosh 126 resizing documents 117 - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 366
power specifications 313 wake time 106 smeared toner 275 smeared toner, problem- solving 275 SMTP gateways error messages 237 SMTP servers configuring gateway address 166 connecting to 166 testing 167 validating gateway addresses 288 software downloading 304 embedded Web server 85 HP Easy Printer - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 367
memory errors 226 ordering 296, 304 part numbers 299 recycling 320 replacement intervals 210 replacing 210 Resets menu 54 status page, printing 182 status, viewing with embedded Web server 185 supply-status, Services tab Macintosh 132 support embedded Web server links 187 HP Instant Support - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 368
downloading software 304 HP Web Jetadmin, downloading 190 Linux support 62 Macintosh support 305 Material Safety Data Sheet (MSDS) 322 ordering supplies 296, 304 service agreements 305 universal print driver 64 white areas 276 white areas, problem-solving 276 Windows driver settings 67, 116 drivers - HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 369
- HP Color LaserJet CM4730 | HP Color LaserJet CM4730 MFP - User Guide - Page 370
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HP Color LaserJet CM4730 MFP
User Guide