HP Color LaserJet CM4730 HP Color LaserJet CM4730 MFP - User Guide - Page 66

Troubleshooting menu, Table 2-17 - service code

Page 66 highlights

Troubleshooting menu Administration > Troubleshooting NOTE Many of the menu items under the Troubleshooting menu are for advanced troubleshooting purposes. Table 2-17 Troubleshooting menu Menu item Event Log Sub-menu item Sub-menu item Calibrate Scanner PQ Troubleshooting Fax T.30 Trace Print T.30 Report When to Print Report Fax Transmit Signal Loss Fax V.34 Fax Speaker Mode Paper Path Sensors Diagnostic Page Values Description Print This shows the event codes and their corresponding engine cycles on the controlpanel display. Calibrate Use this feature to compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans. You might need to calibrate the scanner if it is not capturing the correct sections of scanned documents. Print Print various diagnostic pages that help solve print-quality problems. Never auto print (default) Print or configure the fax T.30 trace report. T. 30 is the standard that specifies handshaking, protocols, and error correction between fax machines. Print after any fax job Print after fax send jobs Print after any fax error Print after send errors only Print after receive errors only A value between 0 and 30. The default is 0. Set loss levels to compensate for phone-line signal loss. Do not modify this setting unless requested to do so by an HP service representative because it could cause the fax to stop functioning. Normal (default) Off Disable V.34 modulations if several fax failures have occurred or if phone line conditions require it. Normal (default) Diagnostic A technician can use this feature technician to evaluate and diagnose fax issues by listening to the sounds of fax modulations. Initiate a test of the paper-path sensors. Print Print a diagnostic page that includes color swatches and the EP parameters table. 50 Chapter 2 Control panel ENWW

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Troubleshooting menu
Administration
>
Troubleshooting
NOTE
Many of the menu items under the Troubleshooting menu are for advanced
troubleshooting purposes.
Table 2-17
Troubleshooting menu
Menu item
Sub-menu item
Sub-menu item
Values
Description
Event Log
Print
This shows the event codes and their
corresponding engine cycles on the control-
panel display.
Calibrate Scanner
Calibrate
Use this feature to compensate for offsets in
the scanner imaging system (carriage head)
for ADF and flatbed scans.
You might need to calibrate the scanner if it
is not capturing the correct sections of
scanned documents.
PQ Troubleshooting
Print
Print various diagnostic pages that help solve
print-quality problems.
Fax T.30 Trace
Print T.30 Report
Print or configure the fax T.30 trace report. T.
30 is the standard that specifies
handshaking, protocols, and error correction
between fax machines.
When to Print Report
Never auto print
(default)
Print after any fax job
Print after fax send
jobs
Print after any fax
error
Print after send
errors only
Print after receive
errors only
Fax Transmit Signal
Loss
A value between 0
and 30. The default is
0.
Set loss levels to compensate for phone-line
signal loss. Do not modify this setting unless
requested to do so by an HP service
representative because it could cause the fax
to stop functioning.
Fax V.34
Normal
(default)
Off
Disable V.34 modulations if several fax
failures have occurred or if phone line
conditions require it.
Fax Speaker Mode
Normal
(default)
Diagnostic
A technician can use this feature technician
to evaluate and diagnose fax issues by
listening to the sounds of fax modulations.
Paper Path Sensors
Initiate a test of the paper-path sensors.
Diagnostic Page
Print
Print a diagnostic page that includes color
swatches and the EP parameters table.
50
Chapter 2
Control panel
ENWW