HP Dc7100 Troubleshooting Guide - Page 12

Error, File > Save As, Print, tab to display more detailed

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Computer Diagnostic Features ❏ The Log tab lists tests run on the system, the numbers of times each test has run, the number of errors found on each test, and the total run time of each test. ❏ The Error tab lists all errors found on the computer with their error codes. 7. To save a test report: ❏ Select the Log tab Save button to save a Log tab report. ❏ Select the Error tab Save button to save an Error tab report. 8. To print a test report: ❏ If the report is on the Log tab, select File > Save As, then print the file from the selected folder. ❏ If the report is on the Error tab, select the Error tab Print button. 9. If errors are found, click the Error tab to display more detailed information and recommended actions. By following the recommended actions, you may be able to solve some problems yourself. 10. Click Print or save the error information in case you need to contact an authorized dealer, reseller, or service provider for assistance. 11. To exit Diagnostics for Windows, click File, then click Exit. 1-8 www.hp.com Troubleshooting Guide

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www.hp.com
Troubleshooting Guide
Computer Diagnostic Features
The
Log
tab lists tests run on the system, the numbers of
times each test has run, the number of errors found on each
test, and the total run time of each test.
The
Error
tab lists all errors found on the computer with
their error codes.
7. To save a test report:
Select the
Log
tab
Save
button to save a Log tab report.
Select the
Error
tab
Save
button to save an Error tab report.
8. To print a test report:
If the report is on the Log tab, select
File > Save As
, then
print the file from the selected folder.
If the report is on the Error tab, select the
Error
tab
Print
button.
9. If errors are found, click the
Error
tab to display more detailed
information and recommended actions. By following the
recommended actions, you may be able to solve some problems
yourself.
10. Click
Print
or save the error information in case you need to
contact an authorized dealer, reseller, or service provider for
assistance.
11. To exit Diagnostics for Windows, click
File
, then click
Exit
.