HP Dc7100 Troubleshooting Guide - Page 67

POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message Probable Cause Recommended Action 202-Memory Type Mismatch Memory modules do not Replace memory modules with matched match each other. sets. 213-Incompatible Memory Module in Memory Socket(s) X, X, ... A memory module in memory socket identified in the error message is missing critical SPD information, or is incompatible with the chipset. 1. Verify proper memory module type. 2. Try another memory socket. 3. Replace DIMM with a module conforming to the SPD standard. 214-DIMM Configuration Warning A specific error has occurred in a memory device installed in the identified socket. 1. Verify proper memory module type. 2. Try another memory socket. 3. Replace memory module if problem persists. 219-ECC Memory Module Detected ECC Modules not supported on this Platform Recently added memory module(s) support ECC memory error correction. 1. If additional memory was recently added, remove it to see if the problem remains. 2. Check product documentation for memory support information. 301-Keyboard Error Keyboard failure. 1. Reconnect keyboard with computer turned off. 2. Check connector for bent or missing pins. 3. Ensure that none of the keys are depressed. 4. Replace keyboard. 303-Keyboard Controller Error I/O board keyboard controller. 1. Reconnect keyboard with computer turned off. 2. Replace the system board. Troubleshooting Guide www.hp.com A-5