HP Dc7100 Troubleshooting Guide - Page 50

Advanced, Problem, Cause, Solution, Network & Internet, Communications Guide, Documentation CD - driver detective

Get HP Dc7100 - Compaq Business Desktop PDF manuals and user guides
UPC - 829160356877
View all HP Dc7100 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 50 highlights

Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Network status link light never flashes. ✎ The network status light is supposed to flash when there is network activity. No active network is detected. Network controller is not set up properly. Network controller is disabled. Network driver is not properly loaded. System cannot autosense the network. Diagnostics reports a failure. The cable is not securely connected. The cable is attached to the incorrect connector. There is a problem with the cable or a device at the other end of the cable. Network controller interrupt is shared with an expansion board. Solution Check cabling and network equipment for proper connection. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for link status. 1. Run Computer Setup and enable network controller. 2. Enable the network controller in the operating system via Device Manager. Reinstall network drivers. See the Network & Internet Communications Guide on the Documentation CD. Disable auto-sensing capabilities and force the system into the correct operating mode. See the Network & Internet Communications Guide on the Documentation CD. Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device. Ensure that the cable is attached to the correct connector. Ensure that the cable and device at the other end are operating correctly. Under the Computer Setup Advanced menu, change the resource settings for the board. 2-34 www.hp.com Troubleshooting Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
2–34
www.hp.com
Troubleshooting Guide
Troubleshooting Without Diagnostics
Network status link light
never flashes.
The network status
light is supposed to
flash when there is
network activity.
No active network is
detected.
Check cabling and network
equipment for proper connection.
Network controller is not
set up properly.
Check for the device status within
Windows, such as Device Manager
for driver load and the Network
Connections applet within
Windows for link status.
Network controller is
disabled.
1. Run Computer Setup and
enable network controller.
2.
Enable the network controller in
the operating system via Device
Manager.
Network driver is not
properly loaded.
Reinstall network drivers. See the
Network & Internet
Communications Guide
on the
Documentation CD
.
System cannot autosense
the network.
Disable auto-sensing capabilities
and force the system into the correct
operating mode. See the
Network
& Internet Communications Guide
on the
Documentation CD
.
Diagnostics reports a
failure.
The cable is not securely
connected.
Ensure that the cable is securely
attached to the network connector
and that the other end of the cable
is securely attached to the correct
device.
The cable is attached to
the incorrect connector.
Ensure that the cable is attached to
the correct connector.
There is a problem with
the cable or a device at
the other end of the cable.
Ensure that the cable and device at
the other end are operating
correctly.
Network controller
interrupt is shared with
an expansion board.
Under the Computer Setup
Advanced
menu, change the
resource settings for the board.
Solving Network Problems
(Continued)
Problem
Cause
Solution