HP Dc7100 Troubleshooting Guide - Page 88

Accessing DPS Through Diagnostics for Windows, Test Failed. Drive Replacement Recommended. Completion

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Drive Protection System (DPS) Accessing DPS Through Diagnostics for Windows To access DPS through Diagnostics for Windows, perform the following steps: 1. Turn on the computer and select Start > Control Panel > Diagnostics for Windows. A choice of five possible headings appears in the Diagnostics screen: Overview, Test, Status, Log, and Error. 2. Select Test > Type of Test. A choice of three tests appear: Quick Test, Complete Test, and Custom Test. 3. Select Custom Test. A choice of two test modes is offered: Interactive Mode and Unattended Mode. 4. Select Interactive Test > Storage > Hard Drives. 5. Select the specific drives to be tested > Drive Protection System Test > Begin Testing. When the test has been completed, one of three messages will be displayed for each of the drives tested: ■ Test Succeeded. Completion Code 0. ■ Test Aborted. Completion Code 1 or 2. ■ Test Failed. Drive Replacement Recommended. Completion Code 3 through 14. If the test failed, the completion code should be recorded and reported to your service provider for help in diagnosing the computer problem. C-2 www.hp.com Troubleshooting Guide

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C–2
www.hp.com
Troubleshooting Guide
Drive Protection System (DPS)
Accessing DPS Through Diagnostics for Windows
To access DPS through Diagnostics for Windows, perform the
following steps:
1. Turn on the computer and select
Start > Control Panel >
Diagnostics for Windows
.
A choice of five possible headings appears in the
Diagnostics
screen:
Overview
,
Test
,
Status
,
Log
, and
Error
.
2. Select
Test > Type of Test
.
A choice of three tests appear:
Quick Test
,
Complete Test
, and
Custom Test
.
3. Select
Custom Test
.
A choice of two test modes is offered:
Interactive Mode
and
Unattended Mode
.
4. Select
Interactive Test > Storage > Hard Drives
.
5.
Select the specific drives to be tested >
Drive Protection System
Test > Begin Testing
.
When the test has been completed, one of three messages will be
displayed for each of the drives tested:
■
Test Succeeded. Completion Code 0.
■
Test Aborted. Completion Code 1 or 2.
■
Test Failed. Drive Replacement Recommended. Completion
Code 3 through 14.
If the test failed, the completion code should be recorded and reported
to your service provider for help in diagnosing the computer problem.