HP Dc7100 Troubleshooting Guide - Page 68

Advanced > Onboard Devices, Code/Message, Probable Cause, Recommended Action, Appendix B - cpu

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POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message Probable Cause Recommended Action 304-Keyboard or System Unit Error Keyboard failure. 1. Reconnect the keyboard with computer turned off. 2. Ensure that none of the keys are depressed. 3. Replace the keyboard. 4. Replace the system board. 404-Parallel Port Address Conflict Detected Both external and internal ports are assigned to parallel port X. 1. Remove any parallel port expansion cards. 2. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Reconfigure card resources and/or run Computer Setup. 410-Audio Interrupt IRQ address conflicts Conflict with another device. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 411-Network Interface Card Interrupt Conflict IRQ address conflicts with another device. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card (if applicable). 2. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 3. Verify monitor is attached and turned on. 4. Replace the graphics card (if possible). 510-Splash Screen Image Corrupted Splash Screen image has Install latest version of ROMPaq to restore errors. image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is not connected or may have malfunctioned. 1. Reseat CPU fan. 2. Reseat fan cable. 3. Replace CPU fan. A-6 www.hp.com Troubleshooting Guide

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A–6
www.hp.com
Troubleshooting Guide
POST Error Messages
304-Keyboard or
System Unit Error
Keyboard failure.
1. Reconnect the keyboard with
computer turned off.
2. Ensure that none of the keys are
depressed.
3. Replace the keyboard.
4. Replace the system board.
404-Parallel Port
Address Conflict
Detected
Both external and
internal ports are
assigned to
parallel port X.
1. Remove any parallel port expansion
cards.
2. Clear CMOS. (See
Appendix B,
“Password Security and Resetting
CMOS.”
)
3. Reconfigure card resources and/or
run Computer Setup.
410-Audio Interrupt
Conflict
IRQ address conflicts
with another device.
Enter Computer Setup and reset the IRQ in
Advanced > Onboard Devices
.
411-Network
Interface Card
Interrupt Conflict
IRQ address conflicts
with another device.
Enter Computer Setup and reset the IRQ in
Advanced > Onboard Devices
.
501-Display
Adapter Failure
Graphics display
controller.
1. Reseat the graphics card
(if applicable).
2. Clear CMOS. (See
Appendix B,
“Password Security and Resetting
CMOS.”
)
3. Verify monitor is attached and turned
on.
4. Replace the graphics card (if
possible).
510-Splash Screen
Image Corrupted
Splash Screen image has
errors.
Install latest version of ROMPaq to restore
image.
511-CPU, CPUA, or
CPUB Fan not
Detected
CPU fan is not connected
or may have
malfunctioned.
1. Reseat CPU fan.
2. Reseat fan cable.
3. Replace CPU fan.
Numeric Codes and Text Messages
(Continued)
Code/Message
Probable Cause
Recommended Action