HP Dc7100 Troubleshooting Guide - Page 49

Solving Network Problems, Start > Control - network driver

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Page 49 highlights

Troubleshooting Without Diagnostics Solving Network Problems Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling. Solving Network Problems Problem Cause Wake-on-LAN feature is not functioning. Wake-on-LAN is not enabled. Network driver does not detect network controller. Network controller is disabled. Incorrect network driver. Solution Enable Wake-on-LAN. 1. Select Start > Control Panel. 2. Double-click Network Connections. 3. Double-click Local Area Connection. 4. Click Properties. 5. Click Configure. 6. Click the Power Management tab, then select the check box to Allow this device to bring the computer out of standby. 1. Run Computer Setup and enable network controller. 2. Enable the network controller in the operating system via Device Manager. Check the network controller documentation for the correct driver or obtain the latest driver from the manufacturer's Web site. Troubleshooting Guide www.hp.com 2-33

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Troubleshooting Guide
www.hp.com
2–33
Troubleshooting Without Diagnostics
Solving Network Problems
Some common causes and solutions for network problems are listed
in the following table. These guidelines do not discuss the process of
debugging the network cabling.
Solving Network Problems
Problem
Cause
Solution
Wake-on-LAN feature is
not functioning.
Wake-on-LAN is not
enabled.
Enable Wake-on-LAN.
1. Select
Start > Control
Panel
.
2. Double-click
Network
Connections
.
3. Double-click
Local Area
Connection
.
4. Click
Properties
.
5. Click
Configure
.
6. Click the
Power
Management
tab, then
select the check box to
Allow
this device to bring the
computer out of standby
.
Network driver does
not detect network
controller.
Network controller is
disabled.
1. Run Computer Setup and
enable network controller.
2.
Enable the network controller in
the operating system via Device
Manager.
Incorrect network driver.
Check the network controller
documentation for the correct driver
or obtain the latest driver from the
manufacturer’s Web site.