HP LaserJet 4 Service Manual - Page 26
Doing Business with HP - software
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Doing Business with HP Technical Assistance HP ASAP 1-800-333-1917 (U.S.) HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. The ASAP system includes HP FIRST and HP AUDIO-TIPS, both explained below. The ASAP service requires a touch-tone phone. HP FIRST HP FIRST (Fax Information Retrieval Support Technology) is a phone-in fax service providing technical information for HP LaserJet users as well as service personnel. Receiving a fax requires a group 3 facsimile machine or fax card. Service-related information includes: • Service notes (HP Authorized Dealers) (password = 737842). • Application notes. • Product Data Sheets. • Material Safety Data Sheets (MSDS). • Typeface and accessory information. • Printer support software information. • Toner information. • Driver request form and Software Matrix. HP FIRST, U.S. Call the HP ASAP system (1-800-333-1917) and follow the voice prompts to enter HP FIRST. HP FIRST, Europe Call HP FIRST at one of the following numbers: U.K., 0-800-96-02-71 Netherlands, 06-02-22-420 Belgium (Dutch), 0800-1-1906 Germany, 0130-8100-61 Switzerland (German), 155-1527 Austria, 0660-8128 For English service outside the above countries, (31) 20-681-5792 1-12 Product Information