HP LaserJet 4 Service Manual - Page 27

HP AUDIO-TIPS HP AUDIO-TIPS, available within HP ASAP, is an interactive voice response system providing pre-recorded answers to the questions most frequently asked by HP LaserJet printer users. Helpful "System Maps" to the HP AUDIO-TIPS recordings are available by fax through HP FIRST. HP CompuServe Forum CompuServe members can download a variety of support materials including product data sheets, software application notes, and printer drivers for many popular software applications. Members may also post and reply to questions in an interactive format. To access the HP Forum, type GO HPPER at any prompt. For more information, or to join CompuServe, call 1-800-524-3388. Customer Information Centers For further technical assistance, service-authorized HP and dealer service personnel can contact the nearest Hewlett-Packard Customer Information Center, 1-800-752-0900 in North America. Customer Support Center (Assist Line) The HP Customer Support Center, (208-323-2551) is available to answer technical questions regarding setup, configuration, installation and operation of HP printers in the PC and Macintosh environments. The CSC Assist Line is available weekdays from 7 am to 6 pm Mountain Time (Wednesdays until 4 pm). Questions relating to operating systems such as MS-DOS and UNIX, your network configuration, or network operating system cannot be answered by the Center and should be referred to your authorized reseller. Printer Drivers To order additional drivers for your software applications, call the HP Driver Distribution Center at 1-970-339-7009. Product Information 1-13