HP LaserJet 4250 Service Manual - Page 318

Table 7-1, Initial troubleshooting checklist continued

Page 318 highlights

Table 7-1 Initial troubleshooting checklist (continued) ■ Is the media stored correctly and within environmental limits? ■ Is the correct side of the page printed on first? ■ Is long-grain paper being used? Input trays ■ Is the correct amount of media loaded in the tray (not stacked above the arrows embossed in the tray)? ■ Is the media placed in the tray correctly? ■ Are the paper guides aligned with the stack? ■ Is the tray cassette installed correctly in the printer? Print cartridge ■ Is the print cartridge installed correctly? Fuser ■ Is the fuser installed correctly? See Fuser. Covers ■ Is the top cover closed? Condensation ■ Does condensation occur following a temperature change (particularly in winter following cold storage)? If so, wipe off the affected parts or leave the printer on for 10 to 20 minutes and then attempt to resume printing. ■ Was a print cartridge opened soon after it was moved from a cold room to a warm one? If so, allow the print cartridge and the printer to acclimate to room temperature for one to two hours. Miscellaneous ■ Are any non-HP components installed? Check for any non-HP components (print cartridges, memory modules, and EIO cards) installed in the printer and remove them. Hewlett-Packard recommends the use of HP components in its printers. ■ Remove the printer from the network, and make sure that the failure is associated with the printer before beginning troubleshooting. 304 7 Troubleshooting

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Is the media stored correctly and within environmental limits?
Is the correct side of the page printed on first?
Is long-grain paper being used?
Input trays
Is the correct amount of media loaded in the tray (not stacked above the arrows embossed in the
tray)?
Is the media placed in the tray correctly?
Are the paper guides aligned with the stack?
Is the tray cassette installed correctly in the printer?
Print cartridge
Is the print cartridge installed correctly?
Fuser
Is the fuser installed correctly? See
Fuser
.
Covers
Is the top cover closed?
Condensation
Does condensation occur following a temperature change (particularly in winter following cold
storage)? If so, wipe off the affected parts or leave the printer on for 10 to 20 minutes and then
attempt to resume printing.
Was a print cartridge opened soon after it was moved from a cold room to a warm one? If so, allow
the print cartridge and the printer to acclimate to room temperature for one to two hours.
Miscellaneous
Are any non-HP components installed? Check for any non-HP components (print cartridges,
memory modules, and EIO cards) installed in the printer and remove them. Hewlett-Packard
recommends the use of HP components in its printers.
Remove the printer from the network, and make sure that the failure is associated with the printer
before beginning troubleshooting.
Table 7-1
Initial troubleshooting checklist (continued)
304
7
Troubleshooting