HP Photosmart C5300 User Guide - Page 139

Chapter 14 Solution 3: Rotate the image Solution: If the problem persists, use the software you installed with the product or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page. For more information, see: "Change the page orientation" on page 54 Cause: The photo image had odd hues printed near the bottom of the page. Printouts have horizontal streaks or lines Try the following solutions if your printout has lines, streaks, or marks on it that run across the width of the page. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Use a higher print quality setting • Solution 3: Align the printer • Solution 4: Clean the printhead • Solution 5: Check the ink levels • Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see: "Load paper" on page 37 Cause: The paper was not loaded correctly. If this did not solve the issue, try the next solution. Solution 2: Use a higher print quality setting Solution: Check the print quality setting and make sure it is not set too low. Print the image with a high print quality setting, such as Best or Maximum dpi. For more information, see: • "Change the print speed or quality" on page 54 • "Print using Maximum dpi" on page 60 Cause: The print quality setting was set too low. If this did not solve the issue, try the next solution. Solution 3: Align the printer Solution: Align the printer. 136 Troubleshooting Troubleshooting