HP Photosmart C5300 User Guide - Page 176
A borderless copy has white space around the edges, CD/DVD print troubleshooting, Solution 1: Scan
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A borderless copy has white space around the edges Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Scan, resize, and print the image • Solution 2: Use photo paper to make borderless copies Solution 1: Scan, resize, and print the image Solution: When you make a borderless copy of a very small original, the product enlarges the original up to a maximum percentage. This might leave white space around the edges. (The maximum percentage varies by model.) Depending on the size of the borderless copy you are trying to make, the minimum size of the original varies. For example, you cannot enlarge a passport photo to create a letter-size borderless copy. If you want to make a borderless copy of a very small original, scan the original into the computer, resize the image, and then print a borderless copy of the enlarged image. Cause: You were trying to make a borderless copy of a very small original. If this did not solve the issue, try the next solution. Solution 2: Use photo paper to make borderless copies Solution: Use photo paper to make borderless copies. For more information, see: • "Recommended papers for printing and copying" on page 34 • "Load paper" on page 37 Cause: You were trying to make a borderless copy without using photo paper. CD/DVD print troubleshooting Use this section to solve any problems you might encounter while printing on CD/DVD surfaces with the HP All-in-One. This section contains the following topics: • The product does not detect the CD/DVD holder • The product does not detect a CD/DVD on the holder • The product stalled while printing a CD/DVD • The image on my printed disc is cropped and there is ink on the CD/DVD holder • The product is printing on a non-printable area of my disc • The design is not centered on my disc • The ink on the CD/DVD is not drying • The product reports a CD/DVD size mismatch error • The CD/DVD holder is stuck in the storage area CD/DVD print troubleshooting 173 Troubleshooting